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    Trouble Installing on Oneplus One (Solved)

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      • LakotaubpL Offline
        Lakotaubp @Edward Wilhelm
        last edited by

        @Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
        Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

        Fastboot devices

        Is your device listed? If yes we need to look elsewhere if not that is the issue.

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        • LakotaubpL Offline
          Lakotaubp
          last edited by

          Also have a look here it was very similar to your issue https://forums.ubports.com/topic/4033/oneplus-one-installation-trouble/2
          Are you using the snap version of the installer? AS you can see the progress of installing in the terminal as it runs. Might give you another clue.

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          • E Offline
            Edward Wilhelm @Lakotaubp
            last edited by

            @Lakotaubp said in Trouble Installing on Oneplus One:

            @Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
            Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

            Fastboot devices

            Is your device listed? If yes we need to look elsewhere if not that is the issue.

            running "fastboot devices" gives:

            no permissions (user in plugdev group; are your udev rules wrong?); see [http://developer.android.com/tools/device.html] fastboot

            I could not get the snap version to run. It installed, but when I tried to run it, it said there was an error and that something must have gone wrong during the installation. I have since removed the snap version. I am now running the debian package version.

            LakotaubpL 2 Replies Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @Edward Wilhelm
              last edited by

              @Edward-Wilhelm Right, that's what needs fixing, fastboot has not the permission to access the device. Give me a minute to re-read through.

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              • LakotaubpL Offline
                Lakotaubp @Edward Wilhelm
                last edited by

                @Edward-Wilhelm Open a terminal and rerun the sudo apt update and sudo apt-get install commands from above again. When that's done in a terminal type sudo fastboot OEM unlock
                Then try again.

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                • E Offline
                  Edward Wilhelm @Lakotaubp
                  last edited by Edward Wilhelm

                  @Lakotaubp

                  okay ran:

                  sudo apt update and sudo apt-get install commands from above again

                  then:

                  adb devices
                  List of devices attached

                  • daemon not running; starting now at tcp:5037
                  • daemon started successfully
                    ******** device

                  next ran sudo fastboot OEM unlock
                  it returned that it was waiting for any device

                  then I ran the installer and it returned:
                  fastboot: usage: unknown command OEM

                  LakotaubpL 1 Reply Last reply Reply Quote 0
                  • E Offline
                    Edward Wilhelm
                    last edited by

                    Does anyone have a liveboot OS that has everything needed to run install out of the box?

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                    • LakotaubpL Offline
                      Lakotaubp @Edward Wilhelm
                      last edited by

                      @Edward-Wilhelm Sorry. Put your device in fastboot then run in terminal sudo fastboot oem unlock

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                      • E Offline
                        Edward Wilhelm @Lakotaubp
                        last edited by

                        @Lakotaubp
                        It still returned:
                        fastboot: usage: unknown command OEM

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @Edward Wilhelm
                          last edited by

                          @Edward-Wilhelm Have you tried a few usb cables and ports

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                          • LakotaubpL Offline
                            Lakotaubp
                            last edited by

                            And I guess fastboot devices still returns the same error as before.

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                            • R Offline
                              Rondarius
                              last edited by

                              what happens if you write oem instead of OEM?

                              4 Google Pixel 3A
                              1 Google Nexus 6P
                              2 Google Nexus 5
                              2 Pinephones
                              2 Sony Xperia X

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                              • E Offline
                                Edward Wilhelm @Rondarius
                                last edited by

                                @Rondarius
                                It returns:
                                < waiting for any device >

                                and then waits for a response

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                                • E Offline
                                  Edward Wilhelm @Lakotaubp
                                  last edited by

                                  @Lakotaubp
                                  I have now tried two different cables in two different ports

                                  LakotaubpL 1 Reply Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @Edward Wilhelm
                                    last edited by Lakotaubp

                                    @Edward-Wilhelm What needs sorting is the udev rules. That link that came up after your error message shows you how. It's something I have never done I must admit.

                                    http://developer.android.com/tools/device.html

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                                    • E Offline
                                      Edward Wilhelm @Lakotaubp
                                      last edited by

                                      @Lakotaubp
                                      Okay. My brother let me use his computer that is running pop os. I installed snap, fastboot, the ubuntu installer from within snap etc. I ran the installation on the phone and everything appeared to be working. It prompted me in the gui to run unblock oem which I did. The phone went through several different screens including loading 142 of something, and an android graphic that said erasing. It rebooted itself a couple times. The phone screen is now black, but a light on the front of the phone is flashing various colours. The installer says "flashing firmware...". It has been stuck like this for a while now. Do you think the installation process is working? How long should it stay like this?

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                                      • E Offline
                                        Edward Wilhelm
                                        last edited by

                                        I rebooted the phone and it is now stuck on a screen saying
                                        "powered by ubuntu
                                        supported by ubports"
                                        What do I do?

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                                        • E Offline
                                          Edward Wilhelm
                                          last edited by

                                          If you guys could help me get this phone working I would be more than happy to make a donation and I would be ever grateful. I know that you all are not doing this to get rich. I have now spent many many hours trying to get this to work, and now I have nothing to show for this, except a broken phone.

                                          LakotaubpL 1 Reply Last reply Reply Quote 0
                                          • LakotaubpL Offline
                                            Lakotaubp @Edward Wilhelm
                                            last edited by Lakotaubp

                                            @Edward-Wilhelm Looks like your getting somewhere at last. Let me catch up a bit and will see what we can do. Your nearly there now. Normally restarting the installer does the trick from here and choose the wipe option. As long as the installer is showing pushing files all is ok.If not just check adb devices still detects the device for me please.

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                                            • E Offline
                                              Edward Wilhelm @Lakotaubp
                                              last edited by

                                              @Lakotaubp
                                              The device is no longer recognized by the computer.

                                              Also big thanks to @Lakotaubp and @Keneda for all the help so far. You have been awesome.

                                              LakotaubpL 1 Reply Last reply Reply Quote 0
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