Why don't use WhatsApp for customer service?
-
We could use what's app for customer service whit bot and maybe multiuser. How do you see that!
Llenemos El Mundo de Ubuntu. Enviado desde Redmi 8.
-
@jb-gbaeza There are a few issues with your suggestion.
a) There is no customer service as this project (lead by a foundation, not a company) doesn't sell any product other than perhaps some merch.
b) WhatsApp doesn't properly nor natively run on UT. There is already Telegram, this forum or e.g. even Mastodon where people can get in touch with the community to try to ask for help or share their ideas, exactly the way you do. So I think there is no reason to change that in any way. -
@jb-gbaeza
Because users don't come to UT escaping from Google / Apple to be forced using a meta/Facebook tool.
