Nexus 7 (flo) keeps coming out of standby unprompted

A Former User · 13 Feb 2019, 16:11

I've just installed ubuntu touch on a Nexus 7 bought on ebay. All went fairly smoothly with the installer but I've noticed a strange little problem that I could use some help with, if possible.

With the device in standby, screen black, it will occasionally light up with the log in screen and after about 7 seconds return to standby again. This happens with the device just sat there, undisturbed, and seems to happen about every six minutes or so; sometimes it does it twice in short succession.

Does anyone have any idea what might be causing this or where I should look to find the root of the problem?

Lakotaubp · 13 Feb 2019, 16:20

@ziggutas I haven't noticed that myself but will update it and leave it on and check. Will let you know.

A Former User · 13 Feb 2019, 16:56

@Lakotaubp Thanks. You seem always to be there!!!

I'm going to try turning it right off for a while. Probably won't change anything but you never know...

trainailleur · 13 Feb 2019, 17:06

I've observed this on OnePlus One, running OTA-7. Happens on the device I left stock as well as the one on which I encrypted home. Believe it may have happened on OTA-6 as well, but I can't recall for sure, and I don't recall if I saw it on earlier releases or not. Have not yet observed it on Nexus 5, but I've not been keeping close tabs on it.

Lakotaubp · 13 Feb 2019, 18:30

@ziggutas Yes mine does it to. Did wonder if it was something to do with notifications but no appears random.

A Former User · 13 Feb 2019, 18:59

@Lakotaubp Ah, sorry about that. Restarted mine and it's still doing it. Guess that means it may be a bug?

I'm just a user, not very technical, but if it needs a bug report filing I will give it a go. It may take some time as I'll need to research the how to's, but should be ok.

Anyway, the problem is only a minor annoyance, nothing serious.

Lakotaubp · 13 Feb 2019, 20:28

@ziggutas This is the info on bug reporting have a read come back if you have any issues https://docs.ubports.com/en/latest/contribute/bugreporting.html

arubislander · 13 Feb 2019, 22:05

@ziggutas said in Nexus 7 (flo) keeps coming out of standby unprompted:

[it] seems to happen about every six minutes or so

That frequency would seem to indicate it is something running in the background at that interval. Do you by any chance have Dekko installed?

A Former User · 13 Feb 2019, 22:25

@Lakotaubp Thanks for the info, I'll have a look.

A Former User · 13 Feb 2019, 22:31

@arubislander Yes I have installed Dekko 2 but I habitually close all apps before going into standby. Would it be worth uninstalling Dekko (tomorrow) and seeing if the problem persists?

arubislander · 13 Feb 2019, 22:45

@ziggutas said in Nexus 7 (flo) keeps coming out of standby unprompted:

@arubislander Yes I have installed Dekko 2 but I habitually close all apps before going into standby. Would it be worth uninstalling Dekko (tomorrow) and seeing if the problem persists?

No need for such drastic measures. What you could do though is open the Terminal app and after typing

$ stop ubuntu-push-client

That should stop Dekko from checking for notifications until you reboot the device.

Alternatively, you could disable all notifications for the Dekko app in the System Settings and see if that helps.

UniSuperBox · 14 Feb 2019, 01:40

This bug is already reported: https://github.com/ubports/ubuntu-touch/issues/291

There is another report linking it to the sync of the contacts and calendar, but I'm not able to find that one right now...

arubislander · 14 Feb 2019, 06:09

@UniSuperBox It would seem links are not working on the forum since the maintenance round...

Lakotaubp · 14 Feb 2019, 06:11

@arubislander Which links ? The git hub one above works for me . Unless I've miss understood.

A Former User · 14 Feb 2019, 11:45

@arubislander said in Nexus 7 (flo) keeps coming out of standby unprompted:

@ziggutas said in Nexus 7 (flo) keeps coming out of standby unprompted:

@arubislander Yes I have installed Dekko 2 but I habitually close all apps before going into standby. Would it be worth uninstalling Dekko (tomorrow) and seeing if the problem persists?

No need for such drastic measures. What you could do though is open the Terminal app and after typing
$ stop ubuntu-push-client
That should stop Dekko from checking for notifications until you reboot the device.

Alternatively, you could disable all notifications for the Dekko app in the System Settings and see if that helps.

I tried both of those measures one at a time but no difference; tablet still wakes up intermittently.

@UniSuperBox said in Nexus 7 (flo) keeps coming out of standby unprompted:

This bug is already reported: https://github.com/ubports/ubuntu-touch/issues/291

There is another report linking it to the sync of the contacts and calendar, but I'm not able to find that one right now...

The bug report indicated that turning off wifi would stop this behaviour and it does, which is useful. I tried turning off notifications for calendar for a while but that made no difference.

arubislander · 14 Feb 2019, 15:37

@Lakotaubp said in Nexus 7 (flo) keeps coming out of standby unprompted:

@arubislander Which links ? The git hub one above works for me . Unless I've miss understood.

O, then it must be an issue on my end then...

L-00205 · 17 Mar 2019, 01:42

This post is deleted!