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    Verizon voice, data, sms not working

    Scheduled Pinned Locked Moved Unsolved Support
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      • R Offline
        rocket2nfinity @rocket2nfinity
        last edited by

        @TotalSonic Just tried it on P2XL. Have an LTE connection, need to play with apn

        TotalSonicT 1 Reply Last reply Reply Quote 1
        • TotalSonicT Offline
          TotalSonic @rocket2nfinity
          last edited by

          @rocket2nfinity - that is good to hear. Cellular data working for that does not surprise me, but I seriously doubt there will be any call or sms support with it. Then again - please let us know if we are all to be pleasantly surprised after you test it!

          Best regards,
          Steve Berson

          1 Reply Last reply Reply Quote 0
          • S Offline
            sringgen @TotalSonic
            last edited by

            @totalsonic

            I purchased a 30 day Red Pocket sim so I could test. I went with the "GSMT" network which I believe is using T-Mobile.

            I am having consistent problems getting reliable voice, data, or sms. I have tried many different APN settings.

            I have tried APN settings from here: https://help.redpocket.com/hc/en-us/articles/115003781067-GSMT-Manual-APN-Settings

            No matter what I try it seems to be very intermittent. Sometimes I get 2G and sometimes L to show but it seems as soon as I make a successful phone call I lose internet afterwards.

            Also, I noticed "Reset APN Settings" does not appear to actually reset the APN settings.

            Any help or suggestions from someone on T-Mobile in the US?

            R 1 Reply Last reply Reply Quote 0
            • R Offline
              rocket2nfinity @sringgen
              last edited by

              @sringgen Are you in a remote area? Because it sounds like you're between two weak towers, or just on the edge of one. I would suggest using cellmapper.net to find out what is the strongest gsm signal near you. GSMT is T-mobile. GSMA(AT&T) might be better.

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                sringgen @rocket2nfinity
                last edited by

                @rocket2nfinity

                I finally contacted Red Pocket support and was given the APN settings below. Now I have reliable 4G data.

                However, I can only send texts. I can't receive any yet. I also can't send pictures.

                It is interesting that the settings they sent have some fields that are not available in Ubuntu Touch APN Settings screen.

                Anyone have suggestions?

                Name Red Pocket Mobile
                APN WHOLESALE
                Proxy Not set
                Port 8080
                Username Not set
                Password Not set
                Server Not set
                MMSC http://wholesale.mmsmvno.com/mms/wapenc
                MMS Proxy Not set
                MMS Port Not set
                MCC 310
                MNC 260
                Authentication Type None
                APN Type Default,mms,supl
                APN Protocol IPv4
                Bearer Unspecified

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  rocket2nfinity @sringgen
                  last edited by

                  @sringgen yes, apply these patches, maybe try the wifi off thing

                  https://forums.ubports.com/topic/6369/tmobile-issues/16?lang=en-GB

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    sringgen @rocket2nfinity
                    last edited by

                    @rocket2nfinity

                    I read through that thread. It sounds like this only works if you keep Wifi off, so not really a valid option in my opinion.

                    For all US users, it sounds like AT&T is currently the only reliable option.

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      rocket2nfinity
                      last edited by rocket2nfinity

                      Do try this:

                      https://forums.ubports.com/post/53774 on both T-mobile and AT&T

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        sringgen @rocket2nfinity
                        last edited by

                        @rocket2nfinity

                        I tried this.

                        I did receive messages but as soon as I turn wifi on incoming messages stop working again.

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                        • H Offline
                          heyspencerb
                          last edited by

                          @rocket2nfinity said in Verizon voice, data, sms not working:

                          VoLTE

                          I didn't see this until after I had my Pixel 3a all set up, I'm in the same boat as you. Where can I donate to directly support getting VoLTE or support for Verizon of any kind? I know I can donate to Ubuntu Touch in general, but for me this is the singular biggest issue with me making the switch, so I want to support it directly

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            rocket2nfinity @heyspencerb
                            last edited by

                            @heyspencerb @Flohack May be able to help you with that.

                            H 1 Reply Last reply Reply Quote 0
                            • H Offline
                              heyspencerb @rocket2nfinity
                              last edited by

                              @rocket2nfinity please let me know, I seriously think this is the #1 thing keeping UT from being more mainstream. I can deal with Jank, but if it’s literally unusable on most networks, I can’t use it.

                              Are there any phones that work with Verizon on UT?

                              R 1 Reply Last reply Reply Quote 0
                              • R Offline
                                rocket2nfinity @heyspencerb
                                last edited by

                                @heyspencerb verizon won't be supported until VoLTE is functional.

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