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    Poor sound quality in phonecalls

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      • K Online
        Kjetil
        last edited by Kjetil

        I have used Ubtouch for several years, but I have a reoccuring problem that keeps coming back: Sometimes people complain in phonecalls that they have difficulties to understand. The sound quality becomes choppy or at least far away from 'crystal clear'. I can hear them well. It can start after a minute or two, or it could come anytime. I'm not on the move, but sitting in the same spot during the entire call. Rebooting the phone sometimes helps. In the past I have thought it could be because of second hand or old phones, but now I have a Fairphone 4 with a fresh install. Where should I start troubleshooting?

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        • C Offline
          Charly @Kjetil
          last edited by

          @Kjetil

          Hello,
          I also have the feeling that the call quality is not good. What you say would explain that.

          I have a fairly modern mobile phone, a Volla X23.

          I've been testing VoLTE for a while now. As expected, the voice quality is better. Unfortunately, Volte uses a lot of battery.

          Greetings
          Charly

          Greetings
          Charly

          UT 24.04 on Volla X23

          lduboeufL 1 Reply Last reply Reply Quote 0
          • lduboeufL Offline
            lduboeuf @Charly
            last edited by

            @Charly said in Poor sound quality in phonecalls:

            @Kjetil

            Hello,
            I also have the feeling that the call quality is not good. What you say would explain that.

            I have a fairly modern mobile phone, a Volla X23.

            I've been testing VoLTE for a while now. As expected, the voice quality is better. Unfortunately, Volte uses a lot of battery.

            Weird i've heard the contrary ( at least when idle but can't remember the device )

            Greetings
            Charly

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            • C Offline
              Charly @lduboeuf
              last edited by

              @lduboeuf said in Poor sound quality in phonecalls:

              I've been testing VoLTE for a while now. As expected, the voice quality is better. Unfortunately, Volte uses a lot of battery.

              I'm unsure about the power consumption, but the battery life seems to have become shorter over the past few days. I suspected that this was due to the VoLTE usage.

              Greetings Charly

              Greetings
              Charly

              UT 24.04 on Volla X23

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