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    OTA 25 - call history and SMS db gone

    Scheduled Pinned Locked Moved Unsolved Support
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      • D Offline
        daha
        last edited by

        DBUS error log says:
        Using database at "/home/phablet/.local/share/history-service/history.sqlite
        Activating service name='com.canonical.HistoryService'
        Failed to activate service 'com.canonical.HistoryService': timed out

        Volla
        Fairphone 2
        BQ Aquaris M10 FHD

        lduboeufL 1 Reply Last reply Reply Quote 0
        • D Offline
          domubpkm @daha
          last edited by

          @daha Maybe something went wrong during the update to OTA-25. You should try the installer to flash again without wipe

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          • lduboeufL Offline
            lduboeuf @daha
            last edited by

            @daha said in OTA 25 - call history and SMS db gone:

            DBUS error log says:
            Using database at "/home/phablet/.local/share/history-service/history.sqlite
            Activating service name='com.canonical.HistoryService'
            Failed to activate service 'com.canonical.HistoryService': timed out

            Do you see more logs before that one ?.
            Nothing have been done regarding history db on Xenial. Wonder what is happening.

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              daha @lduboeuf
              last edited by

              Anybody knows if there are any limits imposed to history size?

              Volla
              Fairphone 2
              BQ Aquaris M10 FHD

              lduboeufL 1 Reply Last reply Reply Quote 0
              • D Offline
                daha
                last edited by

                OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                Volla
                Fairphone 2
                BQ Aquaris M10 FHD

                lduboeufL 1 Reply Last reply Reply Quote 0
                • lduboeufL Offline
                  lduboeuf @daha
                  last edited by

                  @daha said in OTA 25 - call history and SMS db gone:

                  Anybody knows if there are any limits imposed to history size?

                  There is no limit afaik, but bigger db means slower queries. But still should'nt freeze the app.
                  Meanwhile, after a backup you can remove the database to avoid that freeze

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    daha @lduboeuf
                    last edited by

                    @lduboeuf It did not freeze the apps. Both apps started - though after longer delay (there must be timeout hardcoded somewhere). But the history was not available (i.e. was shown empty).

                    Volla
                    Fairphone 2
                    BQ Aquaris M10 FHD

                    1 Reply Last reply Reply Quote 0
                    • lduboeufL Offline
                      lduboeuf @daha
                      last edited by

                      @daha said in OTA 25 - call history and SMS db gone:

                      OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                      Just for curiosity, what the output of:
                      sqlite3 /home/phablet/.local/share/history-service/history.sqlite "SELECT COUNT(*) FROM text_events;"

                      mihaelM 1 Reply Last reply Reply Quote 0
                      • mihaelM Offline
                        mihael @lduboeuf
                        last edited by mihael

                        @lduboeuf Same here: no calls history, no sms history after the update. The result output of the above command: 16595. And from voice_events: 25868. And history-daemon is using 100% of one of the cpus.

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                        • mihaelM Offline
                          mihael @mihael
                          last edited by

                          This post is deleted!
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                          • D Offline
                            daha
                            last edited by

                            Before pruning the voice_events table:

                            dave@salsero:~$ sqlite3 history.sqlite.ota24
                            SQLite version 3.22.0 2018-01-22 18:45:57
                            sqlite> select count() from voice_events;
                            16478
                            sqlite> select count(
                            ) from text_events;
                            4254

                            Volla
                            Fairphone 2
                            BQ Aquaris M10 FHD

                            lduboeufL 1 Reply Last reply Reply Quote 0
                            • lduboeufL Offline
                              lduboeuf @daha
                              last edited by

                              @daha said in OTA 25 - call history and SMS db gone:

                              Before pruning the voice_events table:

                              dave@salsero:~$ sqlite3 history.sqlite.ota24
                              SQLite version 3.22.0 2018-01-22 18:45:57
                              sqlite> select count() from voice_events;
                              16478
                              sqlite> select count(
                              ) from text_events;
                              4254

                              Ok, it is not so big database. Already tested with more than that without issue iirc.

                              mihaelM 1 Reply Last reply Reply Quote 0
                              • mihaelM Offline
                                mihael @lduboeuf
                                last edited by mihael

                                @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                lduboeufL 1 Reply Last reply Reply Quote 0
                                • lduboeufL Offline
                                  lduboeuf @mihael
                                  last edited by

                                  @mihael said in OTA 25 - call history and SMS db gone:

                                  @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                  interesting, so we have an issue when voice history is getting too big.
                                  That is why i've done a way to clean them in the UI meanwhile.
                                  But we could launch a clean process each time we reboot the phone to avoid that

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