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    Open Store fails to open

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      This topic was forked from App: PodCat (a fork of Podbird) CiberSheep
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      • G Online
        gpatel-fr @messayisto
        last edited by gpatel-fr

        @messayisto said in App: PodCat (a fork of Podbird):

        the openstore app itsself opens with an endless spinning wheel

        I'd think that this has nothing to do with a particular app then.
        For me, this happens quite often when my network connection is bad (as in 'mostly useless', less than 1Mbit/s). Could you check this point with a speed test from the browser ?
        It would be great if the store app itself would point at a network problem in this case.

        CiberSheepC messayistoM 2 Replies Last reply Reply Quote 0
        • CiberSheepC Offline
          CiberSheep @gpatel-fr
          last edited by

          Maybe related to:
          https://gitlab.com/theopenstore/openstore/-/issues/24

          Another planet, another time, another universe!

          messayistoM 1 Reply Last reply Reply Quote 0
          • MrT10001M Online
            MrT10001
            last edited by

            Check your date and time for your timezone is correct.

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

            messayistoM 1 Reply Last reply Reply Quote 0
            • messayistoM Offline
              messayisto @MrT10001
              last edited by messayisto

              @MrT10001 Timezone is correct.

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              • messayistoM Offline
                messayisto @gpatel-fr
                last edited by messayisto

                @gpatel-fr Internet is quick, did not check it by test, but all other apps are quick( morph, dekko, teleports etc)

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                • messayistoM Offline
                  messayisto @CiberSheep
                  last edited by

                  @CiberSheep didn't gito flightmode before. Even made that restart.

                  messayistoM 1 Reply Last reply Reply Quote 0
                  • messayistoM Offline
                    messayisto @messayisto
                    last edited by

                    oh.I just see, that I cannot reach open-store.io by morph neither, so it must be a problem with the site, not with the app.

                    CiberSheepC 1 Reply Last reply Reply Quote 0
                    • CiberSheepC CiberSheep moved this topic from App Development
                    • CiberSheepC Offline
                      CiberSheep @messayisto
                      last edited by

                      @messayisto I'm experiencing some delays as well, but site is available.

                      Another planet, another time, another universe!

                      messayistoM 2 Replies Last reply Reply Quote 0
                      • messayistoM Offline
                        messayisto @CiberSheep
                        last edited by messayisto

                        @CiberSheep On my laptop it has indeed only a delay... but on morph it doesn't appear at all. And the app looks like this for minutes.photo_2025-11-26_19-08-38.jpg

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                        • messayistoM Offline
                          messayisto @CiberSheep
                          last edited by

                          @CiberSheep Thanks for moving the topic btw!

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                          • G Online
                            gpatel-fr @messayisto
                            last edited by

                            @messayisto said in Open Store fails to open:

                            On my laptop it has indeed only a delay... but on morph it doesn't appear at all

                            Err, sorry if I assume wrongly about your general knowledge of Internet, but is there a common path between the 2 devices ? Usually a laptop will be connected through a cable or fiber modem, while a phone is connected by a cellular link. That's 2 very different network paths, usually the cabled one being a lot more reliable than a radio link (there are exceptions of course)

                            Unless your laptop and the phone are both using wifi from your Internet box, that's the only case where you can directly consider that there is a direct comparison between the 2 devices. If you don't use this setup, you could try it to get a better idea of the problem.

                            messayistoM 1 Reply Last reply Reply Quote 0
                            • messayistoM Offline
                              messayisto @gpatel-fr
                              last edited by

                              @gpatel-fr Whn I set both devices on wifi from my Internetbox, the issue was gone for one time, but the next time it was there again. So a little bit spooky and totally inconsistent and far beyond my skills.

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                              • G Online
                                gpatel-fr @messayisto
                                last edited by

                                @messayisto

                                It's not easy to try to debug an intermittent problem.
                                Can you ensure that you are indeed using the wifi network by visiting a site giving the ip address (my first research result gives me https://whatismyipaddress.com/)
                                Verify the internet speed (for example fast.com or speed.cloudflare.com)

                                messayistoM 1 Reply Last reply Reply Quote 0
                                • messayistoM Offline
                                  messayisto @gpatel-fr
                                  last edited by

                                  @gpatel-fr Thanks for your hints! Actually when I'm on my home wifi I have IPv6 adresses on both devices, and either website of open-store and the app are available. This is reproducible.
                                  When the phone is connected via cellular link, its only IPv4, and the issue occurs again.
                                  So my question is answered, thank you again.

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                                  • G Online
                                    gpatel-fr @messayisto
                                    last edited by

                                    @messayisto

                                    my phone has an IPv4 address and can access the store just fine - if the store was not compatible with IPv4 they would have heard of it as open-store.io does not even have an IPv6 address.

                                    Maybe it's a problem with your phone provider, configuration of a CGN or network routing, the full path to the destination will usually not be controlled by them, these problems can't be checked locally. If you can't connect at all with a browser, maybe they'd be interested enough to investigate; use Firefox since Morph will not be known to them.

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