• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

No data with 5G mobile plan

Scheduled Pinned Locked Moved Solved Support
7 Posts 2 Posters 587 Views 3 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      Altor
      last edited by 30 Dec 2021, 14:26

      Hi,
      my mobile data provider (free a french one) change my plan from 4G to 5G 3 days ago and since then, I can't connect to internet by mobile (wifi work).
      I try to change to 3G, I reset the apn and i restart the phone, but it didn't work.
      Under sim 1, I have Free, a plan bar and then 3G (where before i have LTE)
      My phone is a FP3+ without the 5G, but it didn't fall back to 4 or 3g.

      S 1 Reply Last reply 30 Dec 2021, 15:52 Reply Quote 0
      • S Offline
        stanwood @Altor
        last edited by 30 Dec 2021, 15:52

        @altor Did you try your sim card in another device to check if this comes from your carrier?

        Redmi Note 9S Stable
        If God has a computer, it must be a GNU/Linux

        A 2 Replies Last reply 30 Dec 2021, 17:38 Reply Quote 1
        • A Offline
          Altor @stanwood
          last edited by 30 Dec 2021, 17:38

          @stanwood I will try tomorrow as I don't have other phone now.

          1 Reply Last reply Reply Quote 0
          • A Offline
            Altor @stanwood
            last edited by 31 Dec 2021, 12:36

            @stanwood so, my sim on an other phone without the 5g capability works. And i tried a sim from an other carrier on my phone and the 4g works.

            S 1 Reply Last reply 31 Dec 2021, 12:44 Reply Quote 0
            • S Offline
              stanwood @Altor
              last edited by 31 Dec 2021, 12:44

              @altor This is weird indeed...

              Redmi Note 9S Stable
              If God has a computer, it must be a GNU/Linux

              A 1 Reply Last reply 31 Dec 2021, 14:01 Reply Quote 0
              • A Offline
                Altor @stanwood
                last edited by 31 Dec 2021, 14:01

                I try to configure the apn with https://mobile.free.re/assistance/1268.html but i don't have all the parameter with the gui.
                Do you know if there is a configuration file for the apn?

                A 1 Reply Last reply 5 Jan 2022, 08:11 Reply Quote 0
                • A Offline
                  Altor @Altor
                  last edited by 5 Jan 2022, 08:11

                  Hey, i downlozd the last rc and now it worked !!

                  So, i will closed it.

                  1 Reply Last reply Reply Quote 1
                  • A Altor has marked this topic as solved on 5 Jan 2022, 08:11
                  5 out of 7
                  • First post
                    5/7
                    Last post