How long should an install take?

BarryT

Hi Guys,

Thanks for all the help. I have done all that you suggest but, unfortunately, I'm still no further forward: the installer still stops at the 'Flashing firmware...' screen. I have tried two different computers and two different USB cables. I am clearly missing something that you guys consider obvious, so could we go back to first principles; could some one please answer the following in detail:-

How do I set up the computer for the installer?
How do I set up the phone ready for installation?
What are the steps for using the installer software, and in what order? (The video on the web site is out of date).
What should I see on the computer and phone screens?

It is a shame that the UBPorts team have removed the link to manual install steps, as using the terminal may have given some clues as to what is going wrong. The simple installer gives no feedback.

Thanks again,
Barry T

A Former User

@BarryT It shouldn't take long to flash, 5-15 mins overall maybe. I've no Nexus 5 experience but there are plenty of others here who I'm sure will help you. Try starting the installer from terminal to get a bit of feedback. Command: ubports-installer

Rondarius

Hi @BarryT
I have flashed a couple of Nexus 5, but only on Ubuntu distros, I have no experience with Linux Mint though. But lets give it a try.

Computer:
Install adb, fastboot and Ubports installer.
Reboot your computer. Make sure that only one version of adb and fastboot is installed, there could be some very strange behavior during installation if you have two or more versions installed.

Phone:
Activate Developer Mode.
Allow Usb debug

Edit Connect your phone to the computer.

Terminal:
adb reboot bootloader

Or

Turn off your phone.
Press both Volume Down and Power buttons simultaneous until the green android figure appears.

Terminal:

fastboot oem unlock
fastboot reboot bootloader

Check if the computer detects the phone:

Terminal:

fastboot devices

It should output something like this:

0923db4e021ffb19 fastboot

Start the ubports installer and follow the steps.

If this doesn’t install UT on the device run a live image of Ubuntu and install UT through it instead.

BarryT

Hi @Rondarius

The terminal command

fastboot devices

gave

no permissions (user in plugdev group; are your udev rules wrong?); see [http://developer.android.com/tools/device.html] fastboot

It looks like the installation of the installer software did not set up the udev rules correctly; it said it would do this automatically during the installation of the software. How do I set up udev rules manually?

Thanks,
Barry T

Lakotaubp

@BarryT Remove and reinstall adb and fastboot and reinstall should help

A Former User

@BarryT In the past this info always sorted udev rules problems for me. Clear and easy to understand!

https://gist.github.com/smac89/251368c8df2ccd645baedc3e1238fdb4

stanwood

@BarryT Maybe a permission issue (?) Have you tried « sudo fastboot devices»?

BarryT

Success! I have a working phone!

The problem was caused by the file
/etc/udev/rules.d/51-android.rules
being missing; it was not created during the installation of the UBPorts Installer software. I followed this link to manually create the missing file, and then manually add the udev rules. After that everything worked as expected.

http://docs.ubports.com/en/latest/userguide/install.html

I would expect the UBPorts Installer to check and throw an error if the udev rules are missing. I will register a bug against the installer.

Thanks to everyone for all your help.
Regards,
Barry T

A Former User

@BarryT Congratulations!! Well done !!

stanwood

@BarryT Great! Indeed, I suppose that UT Installer should be able to detect any missing rules as it's designed to be used by ordinary users & newbies.