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UBports Store Open

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    • B Offline
      Bolly @Guest
      last edited by 29 Sept 2020, 15:29

      Thanks @Tellina !! it's not my size, we'll keep waiting. 😊

      2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
      2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

      2020-Now : PinePhone Braveheart & CE UBports
      2020-Now (Family/Daily use): Vollaphone Xenial
      2022-Now (Family/Daily use): Vollaphone 22 Focal

      1 Reply Last reply Reply Quote 0
      • T Offline
        TotalSonic @bhdouglass
        last edited by TotalSonic 29 Sept 2020, 22:46

        I had the same experience - ordered a hoodie at the end of August, to be shipped to USA, and received automatic enailed confirmation the order went through, as well as confirmation the PayPal payment was made, but have not received a tracking number or confirmation it shipped yet, and no reply to me email to info@ubports.com for this yet either. Hoping to hear back soon, and looking forward to being able to rep UBports while wearing my hoodie later this fall.

        Best regards,
        Steve Berson

        1 Reply Last reply Reply Quote 1
        • L Offline
          Lakotaubp
          last edited by 7 Oct 2020, 05:36

          Quick update, all comments, ideas have been forwarded with a few examples of sizing guides and are being looked at.

          1 Reply Last reply Reply Quote 1
          • L Offline
            Lakotaubp
            last edited by 13 Oct 2020, 08:36

            Changes have been made, material and sizes added.

            B 1 Reply Last reply 14 Oct 2020, 09:53 Reply Quote 3
            • N Offline
              nogoogle
              last edited by 13 Oct 2020, 19:23

              Just tried to order something from the store. Once I finished paying with my credit card, I get the following error:

              Internal server error
              ("Unable to post message, please configure the sender's email address.",' ')

              My shopping cart is still listed as full and I have not received any order confirmation by email. I have not yet checked if the amount was charged to my credit card, but it looked like the payment went through (after entering the 2FA code). I did not use a user account to order.
              Any idea what went wrong ?

              N 1 Reply Last reply 13 Oct 2020, 19:33 Reply Quote 0
              • N Offline
                nogoogle @nogoogle
                last edited by 13 Oct 2020, 19:33

                Addendum

                Just received the confirmation email and the order has been processed. Despite the error message from above.

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Lakotaubp
                  last edited by 13 Oct 2020, 21:01

                  Just for info any shipping or sales questions can be sent to sales@ubports.com

                  G 1 Reply Last reply 14 Oct 2020, 06:54 Reply Quote 0
                  • G Offline
                    guru @Lakotaubp
                    last edited by 14 Oct 2020, 06:54

                    The shopping portal is still broken. I've pit two items into the cart, click on "my cart" shows only one item, while mouse over shows correctly two.

                    cart3.jpg

                    Do you really want me to trust such a shopping system?

                    And btw: From where the things will be sent, inside EU (free of tax)? I don't see shipping costs and approximately time of shipping.

                    L 2 Replies Last reply 14 Oct 2020, 08:00 Reply Quote 0
                    • L Offline
                      Lakotaubp @guru
                      last edited by Lakotaubp 14 Oct 2020, 08:00

                      @guru Please use the email address above your post for enquiries. The items are sent form inside the EU and shipping costs become visible as you carry on with the process before confirming final cost, your location and paying, from what I remember. Only used it once.
                      I will contact someone about the glich in the webpage.

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        Bolly @Lakotaubp
                        last edited by Bolly 14 Oct 2020, 09:53

                        @Lakotaubp said in UBports Store Open:

                        Changes have been made, material and sizes added.

                        ohhh, Thanks. 🙂
                        But I expected something like this.
                        https://fsfe.org/order/size.es.html

                        I'm sorry I'm not happy. 😥

                        Good for the materials. 😊

                        2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                        2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                        2020-Now : PinePhone Braveheart & CE UBports
                        2020-Now (Family/Daily use): Vollaphone Xenial
                        2022-Now (Family/Daily use): Vollaphone 22 Focal

                        L 1 Reply Last reply 14 Oct 2020, 15:32 Reply Quote 1
                        • L Offline
                          Lakotaubp @bhdouglass
                          last edited by 14 Oct 2020, 14:32

                          @bhdouglass sales@ubports.com for all enquiries and questions on deliveries. Sorry for the delay.

                          B 1 Reply Last reply 17 Oct 2020, 04:08 Reply Quote 1
                          • L Offline
                            Lakotaubp @guru
                            last edited by 14 Oct 2020, 14:38

                            @guru This issue should be fixed now and I can confirm postage cost is added at the next stage when you move to checkout there is then a third and final stage to complete the purchase.

                            G 1 Reply Last reply 17 Oct 2020, 13:17 Reply Quote 0
                            • L Offline
                              Lakotaubp @Bolly
                              last edited by 14 Oct 2020, 15:32

                              @Bolly Sorry your not totally happy. It has been noted.

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                bhdouglass @Lakotaubp
                                last edited by 17 Oct 2020, 04:08

                                @Lakotaubp Thanks for that support address, I've sent an email about it.

                                open-store.io && bhdouglass.com

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  guru @Lakotaubp
                                  last edited by 17 Oct 2020, 13:17

                                  I've bought three items, went through the dialog of shipping address and the payment (successful) and at the end it says:

                                  Interner Serverfehler (internal server error)
                                  
                                  ("Unable to post message, please configure the sender's email address.", '')
                                  
                                  

                                  and no mail is coming down. I'm unsure if the order was now successfuly received and what will happen on my Amex card 🙂

                                  Matthias

                                  N 1 Reply Last reply 18 Oct 2020, 22:32 Reply Quote 0
                                  • N Offline
                                    nogoogle @guru
                                    last edited by 18 Oct 2020, 22:32

                                    @guru same thing here and my credit card was charged three times.awaiting response from sales.

                                    L 1 Reply Last reply 19 Oct 2020, 07:54 Reply Quote 0
                                    • L Offline
                                      Lakotaubp @nogoogle
                                      last edited by 19 Oct 2020, 07:54

                                      @nogoogle Have passed on the info once more. Please vare with us

                                      N 1 Reply Last reply 25 Oct 2020, 18:26 Reply Quote 0
                                      • N Offline
                                        nogoogle @Lakotaubp
                                        last edited by 25 Oct 2020, 18:26

                                        @Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

                                        G 1 Reply Last reply 26 Oct 2020, 16:48 Reply Quote 0
                                        • G Offline
                                          guru @nogoogle
                                          last edited by 26 Oct 2020, 16:48

                                          I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

                                          1 Reply Last reply Reply Quote 0
                                          • L Offline
                                            Lakotaubp
                                            last edited by 26 Oct 2020, 18:20

                                            @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                                            G 1 Reply Last reply 26 Oct 2020, 19:26 Reply Quote 0
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