Cannot send MMS after first reboot

bwroga · 31 Dec 2017, 19:37

I am having problems getting MMS messaging to work on my phone.

If I "Erase and Reset All" with my SIM card removed, then insert my SIM card while the phone is on, I am able to send MMS messages.

Under Cellular, Cellular data and Data Roaming are greyed out, because I don't have a data plan.

The Connection Type is 2G/3G/4G

ATT Phone is selected as my "Internet and MMS" APN with the following settings pre-populated:
Name: ATT Phone
APN: phone
MMSC: http://mmsc.mobile.att.net
Proxy: proxy.mobile.att.net
Proxy port: 80
User name: Enter Username
Password: Enter Password

If I reboot, MMS messaging no longer works. When I try, I get the word "Failed" next to the image in red.
The same APN is still selected with the same settings.

bwroga · 31 Dec 2017, 21:14

After rebooting, I noticed that "Cellular Data" was no longer greyed out, but was disabled. I enabled it and was able to send MMS again.

I then performed an update "Ubuntu Version 3" and rebooted.

Now when I try to send an MMS, I get a little spinning icon next to the picture that won't go away. The message won't send.

Also, in the menu at the top of the screen, under Network, my connection is 4g, but in Cellular Settings it is listed as 2G/3G and I no longer have the option of choosing 2G or 2G/3G/4G.

Lakotaubp · 31 Dec 2017, 21:49

@bwroga okTry changing your update channel settings to the developement channel if your not on it and install the update that follows. That should fix it from what I read posted elsewhere. You can then change bachelors to whatever channel you want and it should be ok

bwroga · 31 Dec 2017, 22:01

@lakota Thanks! That fixed it.

Lakotaubp · 31 Dec 2017, 22:35

@bwroga Glad it worked, have fun.

bwroga · 31 Dec 2017, 23:16

@lakota I can send and receive MMS now, and I can send group texts, but can't receive group texts.

Lakotaubp · 31 Dec 2017, 23:26

@bwroga sorry don't know how to fix that never tried it . Will give it a go and see happens.

Lakotaubp · 1 Jan 2018, 15:27

@bwroga just sent a small group text (3people) from android phone to n5 ubports and got that if that's what you mean by group text. If not can't do anymore till next year have a good one will be back 2018

bwroga · 1 Jan 2018, 15:27

@lakota Ha Ha! You too.

Yes, that's what I meant. I can't get texts sent to multiple recipients.

Lakotaubp · 1 Jan 2018, 15:55

@bwroga Not sure then. Could it be a carrier issue might be worth a check. Sorry stumped after that. Will see if I can come up with anything else.

bwroga · 2 Jan 2018, 20:44

@lakota Thanks. If I switch the SIM card to my old Android phone, I can get group texts with no problem.

Lakotaubp · 2 Jan 2018, 21:09

@bwroga OK not the carrier then by the look of it. Just had a look at my settings they are listed below

Under mobile
Mobile data on
Carrier and APN
Carrier service provider (automatic)
APN
Has service provider internet ticked
Has service provider mms not ticked

Message app settings
Enable mms messages on

Thats it. Just resent the same group message again from android and we all received it(1ubports 2iphones).

bwroga · 3 Jan 2018, 03:44

@lakota Thanks.

I created a new thread for this issue since it is different from the one I started this thread with.

https://forums.ubports.com/topic/849/cannot-receive-group-texts

Lakotaubp · 3 Jan 2018, 10:31

@bwroga Ggood idea. Hope you get it sorted.