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    MSM Download tool cannot find OnePlus Nord N10

    Scheduled Pinned Locked Moved Oneplus Nord N10
    19 Posts 5 Posters 5.0k Views 1 Watching
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      • MrT10001M Offline
        MrT10001 @davids
        last edited by

        @davids Install the Qualcomm driver and service what happens when you connect the device. I am not on my PC, but download one from somewhere with the usual precautions and all seems fine.

        Xiaomi Redmi Note 7.... And more...
        I have too many devices...

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          davids @MrT10001
          last edited by

          @MrT10001 It was issue that windows picked wrong driver even I installed oneplus original driver. I got it work in windows test mode. I'm not sure why it not changed, maybe reason was my internet connection because it was not worked good.

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          • F Offline
            frifo
            last edited by frifo

            Sorry, that it took some days to answer.

            In the Device Manager are no COM ports listed.
            Only USB:

            USB-Controller
            -Intel(R) USB 3.10 eXtensible_hostcontroller-1.10 (Microsoft)
            -USB-Root-Hub (USB 3.0)
            -USB-Verbundgerät
            USB-Geräte
            -Camera DFU Device

            F 1 Reply Last reply Reply Quote 0
            • F Offline
              frifo @frifo
              last edited by

              I use Windows 11 Pro.
              In the Device Manager the phone is shown as QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on.

              I plugged in the phone to windows 11 pro (phone was on) and Explorer showed the following files

              CD-Drive (D:) OnePlus Drivers\OnePlus_USB_Drivers_Setup.exe
              CD-Drive (D:) OnePlus Drivers\OnePlus_setup.exe
              CD-Drive (D:) OnePlus Drivers\adb_config_Linux_OSX.sh
              CD-Drive (D:) OnePlus Drivers\AndroidFileTransfer.dmg
              CD-Drive (D:) OnePlus Drivers\autorun.inf

              I copied the files to the PC, started Windows 11 Pro in Safe mode and executed booth exe-files.
              After that I started Windows again in normal mode.
              In the Device Manager the phone is still QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on and plugged in.

              Startin in EDL Mode still doesn't work.

              H 1 Reply Last reply Reply Quote 0
              • H Offline
                HarryBass @frifo
                last edited by

                @frifo Can you confirm to have installed the correct Qualcomm-drivers in advance before proceeding? As mentioned in another post: As BULK is shown in device manager it should be a sign for a missing or wrong driver installed.

                1 Reply Last reply Reply Quote 0
                • W Offline
                  wally
                  last edited by

                  I remember once having to use Windows Test Mode, as @davids mentioned, when I was having trouble with Oneplus drivers. I can't remember now if it was with OP5T or with OPN10.
                  But what I remember is that I couldn't get it to recognize my device properly, and then when I used Test Mode it worked.
                  Could be worth a try?

                  @frifo Please note that Test Mode is different than Safe Mode. I'd never used it before. A web search should yield instructions.
                  Good luck!

                  Languages: 🇬🇧 🇨🇦 🇫🇷

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                  • F Offline
                    frifo
                    last edited by

                    Now I tried as follows:

                    Bios: Secure Boot [Disabled]
                    PC new start
                    right mouse click: Start menu - „Terminal (Administrator)“.
                    bcdedit /set testsigning on
                    PC new start
                    OnePlus_setup.exe install
                    OnePlus_USB_Drivers_Setup.exe install
                    right mouse click: Start menu - „Terminal (Administrator)“.
                    bcdedit /set testsigning off
                    PC new start
                    Start MsmDownloadTool V4.0 as Administrator - Klick Start - Other - Next - Start
                    Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
                    *** Nothing happens ***
                    Bios: Secure Boot [Enabled]

                    The files I used I had downloaded from my switched on OnePlus Nord N10 5G phone via USB-cable, becaus I could not find USB-Drivers on the OnePlus homepage.

                    MrT10001M 1 Reply Last reply Reply Quote 0
                    • MrT10001M Offline
                      MrT10001 @frifo
                      last edited by

                      @frifo Check here.

                      Xiaomi Redmi Note 7.... And more...
                      I have too many devices...

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        frifo
                        last edited by

                        From URL https://community.oneplus.com/thread/1541327 I downloaded Qualcomm_Drivers_Setup.exe from URL https://drive.google.com/file/d/1zKPFtcc2X_Nf70mcvn9TBu60bHl6Q3cP/view
                        and installed on Windows 11 Pro.
                        Options:
                        o WWAN-DHCP is not used to getIPAddress
                        o ETHERNET-DHCP is used to getIPAddress (choice)
                        Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
                        *** Nothing happens ***

                        According to https://community.oneplus.com/thread/1541327
                        Method to get into EDL-mode
                        (Unlock the developer options by tapping the build number 7 times rapidly in About Phone/About Device.)
                        (Open the Developer options and enable USB debugging.)
                        Connect phone to PC and type on Windows 11 Pro:
                        cmd [Enter]
                        adb devices [enter]
                        A pop-up appears up on my phone: USB-Debugging -> "always allow"
                        adb reboot edl [enter)
                        screen ist black
                        Device-Manager: COM & LPT: Qualkomm HS-USB QDLoader 9008 (COM3)
                        MsmDownloadTool Start was still acitvated and MSMDownloadTool automatically worked for 6 seconds, now showing:
                        COM: COM3
                        Status of Connection: N/A
                        Status of Communication: Multi-immage identify by target sw id is disabled
                        Progress of Download: (green bar)
                        Time: 6 s
                        Status of Last Communication: Device not match image (20886)

                        phone first start only with Vol.UP+Vol.Down+Start -> choose Start -> Start-Button
                        *** Still Android Version Oxygen OS 11..4.BEB86AA

                        Does "Device not match image" mean, that the MsmDownloadTool-Version is not matching to the OnePlus Nord N10 5G?
                        I had downloaded https://onepluscommunityserver.com/list/Unbrick_Tools/OnePlus_Nord_N100/EU_BE83BA/Q/OnePlus_Nord_N100_EU_OxygenOS_10.5.2.zip from https://devices.ubuntu-touch.io/device/billie2/

                        W 1 Reply Last reply Reply Quote 1
                        • W Offline
                          wally @frifo
                          last edited by

                          @frifo The Nord N100 is indeed a different phone from the Nord N10 5G. Their naming is confusing for sure.

                          The UT Devices page for N10 has recommended firmware. There's a choice of EU or Global firmware, ending in 10.5.7

                          Languages: 🇬🇧 🇨🇦 🇫🇷

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                          • F Offline
                            frifo
                            last edited by

                            Now I have downloaded Global firmware instead of EU firmware and it was ... sucessful 🙂
                            Downgrade was also successful.

                            Starting phone
                            Connecting to the PC via USB
                            Starting MsmDownloadTool
                            Windows11 Pro:
                            cmd [enter]
                            adb devices [enter]
                            adb reboot edl [enter]
                            phone screen is black
                            MsmDownloadTool: Connected. Clicking Start, then downgrading successful.
                            Thanks for you support 🙂

                            (I have bought the phone in the EU, but had to use the global firmware)

                            W 1 Reply Last reply Reply Quote 1
                            • W Offline
                              wally @frifo
                              last edited by

                              @frifo Congratulationss! Satisfying to hear that it finally worked. Enjoy Ubuntu Touch!

                              Languages: 🇬🇧 🇨🇦 🇫🇷

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