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    Upgrade failed and can't reboot to fastboot on FP4

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      • E Offline
        Emmelyne
        last edited by

        Hello,
        I'm running Ubuntu Touch 24.04-1.1 on Fairephone 4.
        I've tried to install the upgrade proposed via the system upgrade manager but it seems to failed and I has the fastboot screen prompted and choose the first line to reboot the system.
        But I'm now stuck into the Fairphone Logo when I wan't to reboot.
        I've tried using the installer from my PC, but I can't access the fastboot mode (neither with the volum up+power or the volum down+power combinaison)
        So I'm a bit desperate as it's my only smartphone, that I use everyday, inclunding for work...
        Any ideas ?
        Thank you!

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        • G Offline
          gpatel-fr @Emmelyne
          last edited by

          @Emmelyne

          can you see the phone using
          adb devices

          if yes can you try

          adb reboot bootloader

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            gpatel-fr @gpatel-fr
            last edited by gpatel-fr

            After a night of err, thought, I'd add that it could be interesting to use 'adb shell' to see if it's possible to take a look at the system journal or 'adb pull' to get at the system journals (under /var/log/journal) for further debugging.
            It nothing is possible, a way forward could be to flash Android and from there reflash 24.04-1.1.

            Edit: I just remembered that there was a post from @fredldotme talking about a kernel security update for the FP4, if this has been backported to the stable version, it could explain that the upgrade for FP4 could carry a higher risk.

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            • E Offline
              Emmelyne
              last edited by

              Thank all for your answers!
              I eventually managed to reboot on fastboot connecting the turned off device in usb and pressing volum down key.
              I then run the installer and I've got my FP4 with Ubunt touch back!

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              • E Offline
                Emmelyne @gpatel-fr
                last edited by

                @gpatel-fr Ok I'll wait a little bit more time before the upgrade though...
                Thanks!

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                • E Emmelyne has marked this topic as solved
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