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Unable to take Screenshot

Scheduled Pinned Locked Moved Volla Phone 22
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    • A Offline
      arunkumar
      last edited by 7 Apr 2023, 12:09

      Hi,
      I am trying to screenshot by long pressing the power button. When i tap Screenshot my phone restart (Boot screen Ubuntu....).
      Please support me to fix the issue.
      Phone: Volla 22
      OS: Ubuntu 16.04 (OTA-25)

      I 1 Reply Last reply 7 Apr 2023, 13:19 Reply Quote 0
      • I Offline
        Ian @arunkumar
        last edited by 7 Apr 2023, 13:19

        @arunkumar I get a Lomiri restart if I do the long power button press and 'take screenshot' on my Volla Phone X OTA-25, not a complete restart.

        Pushing vol up/down together takes a scrrenshot as expectd.

        A 1 Reply Last reply 9 Apr 2023, 15:15 Reply Quote 0
        • A Offline
          arunkumar @Ian
          last edited by 9 Apr 2023, 15:15

          @Ian Thanks for your information.

          1 Reply Last reply Reply Quote 0
          • A Offline
            arubislander
            last edited by 11 Apr 2023, 09:03

            In fact, pressing both volume buttons is the 'more natural' way to take a screenshot. At least it is the original way. The menu option on long-press power button was introduced for the Pine64 devices, since they did not support registering both volume buttons being pressed at the same time.

            πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
            Happily running Ubuntu Touch
            Google Pixel 3a (20.04 DEV)
            JingPad (24.04 preview)
            Meizu Pro 5 (16.04 DEV)

            I 1 Reply Last reply 11 Apr 2023, 11:18 Reply Quote 0
            • I Offline
              Ian @arubislander
              last edited by 11 Apr 2023, 11:18

              @arubislander But surely the long power press, 'take screenshot' should not cause Lomiri to restart. I would either expect it to take the screenshot or for devices where vol up/down option is available maybe pop up a screen saying how to take a screenshot.

              A 1 Reply Last reply 11 Apr 2023, 11:54 Reply Quote 0
              • A Offline
                arubislander @Ian
                last edited by 11 Apr 2023, 11:54

                @Ian I was not suggesting that it is a non-issue, only that the 'work around' is actually the main behavior. It is only that this other option is more visible.

                But yes, the restarting is a bug which should be reported on the proper repository if it hasn't already been done.

                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                Happily running Ubuntu Touch
                Google Pixel 3a (20.04 DEV)
                JingPad (24.04 preview)
                Meizu Pro 5 (16.04 DEV)

                1 Reply Last reply Reply Quote 0
                • R Offline
                  ringprince
                  last edited by 13 Apr 2023, 07:21

                  Hi all, just to confirm that I see the same behaviour (reboot instead of screenshot) on a Pinephone64. And indeed, pressing both volume buttons does also not take a screenshot for me.

                  B 1 Reply Last reply 15 Apr 2023, 06:52 Reply Quote 0
                  • B Offline
                    Bolly @ringprince
                    last edited by 15 Apr 2023, 06:52

                    @ringprince PinePhone cannot send both signals at the same time (volume up and volume down). For this reason alone, the option to take a screenshot by pressing the power button was added to ALL devices.

                    2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                    2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                    2020-Now : PinePhone Braveheart & CE UBports
                    2020-Now (Family/Daily use): Vollaphone Xenial
                    2022-Now (Family/Daily use): Vollaphone 22 Focal

                    1 Reply Last reply Reply Quote 0
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