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    No data with 5G mobile plan

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    • A
      Altor
      last edited by

      Hi,
      my mobile data provider (free a french one) change my plan from 4G to 5G 3 days ago and since then, I can't connect to internet by mobile (wifi work).
      I try to change to 3G, I reset the apn and i restart the phone, but it didn't work.
      Under sim 1, I have Free, a plan bar and then 3G (where before i have LTE)
      My phone is a FP3+ without the 5G, but it didn't fall back to 4 or 3g.

      stanwoodS 1 Reply Last reply Reply Quote 0
      • stanwoodS
        stanwood @Altor
        last edited by

        @altor Did you try your sim card in another device to check if this comes from your carrier?

        Redmi Note 9S Stable
        If God has a computer, it must be a GNU/Linux

        A 2 Replies Last reply Reply Quote 1
        • A
          Altor @stanwood
          last edited by

          @stanwood I will try tomorrow as I don't have other phone now.

          1 Reply Last reply Reply Quote 0
          • A
            Altor @stanwood
            last edited by

            @stanwood so, my sim on an other phone without the 5g capability works. And i tried a sim from an other carrier on my phone and the 4g works.

            stanwoodS 1 Reply Last reply Reply Quote 0
            • stanwoodS
              stanwood @Altor
              last edited by

              @altor This is weird indeed...

              Redmi Note 9S Stable
              If God has a computer, it must be a GNU/Linux

              A 1 Reply Last reply Reply Quote 0
              • A
                Altor @stanwood
                last edited by

                I try to configure the apn with https://mobile.free.re/assistance/1268.html but i don't have all the parameter with the gui.
                Do you know if there is a configuration file for the apn?

                A 1 Reply Last reply Reply Quote 0
                • A
                  Altor @Altor
                  last edited by

                  Hey, i downlozd the last rc and now it worked !!

                  So, i will closed it.

                  1 Reply Last reply Reply Quote 1
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