Can't update to 24.04-1.3

[hlbkv]

I'm trying to update to UT 24.04-1.3, but the updater only reboots to recovery where I can only do the usual 'Factory Reset' or other advanced options, and nothing is installed.

Am I supposed to do a factory reset to trigger the update or am I missing something?

PS: the device is the Lenovo M10 tablet.

[gpatel-fr]

@hlbkv

You could try the installer (leave the option to delete user data to its default value, unchecked).

[hlbkv]

@gpatel-fr

The installer doesn't seem to detect the device, and explicitly states one should have Android 11 installed (when manually selecting the device). Would it be sensible to proceed? I don't want to brick the device.

[gpatel-fr]

@hlbkv said:

@gpatel-fr

The installer doesn't seem to detect the device

this happens to me when trying to reinstall my Fairphone 5 that works correctly both before reinstalling and after, so it's more a shortcoming of the installer than a blocker.

@hlbkv said:

states one should have Android 11 installed

here it's more mixed unfortunately.

If you had already installed 24.04-1.2 and it worked correctly (as far as the device page for this device states it) I think that you can proceed nonetheless since all that the previous Android version is leave the correct device drivers in the Android partitions, so if it worked before it should work after.
A caveat is that a hardware problem could have developed on your device in this case there is not much that software can do. After all, so far you are the only person having such trouble with updating to 1.3 from 1.2.

If not, it would be wise to give more details on the previous situation before going further.