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    OTA 25 - call history and SMS db gone

    Scheduled Pinned Locked Moved Unsolved Support
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      • IanI Offline
        Ian @daha
        last edited by

        @daha No such problems on the Volla Phone X when updating to OTA-25.

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        • D Offline
          daha
          last edited by

          Regular update from OTA-24. More details: the history.sqlite file is still there, but when I start phone app or messaging app the history-daemon CPU usage goes to 100% and both apps take long time to start. After some time the apps do initialize but with empy history.

          Volla
          Fairphone 2
          BQ Aquaris M10 FHD

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          • D Offline
            daha
            last edited by

            DBUS error log says:
            Using database at "/home/phablet/.local/share/history-service/history.sqlite
            Activating service name='com.canonical.HistoryService'
            Failed to activate service 'com.canonical.HistoryService': timed out

            Volla
            Fairphone 2
            BQ Aquaris M10 FHD

            lduboeufL 1 Reply Last reply Reply Quote 0
            • D Offline
              domubpkm @daha
              last edited by

              @daha Maybe something went wrong during the update to OTA-25. You should try the installer to flash again without wipe

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              • lduboeufL Offline
                lduboeuf @daha
                last edited by

                @daha said in OTA 25 - call history and SMS db gone:

                DBUS error log says:
                Using database at "/home/phablet/.local/share/history-service/history.sqlite
                Activating service name='com.canonical.HistoryService'
                Failed to activate service 'com.canonical.HistoryService': timed out

                Do you see more logs before that one ?.
                Nothing have been done regarding history db on Xenial. Wonder what is happening.

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                • D Offline
                  daha @lduboeuf
                  last edited by

                  Anybody knows if there are any limits imposed to history size?

                  Volla
                  Fairphone 2
                  BQ Aquaris M10 FHD

                  lduboeufL 1 Reply Last reply Reply Quote 0
                  • D Offline
                    daha
                    last edited by

                    OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                    Volla
                    Fairphone 2
                    BQ Aquaris M10 FHD

                    lduboeufL 1 Reply Last reply Reply Quote 0
                    • lduboeufL Offline
                      lduboeuf @daha
                      last edited by

                      @daha said in OTA 25 - call history and SMS db gone:

                      Anybody knows if there are any limits imposed to history size?

                      There is no limit afaik, but bigger db means slower queries. But still should'nt freeze the app.
                      Meanwhile, after a backup you can remove the database to avoid that freeze

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                      • D Offline
                        daha @lduboeuf
                        last edited by

                        @lduboeuf It did not freeze the apps. Both apps started - though after longer delay (there must be timeout hardcoded somewhere). But the history was not available (i.e. was shown empty).

                        Volla
                        Fairphone 2
                        BQ Aquaris M10 FHD

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                        • lduboeufL Offline
                          lduboeuf @daha
                          last edited by

                          @daha said in OTA 25 - call history and SMS db gone:

                          OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                          Just for curiosity, what the output of:
                          sqlite3 /home/phablet/.local/share/history-service/history.sqlite "SELECT COUNT(*) FROM text_events;"

                          mihaelM 1 Reply Last reply Reply Quote 0
                          • mihaelM Offline
                            mihael @lduboeuf
                            last edited by mihael

                            @lduboeuf Same here: no calls history, no sms history after the update. The result output of the above command: 16595. And from voice_events: 25868. And history-daemon is using 100% of one of the cpus.

                            mihaelM 1 Reply Last reply Reply Quote 0
                            • mihaelM Offline
                              mihael @mihael
                              last edited by

                              This post is deleted!
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                              • D Offline
                                daha
                                last edited by

                                Before pruning the voice_events table:

                                dave@salsero:~$ sqlite3 history.sqlite.ota24
                                SQLite version 3.22.0 2018-01-22 18:45:57
                                sqlite> select count() from voice_events;
                                16478
                                sqlite> select count(
                                ) from text_events;
                                4254

                                Volla
                                Fairphone 2
                                BQ Aquaris M10 FHD

                                lduboeufL 1 Reply Last reply Reply Quote 0
                                • lduboeufL Offline
                                  lduboeuf @daha
                                  last edited by

                                  @daha said in OTA 25 - call history and SMS db gone:

                                  Before pruning the voice_events table:

                                  dave@salsero:~$ sqlite3 history.sqlite.ota24
                                  SQLite version 3.22.0 2018-01-22 18:45:57
                                  sqlite> select count() from voice_events;
                                  16478
                                  sqlite> select count(
                                  ) from text_events;
                                  4254

                                  Ok, it is not so big database. Already tested with more than that without issue iirc.

                                  mihaelM 1 Reply Last reply Reply Quote 0
                                  • mihaelM Offline
                                    mihael @lduboeuf
                                    last edited by mihael

                                    @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                    lduboeufL 1 Reply Last reply Reply Quote 0
                                    • lduboeufL Offline
                                      lduboeuf @mihael
                                      last edited by

                                      @mihael said in OTA 25 - call history and SMS db gone:

                                      @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                      interesting, so we have an issue when voice history is getting too big.
                                      That is why i've done a way to clean them in the UI meanwhile.
                                      But we could launch a clean process each time we reboot the phone to avoid that

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