Can't use cellular data because of invalid IMEI

AyaTachibana · 29 May 2018, 06:17

@lakota said in Can't use cellular data because of invalid IMEI:

@ayatachibana Try the welcome and install group at https://t.me/WelcomePlus They may have more info for you.
Just to clarify, you had imei on Android and you have no Imei after reinstalling original Ubuntu Touch then UBports Ubuntu Touch.
As an aside sometimes switching to the dev channel in update settings, and installing the update brings back mobile data, as does switching areoplane mode on and off. But maybe not if theres no imei. Can you make normal calls ?
P.S.
Have re- read original post and it seems to say
1, you can recover the imei from Android but not UBports at present.
2, You may well have to get in touch with BQ for them to help you out.
I don't suppose you have any of the original packaging hidden away do you : ) If not it looks like reflash android, sort out imei. Then reflash Ubuntu Touch followed by UBports Ubuntu Touch. I hope I'm wrong and good luck.

Hello, and thank you for the answer.
To answer your questions:

I tried changing to the developer channel and turning on and off the airplane mode, no success
I can't make any calls, Ubuntu says that my my cellular data (in the notifications) is refused or denied, something like that
I still have all the original boxes and papers, so I still know my IMEI, and I can add it while Android instead installed
I will try the procedures that you said when I got some time. I will return with the results

Also, thank you for the link of the telegram group. I also asked my question there.

Lakotaubp · 29 May 2018, 06:37

@ayatachibana Good at least you have the info. If you can't get help in the telegram group and have to go back to Android first read this
http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
Its not UBports at all but may help in the reflash to Ubuntu touch as that seems to be where the imei is vanishing and seems to be something in SP Flash Tool settings. Lets hope the welcome install group can help.
Also theres no need to copy the whole of the post your replying to into your post, maybe just a line if your refering to something specific, and those three little verticle dots at the bottom of the post allow you to edit the post etc when pressed.

AyaTachibana · 29 May 2018, 11:23

@lakota said in Can't use cellular data because of invalid IMEI:

http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
Its not UBports at all but may help in the reflash to Ubuntu touch as that seems to be where the imei is vanishing and seems to be something in SP Flash Tool settings. Lets hope the welcome install group can help.

I actually tried those instructions already. Before finding UBports I was following that tutorial. But in which part there''s the IMEI problem? I didn't see it there.

chrisewcs · 29 May 2018, 11:41

Hello Aya,

first my English is very bad

Had the same problem with my BQ E5.

Install UBports

Use this Windows program (runs under Wine)

https://forum.xda-developers.com/attachment.php?attachmentid=3388525&d=1435877944

to create your IMEI files.

Type IMEI1 & IMEI2
Click On MP0B_001 it will generate the MP0B_001 file
Copy that MP0B_001 file in SD Card /Downloads

Then runn

adb shell

cd Downloads

cp MP09_001 /android/data/nvram/md/NVRAM/NVD_IMEI/

REBOOT

that worked for me

Chris

AyaTachibana · 29 May 2018, 12:00

@chrisewcs said in Can't use cellular data because of invalid IMEI:

Then runn

adb shell

cd Downloads

cp MP09_001 /android/data/nvram/md/NVRAM/NVD_IMEI/

REBOOT

Hello Chris, and thank you for the help.

I created the file that you said, but when I try to copy into /android/data/nvram/md/NVRAM/NVD_IMEI/, it says permission denied, how can I fix that?

EDIT: ok, I got it working now. It works! Thank you for the help Chris!

Lakotaubp · 29 May 2018, 12:35

@ayatachibana OK it seems your all sorted so well done. As for the deleting imei if you look back through the first post you linked to @gnu-mobile mentions how it can happen when using SP Flash Tool by overwritting/formatting all partions rather than just upgrading the OS.

flohack · 29 May 2018, 14:25

maybe a case for @WLBI

Marathon2422 · 29 May 2018, 19:02

@lakota we need a flash tool,with that function disabled
There's a mission for someone.
Hint hint

Lakotaubp · 30 May 2018, 05:23

@marathon2422 It would certainly be safer for everyone ; )

(Avoids any response to heavy hinting due to total lack of programming/dev skills)

WLBI · 30 May 2018, 05:25

@flohack said in Can't use cellular data because of invalid IMEI:

maybe a case for @WLBI

A cese for me?
Well, in my BQ M10 Tab, the IMEI was also gone and I need to enter the WiFI password after reboot, when I want to connect again to the same WIFI.
The problem was, the NVRAM was broken. I contact BQ and I can send my old device to them. They replaced it with a new one. It was was warranty case after 1 1/2 years.

Edit: The IMEI was not gone, it was:: 0123456789ABCDEF

Marathon2422 · 30 May 2018, 13:14

@wlbi I sent my m10fhd,back to BQ,it was returned undelivered 3 months later,it just sat in a mail facility,and was sent back eventual,so I still have the NVRAM problem
Kinda reluctant to send it again

AlainW94 · 13 Jan 2019, 19:05

@chrisewcs hi! thanks for your help, I tried this, the complete path was not existing so created it and copied the file inside but I still mess the IMEI.

any other idea ?

thanks