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Camera stopped working.

Scheduled Pinned Locked Moved Volla Phone
13 Posts 6 Posters 831 Views 3 Watching
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    • J Offline
      Jimpson
      last edited by 8 Mar 2021, 20:08

      Today, the camera app stopped working.
      The app starts very briefly, only to disappear again.
      Deleted and reinstalled, but that didn't help.
      Clearing the cache or rebooting the phone didn't help either

      How can i fix this please?

      Thank you for the help.

      S D 2 Replies Last reply 8 Mar 2021, 20:10 Reply Quote 1
      • S Offline
        stanwood @Jimpson
        last edited by 8 Mar 2021, 20:10

        @jimpson I confirm the issue. On both Nexus 5 and Vollaphone, the app crashes immediately at launch...

        Redmi Note 9S Stable
        If God has a computer, it must be a GNU/Linux

        1 Reply Last reply Reply Quote 0
        • D Offline
          dobey @Jimpson
          last edited by 8 Mar 2021, 20:12

          @jimpson Hi. With the new Camera app release today, it was built automatically against a newer Qt, as the clickable CI images were unexpectedly updated. We are working on getting a new version released for users on stable channel.

          Sorry for the inconvenience.

          J C 2 Replies Last reply 8 Mar 2021, 20:17 Reply Quote 2
          • J Offline
            Jimpson @dobey
            last edited by 8 Mar 2021, 20:17

            @dobey No problem. Now that i know what's going on, i'll wait for the new version to come along.

            Thank you for all the hard work!

            1 Reply Last reply Reply Quote 1
            • C Offline
              cliffcoggin @dobey
              last edited by 8 Mar 2021, 22:45

              @dobey said in Camera stopped working.:

              @jimpson Hi. With the new Camera app release today, it was built automatically against a newer Qt, as the clickable CI images were unexpectedly updated. We are working on getting a new version released for users on stable channel.

              Sorry for the inconvenience.

              If the problem affects all UT phones shouldn't the update be withdrawn from the Open Store?

              K 1 Reply Last reply 8 Mar 2021, 22:55 Reply Quote 0
              • K Offline
                Keneda @cliffcoggin
                last edited by 8 Mar 2021, 22:55

                @cliffcoggin
                As i understand, something went wrong in the app update process, so it's not a normal situation ^^

                2015-2023 : Meizu MX4 ☠️⚰️✝️
                2023-2024 : Nexus 5 ☠️⚰️✝️
                2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                🇲🇫🇬🇧

                C 1 Reply Last reply 8 Mar 2021, 23:00 Reply Quote 0
                • C Offline
                  cliffcoggin @Keneda
                  last edited by 8 Mar 2021, 23:00

                  @keneda Understood. Nevertheless I am not going to update my Nexus 5 camera application if it is going to cause failure.

                  K 1 Reply Last reply 8 Mar 2021, 23:01 Reply Quote 0
                  • K Offline
                    Keneda @cliffcoggin
                    last edited by 8 Mar 2021, 23:01

                    @cliffcoggin Too late for me, updated just before seeing thread and replying to you lol

                    2015-2023 : Meizu MX4 ☠️⚰️✝️
                    2023-2024 : Nexus 5 ☠️⚰️✝️
                    2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                    🇲🇫🇬🇧

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      dobey
                      last edited by 8 Mar 2021, 23:05

                      Version 3.2.2 is now released and solves all the issues hit in the process today. Please update from the Open Store app again. Thanks.

                      K H C 3 Replies Last reply 8 Mar 2021, 23:07 Reply Quote 1
                      • K Offline
                        Keneda @dobey
                        last edited by Keneda 3 Sept 2021, 07:39 8 Mar 2021, 23:07

                        @dobey
                        I can confirm that's the version installed for me, i just tested, quick and perfect ^^

                        2015-2023 : Meizu MX4 ☠️⚰️✝️
                        2023-2024 : Nexus 5 ☠️⚰️✝️
                        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                        🇲🇫🇬🇧

                        1 Reply Last reply Reply Quote 0
                        • H Offline
                          Heiko @dobey
                          last edited by 9 Mar 2021, 07:10

                          @dobey
                          I can also confirm, that version 3.2.2 fixed the issue. (Volla, OTA-15 stable). Thanks for the quick solution!

                          1 Reply Last reply Reply Quote 1
                          • C Offline
                            cliffcoggin @dobey
                            last edited by 9 Mar 2021, 10:45

                            @dobey Thank you for the very prompt fix.

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jimpson
                              last edited by 9 Mar 2021, 12:40

                              @dobey same here. I've just updated the app and everything's back to normal.
                              Thank you very much for the work!

                              1 Reply Last reply Reply Quote 1
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