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    Video Camera not working properly

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      • SalahS Offline
        Salah
        last edited by

        Dear Friends,

        Actually am facing the same problem with my Google Pixel 3a XL device with these issues:

        1- When turning camera app to video mode I can take the video everything runs smoothly, then a message pop up that camera app is frozen and have to restart the device to operate well.

        2- After restarting the device when opening camera app, it is black and nothing can do for both picture and video mode and gets flickering screen.

        3- when opening the media to play back the video it says the file is corrupted and can not play it.

        4- device's vibration disappear, I have to reboot it three times to operate well.

        SO camera apps works fine as long as you do not switch to video mode.

        Looking forward for the issue to be fixed in 24.04 OS.

        " Our Business, Is Life Itself,, "

        • Iphone X => Daily Use
        • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
        • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
        K V 2 Replies Last reply Reply Quote 0
        • K Offline
          kristatos @Salah
          last edited by

          @Salah You can try to delete the cache (~/.cache) and check if the camera is working again. For testing it's ok to just rename/move the cache-folder (mv ~/.cache ~/.cache_old). After that do a reboot and check.

          BQ Aquaris E4.5 (UT 16.04)
          Vollaphone (UT 20.04)

          SalahS 2 Replies Last reply Reply Quote 1
          • SalahS Offline
            Salah @kristatos
            last edited by

            @kristatos Thanks for the reply. Am not sure how to access and delete since UT is hard coded OS and not easy to access file system. :expressionless_face:

            " Our Business, Is Life Itself,, "

            • Iphone X => Daily Use
            • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
            • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
            arubislanderA K 2 Replies Last reply Reply Quote 0
            • arubislanderA Offline
              arubislander @Salah
              last edited by

              @Salah you can access anything in your home folder (- or $HOME). UT does not restrict that.

              πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
              Happily running Ubuntu Touch
              Google Pixel 3a (20.04 DEV)
              JingPad (24.04 preview)
              Meizu Pro 5 (16.04 DEV)

              1 Reply Last reply Reply Quote 1
              • K Offline
                kristatos @Salah
                last edited by

                @Salah I don't understand what you mean with hardcoded? Open the terminal app and enter the mentioned command.

                BQ Aquaris E4.5 (UT 16.04)
                Vollaphone (UT 20.04)

                KenedaK 1 Reply Last reply Reply Quote 1
                • KenedaK Offline
                  Keneda @kristatos
                  last edited by

                  @kristatos
                  I think he talks about read only system files.

                  2015-2023 : Meizu MX4 ☠️⚰️✝️
                  2023-2024 : Nexus 5 ☠️⚰️✝️
                  2024-***** : FPOS Fairphone 5 waiting UT for freedom πŸ˜‰
                  πŸ‡²πŸ‡«πŸ‡¬πŸ‡§

                  1 Reply Last reply Reply Quote 1
                  • V Offline
                    vince.vs @Salah
                    last edited by

                    @Salah
                    Happy New Year!
                    I'm taking the liberty of joining the conversation for the same problem because I had edited a post on OP5T, not having received a reply.
                    Here's what I wrote in that post:

                    Hello,
                    the camera's video playback is no longer possible, even after rebooting.
                    When I want to see a recording made from the camera or a downloaded video, the moment I start viewing, a black screen appears, and nothing else.
                    I've noticed this for about 1 week.
                    To all the many OP5T users out there, have you noticed this problem?

                    SalahS 1 Reply Last reply Reply Quote 1
                    • SalahS Offline
                      Salah @vince.vs
                      last edited by

                      @vince-vs My conversation is your conversation help you self dude.

                      Thumbs Up...

                      " Our Business, Is Life Itself,, "

                      • Iphone X => Daily Use
                      • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                      • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                      1 Reply Last reply Reply Quote 0
                      • SalahS Offline
                        Salah @kristatos
                        last edited by

                        @kristatos I have followed your instruction. Went to Home Folder, opened terminal there and inserted the command mv ~/.cache ~/.cache_old, then rebooted the device and checked the camera. It is working properly.

                        But what I have noticed that device's vibrations lost, it was working before removing the cache. So I have rebooted the device 4 times till the vibration worked.. Very Strange...

                        Thanks for the Tip.

                        " Our Business, Is Life Itself,, "

                        • Iphone X => Daily Use
                        • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                        • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                        K 1 Reply Last reply Reply Quote 0
                        • K Offline
                          kristatos @Salah
                          last edited by

                          @Salah Nice to hear that your camera is working again. But I don't think, that rebooting the device 4 times helped to reactivate the vibrations. Have the vibrations worked before deleting the cache? Have the settings (there are several) in the settings-app related to vibrations been enabled?

                          BQ Aquaris E4.5 (UT 16.04)
                          Vollaphone (UT 20.04)

                          SalahS 1 Reply Last reply Reply Quote 0
                          • SalahS Offline
                            Salah @kristatos
                            last edited by

                            @kristatos Yes it was working perfectly before deleting the cache. I have witnessed this issued also when installing Pesbuk and other applications, the vibration disappears and will come back after several reboots and test it before jumping to another reboot.

                            So yes it disappears after the reboot, got it back after four times.

                            " Our Business, Is Life Itself,, "

                            • Iphone X => Daily Use
                            • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                            • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                            K 1 Reply Last reply Reply Quote 0
                            • K Offline
                              kristatos @Salah
                              last edited by

                              @Salah Then it seems for me that it's not related to the cache.

                              BQ Aquaris E4.5 (UT 16.04)
                              Vollaphone (UT 20.04)

                              SalahS 1 Reply Last reply Reply Quote 1
                              • SalahS Offline
                                Salah @kristatos
                                last edited by

                                @kristatos It might not be related, but it is this issue is a bit irritating to me, like the device is playing with me and enjoy annoying me :face_with_tears_of_joy:

                                " Our Business, Is Life Itself,, "

                                • Iphone X => Daily Use
                                • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                                • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                                AppLeeA 1 Reply Last reply Reply Quote 0
                                • AppLeeA Offline
                                  AppLee @Salah
                                  last edited by

                                  @Salah It could be a hardware issue.

                                  SalahS 1 Reply Last reply Reply Quote 0
                                  • SalahS Offline
                                    Salah @AppLee
                                    last edited by

                                    @AppLee I have tried it several times, it is recording, either front or back cameras, but when swiping from left to right to open the media it shows black and not able to open the media.

                                    As I said, after several reboots and cache cleared, it worked. So am not touch the camera till upgrading to 24.04, maybe bugs are fixed.

                                    Thanks for the reply.

                                    " Our Business, Is Life Itself,, "

                                    • Iphone X => Daily Use
                                    • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                                    • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                                    1 Reply Last reply Reply Quote 0
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