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    (Solved) I can't get the wifi working

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      • M Offline
        MarkG_108
        last edited by MarkG_108

        I intentionally disabled it a while ago, to avoid the internet for a bit (I do this on my desktop sometimes too). Usually I can just re-enable it, and be connected again. But that's not the case this time (there doesn't seem to be an opportunity to re-enable it). Also, I tried turning it off and back on, but that fails.

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        • M Offline
          MarkG_108
          last edited by

          I just did a factory reset, using the Ubuntu Touch Recovery program, and I still can't get wifi. It says that "no wifi is available", which is ridiculous, given that I live in an apartment building, and everyone here has wifi.

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          • M Offline
            MarkG_108
            last edited by

            Some further information:

            mark@debian:~$ adb shell
            phablet@ubuntu-phablet:~$ nmcli g
            STATE         CONNECTIVITY  WIFI-HW  WIFI     WWAN-HW  WWAN    
            disconnected  none          enabled  enabled  enabled  enabled 
            
            

            The command "nmcli r all on" gave a similar result. Wifi still doesn't work.

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @MarkG_108
              last edited by

              @MarkG_108 As a a one off try installing the dev channel check wifi. if it's ok you can go back to stable or whatever and the fix should stay.

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                MarkG_108 @Lakotaubp
                last edited by MarkG_108

                @Lakotaubp, thanks. Where do I find this "dev channel check wifi"? Is this an app from Open-Store? Or is it a package from Ubuntu? I'll assume the former... perhaps wifiscanner will do something. I'll have to figure out how to install it via my desktop with adb.

                Also, it could be a hardware issue with my phone. So, perhaps I should try to install LineageOS on it to test.

                AppLeeA 1 Reply Last reply Reply Quote 0
                • AppLeeA Offline
                  AppLee @MarkG_108
                  last edited by

                  @MarkG_108
                  I think he meant :smiling_face_with_halo: :
                  1- Install the dev channel
                  2- Check if the wifi works
                  3- Go back to stable channel

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    MarkG_108 @AppLee
                    last edited by

                    @AppLee Oh. Is this an option in the Recovery program?

                    AppLeeA 1 Reply Last reply Reply Quote 0
                    • AppLeeA Offline
                      AppLee @MarkG_108
                      last edited by

                      @MarkG_108 It's in the system settings.
                      You go to Updates, then at the bottom click on Update settings, then tap on Channels and select Development

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        MarkG_108 @AppLee
                        last edited by

                        Thanks, @AppLee. However, the problem is that it's not currently connected to the internet, so it can't connect to the dev channel to install it.

                        AppLeeA LakotaubpL 2 Replies Last reply Reply Quote 0
                        • AppLeeA Offline
                          AppLee @MarkG_108
                          last edited by

                          @MarkG_108 🤦 right :pensive_face:

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                          • LakotaubpL Offline
                            Lakotaubp @MarkG_108
                            last edited by

                            @MarkG_108 Try the installer

                            1 Reply Last reply Reply Quote 2
                            • M Offline
                              MarkG_108
                              last edited by MarkG_108

                              Okay, doing a factory reset from the Recovery utility failed. But, doing a fresh install did fix the wifi. I'm not sure what broke it in the first place, but it is now working. So, problem solved.

                              mark@debian:~/Templates/Nexus5/ubuntutouchinstall$ adb shell
                              phablet@ubuntu-phablet:~$ nmcli g
                              STATE      CONNECTIVITY  WIFI-HW  WIFI     WWAN-HW  WWAN    
                              connected  full          enabled  enabled  enabled  enabled 
                              phablet@ubuntu-phablet:~$ 
                              
                              
                              1 Reply Last reply Reply Quote 1
                              • M Offline
                                MarkG_108
                                last edited by MarkG_108

                                Well, a reinstallation fixed this, but I think I discovered why it stopped working in the first place. I was attempting to install Anbox on it, and, apparently, from this bug report, that can mess up Wi-Fi: https://github.com/ubports/ubuntu-touch/issues/1264

                                Some time ago, I had previously installed Anbox on my Ubuntu Touch phone, and that didn't affect Wi-Fi. So, this bug seems to be new.

                                U 1 Reply Last reply Reply Quote 0
                                • U Offline
                                  ut @MarkG_108
                                  last edited by

                                  @MarkG_108 had the same problem mentioned in the first post: System Settings -> Wi-Fi only shows "Previous networks", no Wi-Fi button. Also dekko2 crashed when I tap on a mail subject in the list to open. Dekko2 had been running fine before, although sometimes I had to restart the phone.

                                  Never saw this before and restart did not solve the problem.

                                  I had three apps installed: dekko2, sudoku js (played often), fishy shooter (never tried this). It appeared sudoku js suddenly had disappeared.

                                  I uninstalled dekko2 and fishy shooter, restarted and the problem was gone: System Settings -> Wi-Fi showed the Wi-Fi button again ... magic ...

                                  Running Ubuntu 16.04 (OTA-12) on OPO.

                                  U 1 Reply Last reply Reply Quote 0
                                  • U Offline
                                    ut @ut
                                    last edited by

                                    @ut yesterday again had the same problem: no Wi-Fi button in System Settings -> Wi-Fi. It appears there is also a Wi-Fi button in System Settings -> Battery but toggling this did not appear to change anything (but maybe i am inpatient). Discovered another Wi-Fi button in the top (notifications) bar -> Network. Switching this to On gave me Wi-Fi again and the Wi-Fi button magically reappeared in System Settings -> Wi-Fi.

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                                    • J Offline
                                      jcress410
                                      last edited by

                                      My pinephone UBports edition just came in the mail. Out of the box, no wifi networks detected. WIFI is enabled, no networks are being detected. there are buttons for 'connect to hidden network...' and 'previous networks'.

                                      T 1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        ToxyPoxy @jcress410
                                        last edited by

                                        @jcress410 Haha same here no wifi.

                                        D 1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          dcmken @ToxyPoxy
                                          last edited by

                                          @ToxyPoxy Did you double check the kill switches on the back?

                                          T 1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            ToxyPoxy @dcmken
                                            last edited by

                                            @dcmken Yes at the same time I took the plastic for the battery connectors away 🙂 installed a sim card and after that everything is working. "JUST LIKE MAGIC" 🙂

                                            D 1 Reply Last reply Reply Quote 0
                                            • D Offline
                                              dcmken @ToxyPoxy
                                              last edited by

                                              @ToxyPoxy Awesome!

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