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Telegram App

Scheduled Pinned Locked Moved Support
14 Posts 5 Posters 1.7k Views 2 Watching
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    • L Offline
      Lakotaubp @markalexa
      last edited by 12 Sept 2018, 19:25

      @markalexa sometimes being logged in on another device or pc/laptop first helps get round this.

      M 1 Reply Last reply 12 Sept 2018, 21:32 Reply Quote 0
      • M Offline
        markalexa @Lakotaubp
        last edited by 12 Sept 2018, 21:32

        @lakotaubp I logged in into Desktop app without a problem but then I tried the app on Ubuntu Touch and it just keeps looping over and over.

        L 1 Reply Last reply 13 Sept 2018, 04:41 Reply Quote 0
        • M Offline
          markalexa @advocatux
          last edited by 12 Sept 2018, 21:35

          @advocatux It's my first attempt to use the app. I like the app 'coz it's built around privacy. I don't trust anything that has anything to do with Facebook.

          1 Reply Last reply Reply Quote 0
          • L Offline
            Lakotaubp @markalexa
            last edited by 13 Sept 2018, 04:41

            @markalexa You could try clearing the app cache etc. with UT TweakTool and trying again. Sometimes just trying again and again does work. Just in-case I've added the link below on UT Tweaktool to get you started.
            https://ubports.com/blog/ubports-blog-1/post/ut-tweak-tool-109

            1 Reply Last reply Reply Quote 1
            • M Offline
              markalexa
              last edited by 13 Sept 2018, 06:13

              @lakotaubp Clearing up cache worked ! Didn't realise it was so important for the app to function properly. Great ! Now I can use it with my gf. Thanks a ton, mate !

              L 1 Reply Last reply 13 Sept 2018, 06:49 Reply Quote 0
              • L Offline
                Lakotaubp @markalexa
                last edited by 13 Sept 2018, 06:49

                @markalexa Glad your sorted : )

                1 Reply Last reply Reply Quote 0
                • R Offline
                  RickiGonzalez
                  last edited by 16 Sept 2018, 00:54

                  Hi,
                  I have the same problem. Using 16.04 on BQ Aquaris 4.5. The app stopped working after upgrading to 16.04. I deleted the cache but it does not help. I terminated all other sessions via the Telegram Desktop app, too. Any suggestions appreciated πŸ™‚ Thank you

                  Ricki

                  L F 2 Replies Last reply 16 Sept 2018, 06:19 Reply Quote 0
                  • L Offline
                    Lakotaubp @RickiGonzalez
                    last edited by 16 Sept 2018, 06:19

                    @rickigonzalez try deleting the app and reinstalling from open store. How did you upgrade to 16.04 was it with the installer? Did you choose wipe option ?

                    R 1 Reply Last reply 16 Sept 2018, 14:33 Reply Quote 0
                    • R Offline
                      RickiGonzalez @Lakotaubp
                      last edited by 16 Sept 2018, 14:33

                      @lakotaubp Hello! Yes I installed it via installer with wipe option on. Reinstalling the app had no effect. Went already back to 15.04 because it's my everyday phone and it needs to be stable

                      L 1 Reply Last reply 16 Sept 2018, 15:02 Reply Quote 0
                      • L Offline
                        Lakotaubp @RickiGonzalez
                        last edited by Lakotaubp 16 Sept 2018, 15:02

                        @rickigonzalez OK next time you move( which I would strongly advise as 15.04 is coming to an end and will not get updates) don't use the wipe option. That should keep everything you need and just update the apps. Also don't change anything in your working Telegram on the phone or desktop. See how you go any issues just pop back. Telegram can be tricky you could try tomorrow and login without issue.

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          flohack @RickiGonzalez
                          last edited by 17 Sept 2018, 07:34

                          @rickigonzalez The 15.04 version of Telegram will not work on 16.04 - you definitely should see an upgrade. Did you run the upgrade wizard correctly after 16.04 booted for the first time?

                          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                          1 Reply Last reply Reply Quote 2
                          • F Offline
                            flohack
                            last edited by 23 Sept 2018, 19:25

                            I made a test build here: https://github.com/ubports/telegram-app/releases/tag/v2.5.5 - Can you please try with this one?

                            My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                            1 Reply Last reply Reply Quote 1
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