Trouble Installing on Oneplus One (Solved)

Edward Wilhelm

@Lakotaubp said in Trouble Installing on Oneplus One:

@Edward-Wilhelm You need to give permission for the adb connection to work with the device. You could revoke all other connections and try again. I would just boot the phone into normal mode, connect it to pc/laptop and start the installer. Watch both installer and device closely. Accept the connection on the device when it asks then just follow the installer instructions.

I do not understand what you mean. I enabled the MTP and ADB and dev mode. I installed the fast boot. I run the installer. The phone says
"fastboot mode"
the installer says it is flashing the device. It stays like that and nothing changes.
I have followed all the instructions I could find.

The website says this
" Installing Ubuntu Touch is Easy

With the UBports installer, you can get Ubuntu Touch on your device without breaking a sweat. You can use any computer to run the installer. Simply plug in your device and follow the on-screen instructions. Then sit back and let your computer do all the work. "

I do not know what to do now. I have done everything the installer said to do.

Lakotaubp

@Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

Fastboot devices

Is your device listed? If yes we need to look elsewhere if not that is the issue.

Lakotaubp

Also have a look here it was very similar to your issue https://forums.ubports.com/topic/4033/oneplus-one-installation-trouble/2
Are you using the snap version of the installer? AS you can see the progress of installing in the terminal as it runs. Might give you another clue.

Edward Wilhelm

@Lakotaubp said in Trouble Installing on Oneplus One:

@Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

Fastboot devices

Is your device listed? If yes we need to look elsewhere if not that is the issue.

running "fastboot devices" gives:

no permissions (user in plugdev group; are your udev rules wrong?); see [http://developer.android.com/tools/device.html] fastboot

I could not get the snap version to run. It installed, but when I tried to run it, it said there was an error and that something must have gone wrong during the installation. I have since removed the snap version. I am now running the debian package version.

Lakotaubp

@Edward-Wilhelm Right, that's what needs fixing, fastboot has not the permission to access the device. Give me a minute to re-read through.

Lakotaubp

@Edward-Wilhelm Open a terminal and rerun the sudo apt update and sudo apt-get install commands from above again. When that's done in a terminal type sudo fastboot OEM unlock
Then try again.

Edward Wilhelm

@Lakotaubp

okay ran:

sudo apt update and sudo apt-get install commands from above again

then:

adb devices
List of devices attached

daemon not running; starting now at tcp:5037
daemon started successfully
******** device

next ran sudo fastboot OEM unlock
it returned that it was waiting for any device

then I ran the installer and it returned:
fastboot: usage: unknown command OEM

Edward Wilhelm

Does anyone have a liveboot OS that has everything needed to run install out of the box?

Lakotaubp

@Edward-Wilhelm Sorry. Put your device in fastboot then run in terminal sudo fastboot oem unlock

Edward Wilhelm

@Lakotaubp
It still returned:
fastboot: usage: unknown command OEM

Lakotaubp

@Edward-Wilhelm Have you tried a few usb cables and ports

Lakotaubp

And I guess fastboot devices still returns the same error as before.

Rondarius

what happens if you write oem instead of OEM?

Edward Wilhelm

@Rondarius
It returns:
< waiting for any device >

and then waits for a response

Edward Wilhelm

@Lakotaubp
I have now tried two different cables in two different ports

Lakotaubp

@Edward-Wilhelm What needs sorting is the udev rules. That link that came up after your error message shows you how. It's something I have never done I must admit.

http://developer.android.com/tools/device.html

Edward Wilhelm

@Lakotaubp
Okay. My brother let me use his computer that is running pop os. I installed snap, fastboot, the ubuntu installer from within snap etc. I ran the installation on the phone and everything appeared to be working. It prompted me in the gui to run unblock oem which I did. The phone went through several different screens including loading 142 of something, and an android graphic that said erasing. It rebooted itself a couple times. The phone screen is now black, but a light on the front of the phone is flashing various colours. The installer says "flashing firmware...". It has been stuck like this for a while now. Do you think the installation process is working? How long should it stay like this?

Edward Wilhelm

I rebooted the phone and it is now stuck on a screen saying
"powered by ubuntu
supported by ubports"
What do I do?

Edward Wilhelm

If you guys could help me get this phone working I would be more than happy to make a donation and I would be ever grateful. I know that you all are not doing this to get rich. I have now spent many many hours trying to get this to work, and now I have nothing to show for this, except a broken phone.

Lakotaubp

@Edward-Wilhelm Looks like your getting somewhere at last. Let me catch up a bit and will see what we can do. Your nearly there now. Normally restarting the installer does the trick from here and choose the wipe option. As long as the installer is showing pushing files all is ok.If not just check adb devices still detects the device for me please.