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    How to contact support?

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    • S Offline
      scintilla
      last edited by

      Hello, I had problem with donation, and send an email to donations@ubports.com, but didn't receive response in nearly a month now. This is kind of time sensitive, since I wanted to make a reocurring donation (monthly). I used mollie, was redirected to their site everything completed succesfully, but when I was redirected back to https://ubports.com/payment/mollie/return?ref=tx-xxxxxxxxxxxxxx (real number replaced with x) an error was displayed:

      "Internal Server Error

      The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."

      I retried opening that link after some time, but still nothing changed.

      Please help.

      KenedaK 1 Reply Last reply Reply Quote 0
      • KenedaK Offline
        Keneda @scintilla
        last edited by

        @Lakotaubp ?

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5
        🇲🇫🇬🇧

        LakotaubpL 1 Reply Last reply Reply Quote 1
        • LakotaubpL Offline
          Lakotaubp @Keneda
          last edited by

          @Keneda There might be a plugin issue but I stress might as I cannot see any reports of other issues. Will find out who looks after mollie payments and let you know.
          Might be worth another try.

          1 Reply Last reply Reply Quote 1

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