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    Black screen after OTA-23 install

    Scheduled Pinned Locked Moved BQ E5 HD
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    • E Offline
      enzlinux2
      last edited by

      After OTA 23 install my E5 shows black screen. On restart I only get a the normal bootup screen for a few seconds, but then it turns black. Anyone else having this?

      BollyB 1 Reply Last reply Reply Quote 0
      • BollyB Offline
        Bolly @enzlinux2
        last edited by

        @enzlinux2 Can you hold the power button until it restarts? Unfortunately it is a bug in OTA-25.

        15-25: BQ Aquaris E4.5 Ubuntu edition ☠️?
        23-25: BQ Aquaris E5 HD ☠️?
        16-Now (Daily use) : BQ Aquaris M10 FHD Betatester
        20-Now: PinePhone Braveheart & CE UBports

        (Family/Daily use)

        20-Now: Vollaphone Noble
        22-Now: Vollaphone22 Noble

        E 1 Reply Last reply Reply Quote 0
        • E Offline
          enzlinux2 @Bolly
          last edited by

          @Bolly Yes I already did that, same result....

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            domubpkm @enzlinux2
            last edited by

            @enzlinux2 Hold
            power button and volume +
            until restart. I did it and it's ok.

            E 1 Reply Last reply Reply Quote 0
            • E Offline
              enzlinux2 @domubpkm
              last edited by

              @domubpkm
              When I do that I get a menu to choose from:

              • Recovery gives me a permanent purple screen with Ubuntu on it, nothing happens after that.
              • Fastboot does nothing.
              • Normal boot gives me the startup screen again and after that black....
              D 1 Reply Last reply Reply Quote 0
              • D Offline
                domubpkm @enzlinux2
                last edited by domubpkm

                @enzlinux2 Try
                power and volume -
                until restart.

                Edit : I started my BQ several times after turning it off. I found myself once again with the black screen. Power and Volume - solved the problem again.

                So we can say that indeed the boot for OTA-25 on the BQ E5 HD (BQ 4.5 ?) is not completely reliable.

                E 1 Reply Last reply Reply Quote 0
                • E Offline
                  enzlinux2 @domubpkm
                  last edited by

                  @domubpkm
                  After a lot of trying somehow after a reboot from the factory default menu the device came up with OTA-25, all settings saved. Very slow for the first few minutes but now it seems okay. Thanks a lot for your help!
                  Gr, Willem

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