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    No data with 5G mobile plan

    Scheduled Pinned Locked Moved Solved Support
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      • A Offline
        Altor
        last edited by

        Hi,
        my mobile data provider (free a french one) change my plan from 4G to 5G 3 days ago and since then, I can't connect to internet by mobile (wifi work).
        I try to change to 3G, I reset the apn and i restart the phone, but it didn't work.
        Under sim 1, I have Free, a plan bar and then 3G (where before i have LTE)
        My phone is a FP3+ without the 5G, but it didn't fall back to 4 or 3g.

        stanwoodS 1 Reply Last reply Reply Quote 0
        • stanwoodS Offline
          stanwood @Altor
          last edited by

          @altor Did you try your sim card in another device to check if this comes from your carrier?

          Redmi Note 9S Stable
          If God has a computer, it must be a GNU/Linux

          A 2 Replies Last reply Reply Quote 1
          • A Offline
            Altor @stanwood
            last edited by

            @stanwood I will try tomorrow as I don't have other phone now.

            1 Reply Last reply Reply Quote 0
            • A Offline
              Altor @stanwood
              last edited by

              @stanwood so, my sim on an other phone without the 5g capability works. And i tried a sim from an other carrier on my phone and the 4g works.

              stanwoodS 1 Reply Last reply Reply Quote 0
              • stanwoodS Offline
                stanwood @Altor
                last edited by

                @altor This is weird indeed...

                Redmi Note 9S Stable
                If God has a computer, it must be a GNU/Linux

                A 1 Reply Last reply Reply Quote 0
                • A Offline
                  Altor @stanwood
                  last edited by

                  I try to configure the apn with https://mobile.free.re/assistance/1268.html but i don't have all the parameter with the gui.
                  Do you know if there is a configuration file for the apn?

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    Altor @Altor
                    last edited by

                    Hey, i downlozd the last rc and now it worked !!

                    So, i will closed it.

                    1 Reply Last reply Reply Quote 1
                    • A Altor has marked this topic as solved on

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