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No more Telegram notifications

Scheduled Pinned Locked Moved App Development
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    • W Offline
      wgarcia
      last edited by 22 May 2017, 16:59

      As for two days ago, I'm not receiving any more Telegram notifications.
      It was working fine in my Bq E5 with the uBports image and the new Telegram app from the OpenStore.
      I tried erasing the cache directory and restarting, but nothing.
      I then erased the .config and .cache directory, uninstalled and reinstalled, registered again my phone, and still nothing.
      It is strange, it started suddenly as I said two days ago but it was working perfectly until then.

      M 1 Reply Last reply 26 May 2017, 08:51 Reply Quote 0
      • F Offline
        flohack
        last edited by 22 May 2017, 17:56

        More and more people see this issue it seems. Maybe already part of the notifications services is shutting down, we dont know. For the moment I can only say that it is not a problem of the App AFAIK.

        BR

        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

        W 1 Reply Last reply 22 May 2017, 18:12 Reply Quote 0
        • W Offline
          wgarcia @flohack
          last edited by 22 May 2017, 18:12

          @Flohack Yes, may be something is interrupted momentarily and then the device is not registered any more. Who knows...

          1 Reply Last reply Reply Quote 0
          • B Offline
            Bastos
            last edited by 23 May 2017, 07:11

            I observe, that I have to re login to ubuntu one randomly. It says sth like: "If you want to get notifications, login to..."
            So @Flohack maybe you are right, they start shutting down notification service.

            W 1 Reply Last reply 23 May 2017, 08:15 Reply Quote 0
            • W Offline
              wgarcia @Bastos
              last edited by 23 May 2017, 08:15

              @Bastos That was one of the things I tried, going out and logging in to Ubuntu Touch.

              1 Reply Last reply Reply Quote 0
              • M Offline
                MrHoliday @wgarcia
                last edited by 26 May 2017, 08:51

                @wgarcia
                I had the same issue.
                Log out and log back in to ubuntu one did not solve the issue however I manage to have notification working by registering (and activating) a new ubuntu one account.
                Hope this help, admittedly is more a band-aid solution since Canonical notification service is due to shut off very soon.

                W 1 Reply Last reply 26 May 2017, 12:16 Reply Quote 0
                • W Offline
                  wgarcia @MrHoliday
                  last edited by 26 May 2017, 12:16

                  @MrHoliday Creating a new Ubuntu One and registering again with that account, has not work out for me. Still no notifications.

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    flohack
                    last edited by 28 May 2017, 20:50

                    Dear All,

                    can you please try to follow the more cumbersome but promising way described here: https://github.com/yunit-io/telegram-app/issues/37

                    Basically involves to logout from Telegram on the phone and THEN delete Ubuntu One account. Maybe its the order of things, we dont know. Jus tin case someone wants to try...

                    BR

                    My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                    W 1 Reply Last reply 29 May 2017, 06:40 Reply Quote 0
                    • W Offline
                      wgarcia @flohack
                      last edited by wgarcia 29 May 2017, 06:40

                      @Flohack Looks like that without deleting the Ubuntu One account completely, that is not just logging out from the account at the phone, creating a new one and logging into it, without deleting the old one, it doesn't work. That's my case, I can't delete my Ubuntu One account and loose all my history in Launchpad and Ubuntu forums. I can create a new one for the sole purpose of the telegram notifications, but it seems that without deleting the old account, it doesn't work.

                      M 1 Reply Last reply 30 May 2017, 13:08 Reply Quote 0
                      • M Offline
                        MrHoliday @wgarcia
                        last edited by 30 May 2017, 13:08

                        @wgarcia
                        I know it might seems odd but do you run telegram in multiple UT devices?
                        I have 2 and I never managed to have notification working on both simultaneously.
                        Hopefully a more reliable notification system will be available in the forthcoming releases.

                        W F 2 Replies Last reply 30 May 2017, 13:12 Reply Quote 0
                        • W Offline
                          wgarcia @MrHoliday
                          last edited by 30 May 2017, 13:12

                          @MrHoliday No, I don't run it in multiple UT devices. I just run it in one UT device and I also read my Telegram account from different web browsers (desktop, laptop and tablet). It was actually working well, and it started to fail after 5 or 6 days that I flashed the uBports image (don't think has anything to do with that). I was receiving notifications with the Telegram app of OpenStore for two weeks without problems.

                          It looks like there is something that gets unregistered in the Canonical push server, and then notifications stop.

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            flohack @MrHoliday
                            last edited by 30 May 2017, 13:48

                            @MrHoliday Well for UT only one device can register for push notifications I think, the other one will get overwritten in the push server probably...

                            My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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