UBPorts doesnt do anything

Moem

@leonetikos said in UBPorts doesnt do anything:

@moem I downloaded an appimage from the site, still doesnt even open or do anything.

Dowloading is a good start.
Did you mark it as 'allowed to be executed as a program'?
If not, rightclick it in your file manager, open Properties, and you should find that option somewhere in the Permissions area.
Then doubleclick the program to start it.

And I dont know what oyu mean by snap? what is snap?

Snap is a standard package format for programs, as used by Ubuntu and similar distros. I would think that most *Ubuntu users have heard of it. But there is a first time for everything.

The snap, just like the .deb and the app image, is offered for download on the device page.

Moem

@applee said in UBPorts doesnt do anything:

Hi @leonetikos
You'll have to give more details on what you do.
Is your phone recognized by adb?
What button do you click on?

I don't think they are getting quite that far. It sounds like the installer is not starting.

AppLee

@moem
Right I thought the installer started ; but I was too fast reading.

@leonetikos
Can you try to run the installer from a command line prompt?
You should see an error message.
If you can copy/paste it here it might help.

Probably a missing dependency or an architechture mismatch.

leonetikos

@applee Yeah I made the icon after the terminal install, executable. I did that and then clicked it like any application on the desktop, nothing. I tried right clicking and doing open from terminal...it opened the terminal but did not actually run the program. I downloaded the appimage and when I clicked on that it did nothing what so ever. and When I clicked to open the .deb package the only error was 'Error cannot satisfy dependencies'. It seems I may be the only one with this issue which doesnt make sense to me now, My system is updated, the packages were installed like every other one from the proper sites. Do I try an older version of ubports? wouldnt that be counter productive?

arubislander

@leonetikos, I am not sure what Lubuntu does differently, but I have come across other apps in the past that would run OK on regular Ubuntu but not on Lubuntu.

Maybe you could try what @AppLee suggested and start the installer from the command line, and watch for the error messages.

leonetikos

@arubislander okay, so what do i type in to do that? I start the terminal....then what? Im not very terminal savy mostly because they decided to make Chinese for doing things and its totally counter intuitive so I dont know exactly what to type in for that. Obviously I cant just open terminal and put.... 'run ubport installer' and then click enter.

arubislander

@leonetikos, A simple, "Could you or someone else help me with running the installer from the command line?" would have sufficed.

Open a terminal and type:

ubports-installer

followed by pressing the ENTER key.

leonetikos

@arubislander What I said was sufficient. I dont do politics here. You get your self butthurt, i dont care, do not respond to me with that political shit please im here just trying to figure something out and have been very courteous by thanking those helping me regardless of the fact that nothing has worked. But thanks for an answer to my question, the answer its self would have sufficed.

leonetikos

@applee So I typed in ubports-installer in the terminal and here is what I got

A JavaScript error occurred in the main process
Uncaught Exception:
Error: EACCES: permission denied, mkdir '/home/leonetikos/.config/ubports-installer'
    at Object.mkdirSync (fs.js:925:3)
    at AsyncFunction.module.exports.sync (/snap/ubports-installer/365/app/resources/app.asar/node_modules/make-dir/index.js:114:6)
    at ElectronStore._ensureDirectory (/snap/ubports-installer/365/app/resources/app.asar/node_modules/conf/dist/source/index.js:351:17)
    at ElectronStore.get store [as store] (/snap/ubports-installer/365/app/resources/app.asar/node_modules/conf/dist/source/index.js:270:22)
    at new Conf (/snap/ubports-installer/365/app/resources/app.asar/node_modules/conf/dist/source/index.js:124:32)
    at new ElectronStore (/snap/ubports-installer/365/app/resources/app.asar/node_modules/electron-store/index.js:28:3)            
    at Object.<anonymous> (/snap/ubports-installer/365/app/resources/app.asar/src/lib/settings.js:26:18)                           
    at Module._compile (internal/modules/cjs/loader.js:1152:30)                                                                    
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1173:10)                                                      
    at Module.load (internal/modules/cjs/loader.js:992:32)

arubislander

@leonetikos always glad to help.

leonetikos

@arubislander Thanks

arubislander

@leonetikos Open a terminal and type:

snap connections ubports-installer

What is the output?

leonetikos

@arubislander this is what I got and am unclear on what it means.

leonetikos@leonetikos-hppaviliong7notebookpc:~$ snap connections ubports-installer
Interface        Plug                               Slot              Notes
adb-support      ubports-installer:adb-support      :adb-support      -
browser-support  ubports-installer:browser-support  :browser-support  -
desktop          ubports-installer:desktop          :desktop          -
desktop-legacy   ubports-installer:desktop-legacy   :desktop-legacy   -
gsettings        ubports-installer:gsettings        :gsettings        -
home             ubports-installer:home             :home             -
network          ubports-installer:network          :network          -
opengl           ubports-installer:opengl           :opengl           -
raw-usb          ubports-installer:raw-usb          :raw-usb          -
unity7           ubports-installer:unity7           :unity7           -
wayland          ubports-installer:wayland          :wayland          -

arubislander

@leonetikos I took the liberty to edit your posts to make the terminal output more readable.

The last command was to check that all the plugs for the ubports installer snap are connected to the correct slots (they are).

What I don't understand is why the ubports-installer wants to create a directory in your $HOME/.config folder. It doesn't try to do that here.

Could we check which version of the snap you have installed with:

snap list ubports-installer

Could you post the output of that?

leonetikos

@arubislander very interesting.... here is what i just got.

leonetikos@leonetikos-hppaviliong7notebookpc:~$ snap list ubports-installer
Name               Version     Rev  Tracking       Publisher  Notes
ubports-installer  0.8.9-beta  365  latest/stable  ubports    -

It looks better how you changed it anyway so thanks.

Lakotaubp

@leonetikos Which version of the installer are you getting 0.8.9 or 0.8.8? Just out of interest what happens if you double click on the file in the download folder. Odd but it fixed something similar for me not on lubuntu it must be said.

Lakotaubp

@leonetikos I'm to slow, can you try 0.8.8. It might seem odd but sometimes a different version fixes it.

leonetikos

@lakotaubp im pretty sure the only version ive been able to find is the 0.8.8 version. I have tried all the ways I know to open the files, double clicking, right clicking etc.

Lakotaubp

@leonetikos JFR lots here https://github.com/ubports/ubports-installer/releases not that it helps directly with the issue.

arubislander

At this point I don't think we will get the installer working on your installation. Do you have a spare computer you could install regular Ubuntu on?