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    Verizon voice, data, sms not working

    Scheduled Pinned Locked Moved Unsolved Support
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      • R Offline
        rocket2nfinity @TotalSonic
        last edited by

        @totalsonic The base network is still listed as CDMA because they haven't turned it off everywhere yet. But all new devices require LTE protocol for a year now I think. When they are done, it will only be LTE /VoLTE, so not worth the effort to support CDMA, although upstream ofono does have partial support.

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          rocket2nfinity @rocket2nfinity
          last edited by

          @TotalSonic Just tried it on P2XL. Have an LTE connection, need to play with apn

          TotalSonicT 1 Reply Last reply Reply Quote 1
          • TotalSonicT Offline
            TotalSonic @rocket2nfinity
            last edited by

            @rocket2nfinity - that is good to hear. Cellular data working for that does not surprise me, but I seriously doubt there will be any call or sms support with it. Then again - please let us know if we are all to be pleasantly surprised after you test it!

            Best regards,
            Steve Berson

            1 Reply Last reply Reply Quote 0
            • S Offline
              sringgen @TotalSonic
              last edited by

              @totalsonic

              I purchased a 30 day Red Pocket sim so I could test. I went with the "GSMT" network which I believe is using T-Mobile.

              I am having consistent problems getting reliable voice, data, or sms. I have tried many different APN settings.

              I have tried APN settings from here: https://help.redpocket.com/hc/en-us/articles/115003781067-GSMT-Manual-APN-Settings

              No matter what I try it seems to be very intermittent. Sometimes I get 2G and sometimes L to show but it seems as soon as I make a successful phone call I lose internet afterwards.

              Also, I noticed "Reset APN Settings" does not appear to actually reset the APN settings.

              Any help or suggestions from someone on T-Mobile in the US?

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                rocket2nfinity @sringgen
                last edited by

                @sringgen Are you in a remote area? Because it sounds like you're between two weak towers, or just on the edge of one. I would suggest using cellmapper.net to find out what is the strongest gsm signal near you. GSMT is T-mobile. GSMA(AT&T) might be better.

                S 1 Reply Last reply Reply Quote 0
                • S Offline
                  sringgen @rocket2nfinity
                  last edited by

                  @rocket2nfinity

                  I finally contacted Red Pocket support and was given the APN settings below. Now I have reliable 4G data.

                  However, I can only send texts. I can't receive any yet. I also can't send pictures.

                  It is interesting that the settings they sent have some fields that are not available in Ubuntu Touch APN Settings screen.

                  Anyone have suggestions?

                  Name Red Pocket Mobile
                  APN WHOLESALE
                  Proxy Not set
                  Port 8080
                  Username Not set
                  Password Not set
                  Server Not set
                  MMSC http://wholesale.mmsmvno.com/mms/wapenc
                  MMS Proxy Not set
                  MMS Port Not set
                  MCC 310
                  MNC 260
                  Authentication Type None
                  APN Type Default,mms,supl
                  APN Protocol IPv4
                  Bearer Unspecified

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                  • R Offline
                    rocket2nfinity @sringgen
                    last edited by

                    @sringgen yes, apply these patches, maybe try the wifi off thing

                    https://forums.ubports.com/topic/6369/tmobile-issues/16?lang=en-GB

                    S 1 Reply Last reply Reply Quote 0
                    • S Offline
                      sringgen @rocket2nfinity
                      last edited by

                      @rocket2nfinity

                      I read through that thread. It sounds like this only works if you keep Wifi off, so not really a valid option in my opinion.

                      For all US users, it sounds like AT&T is currently the only reliable option.

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                      • R Offline
                        rocket2nfinity
                        last edited by rocket2nfinity

                        Do try this:

                        https://forums.ubports.com/post/53774 on both T-mobile and AT&T

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                        • S Offline
                          sringgen @rocket2nfinity
                          last edited by

                          @rocket2nfinity

                          I tried this.

                          I did receive messages but as soon as I turn wifi on incoming messages stop working again.

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                          • H Offline
                            heyspencerb
                            last edited by

                            @rocket2nfinity said in Verizon voice, data, sms not working:

                            VoLTE

                            I didn't see this until after I had my Pixel 3a all set up, I'm in the same boat as you. Where can I donate to directly support getting VoLTE or support for Verizon of any kind? I know I can donate to Ubuntu Touch in general, but for me this is the singular biggest issue with me making the switch, so I want to support it directly

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rocket2nfinity @heyspencerb
                              last edited by

                              @heyspencerb @Flohack May be able to help you with that.

                              H 1 Reply Last reply Reply Quote 0
                              • H Offline
                                heyspencerb @rocket2nfinity
                                last edited by

                                @rocket2nfinity please let me know, I seriously think this is the #1 thing keeping UT from being more mainstream. I can deal with Jank, but if it’s literally unusable on most networks, I can’t use it.

                                Are there any phones that work with Verizon on UT?

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                                • R Offline
                                  rocket2nfinity @heyspencerb
                                  last edited by

                                  @heyspencerb verizon won't be supported until VoLTE is functional.

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