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    Unable to take Screenshot

    Scheduled Pinned Locked Moved Volla Phone 22
    8 Posts 5 Posters 550 Views 4 Watching
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      • A Offline
        arunkumar
        last edited by

        Hi,
        I am trying to screenshot by long pressing the power button. When i tap Screenshot my phone restart (Boot screen Ubuntu....).
        Please support me to fix the issue.
        Phone: Volla 22
        OS: Ubuntu 16.04 (OTA-25)

        IanI 1 Reply Last reply Reply Quote 0
        • IanI Offline
          Ian @arunkumar
          last edited by

          @arunkumar I get a Lomiri restart if I do the long power button press and 'take screenshot' on my Volla Phone X OTA-25, not a complete restart.

          Pushing vol up/down together takes a scrrenshot as expectd.

          A 1 Reply Last reply Reply Quote 0
          • A Offline
            arunkumar @Ian
            last edited by

            @Ian Thanks for your information.

            1 Reply Last reply Reply Quote 0
            • arubislanderA Offline
              arubislander
              last edited by

              In fact, pressing both volume buttons is the 'more natural' way to take a screenshot. At least it is the original way. The menu option on long-press power button was introduced for the Pine64 devices, since they did not support registering both volume buttons being pressed at the same time.

              πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
              Happily running Ubuntu Touch
              Google Pixel 3a (20.04 DEV)
              JingPad (24.04 preview)
              Meizu Pro 5 (16.04 DEV)

              IanI 1 Reply Last reply Reply Quote 0
              • IanI Offline
                Ian @arubislander
                last edited by

                @arubislander But surely the long power press, 'take screenshot' should not cause Lomiri to restart. I would either expect it to take the screenshot or for devices where vol up/down option is available maybe pop up a screen saying how to take a screenshot.

                arubislanderA 1 Reply Last reply Reply Quote 0
                • arubislanderA Offline
                  arubislander @Ian
                  last edited by

                  @Ian I was not suggesting that it is a non-issue, only that the 'work around' is actually the main behavior. It is only that this other option is more visible.

                  But yes, the restarting is a bug which should be reported on the proper repository if it hasn't already been done.

                  πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                  Happily running Ubuntu Touch
                  Google Pixel 3a (20.04 DEV)
                  JingPad (24.04 preview)
                  Meizu Pro 5 (16.04 DEV)

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    ringprince
                    last edited by

                    Hi all, just to confirm that I see the same behaviour (reboot instead of screenshot) on a Pinephone64. And indeed, pressing both volume buttons does also not take a screenshot for me.

                    BollyB 1 Reply Last reply Reply Quote 0
                    • BollyB Offline
                      Bolly @ringprince
                      last edited by

                      @ringprince PinePhone cannot send both signals at the same time (volume up and volume down). For this reason alone, the option to take a screenshot by pressing the power button was added to ALL devices.

                      2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                      2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                      2020-Now : PinePhone Braveheart & CE UBports
                      2020-Now (Family/Daily use): Vollaphone Xenial
                      2022-Now (Family/Daily use): Vollaphone 22 Focal

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