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    Can't play video on FP2 [solved]

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      • K Offline
        kugiigi
        last edited by

        Have you tried rebooting?
        I think I remember having the same issue (can't remember which UT device) but usually rebooting fixes the issue.

        jezekJ 1 Reply Last reply Reply Quote 0
        • jezekJ Offline
          jezek @kugiigi
          last edited by

          @kugiigi said in Can't play video on FP2:

          Have you tried rebooting?

          Yes, I have tried rebooting. Like I said, I've had this problem for several months. There were some reboots (and updates on rc channel) since then. I tried one reboot right now, still can't play videos.

          Has anybody with FP2 on rc channel problems with videos? Can this be phone dependent? I mean it's just software. Or is there some hw decoding involved?

          jEzEk

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          • jezekJ Offline
            jezek
            last edited by

            I have tried to change channel to stable. Installed Version 8. Now I'm on OTA-10 and the problem persists.

            Any ideas anybody?

            jEzEk

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            • F Offline
              friddy
              last edited by

              Same problem on LGE Nexus 5 (Ubuntu 16.04 (OTA-10)).

              1 Reply Last reply Reply Quote 0
              • N Offline
                normandc
                last edited by

                The problem is well known on the Nexus 5 (it's one of the reasons that made me procure an OPO). I wasn't aware the same issue existed on the FP2. It's not listed on the open issues.

                https://github.com/ubports/ubuntu-touch/issues?q=is%3Aissue+is%3Aopen+label%3A"device%3A+FP2"+label%3Abug

                1 Reply Last reply Reply Quote 1
                • jezekJ Offline
                  jezek
                  last edited by jezek

                  Hellou. Today I have tried to reinstall ubports, to see if something changed for video playback. I have installed android back using fairphone 2 android manual install technique. After android was working, I used ubports installer to install ubports touch 16.04/rc (version 63). Everything went smooth and I have latest OS from rc channel. But I still can't play videos on FP2 using gallery or media player.

                  Q1: Are there any Fairphone 2 owners, who are using Ubuntu touch OS and can't play videos, as I do? Or you have a FP2 and can shoot and play videos without any problem?

                  Q2: I didn't choose the wipe user data during install. Can the user data affect video playback and cause some problems?

                  jEzEk

                  E TobsEndT 2 Replies Last reply Reply Quote 0
                  • E Offline
                    Emphrath @jezek
                    last edited by Emphrath

                    @jezek hey there ! I own a fp2 and it definitely played videos of any kind when it ran ubports (16.04 ota11 stable. It must be a hardware problem or, indeed, an installation issue. Try using wipe option. It could also be a new bug. Presently I can't tell since because I can't use the flashlight of the new camera module (known issue), it runs android (until I find myself an old 6 MP module ^^). I'll let you know

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                    • TobsEndT Offline
                      TobsEnd @jezek
                      last edited by

                      @jezek I run rc on my FP2 and never had an issue with video recording and playback. Did you always have that issue?

                      Pixel 2XL rc

                      jezekJ 1 Reply Last reply Reply Quote 0
                      • jezekJ Offline
                        jezek @TobsEnd
                        last edited by

                        @TobsEnd No, this issue was not always on my FP2. After I bought the phone in summer 2018 an immediately installed Ubports touch and video recording and playing was not a problem for about a year. Then suddenly I noticed, that video playback in gallery and media player is not working, even for videos I played a week ago. I thought, that it is some update issue, so I waited some time and then I started this thread.

                        Q: How do I test if this is a hardware issue? The only way, that comes to my mind is to install android and test video playback, but how do I know it's usind HW decoding instead of SW, if the video plays?

                        jEzEk

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                        • LuksusL Offline
                          Luksus
                          last edited by

                          @jezek :

                          please try the following command in the terminal (on the phone):

                          rm -rf .cache/mediascanner-2.0/ .cache/unity-thumbnailer/ .cache/gstreamer*/*
                          

                          Then reboot.

                          This always fixed it for me, whenever this issue appeared again.

                          Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                          jezekJ 1 Reply Last reply Reply Quote 2
                          • jezekJ Offline
                            jezek @Luksus
                            last edited by

                            @Luksus Wow, that worked. You are a savior. Thank you.

                            jEzEk

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