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Various issues with Nexus 5

Scheduled Pinned Locked Moved Support
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    • L Offline
      Lakotaubp @deescover
      last edited by Lakotaubp 5 Aug 2019, 05:39 8 May 2019, 05:19

      @deescover There is a new update coming out OTA-9 have a read of this https://ubports.com/blog/ubports-blog-1/post/call-for-testing-ubuntu-touch-ota-9-222. This is planed for release today (normally around 19:00 UTC) and should roll out to all devices by Sunday. So you can wait for that (keep an eye out here and on the news Channels Telegram: https://t.me/ubports_news Matrix: https://matrix.to/#/#ubports_news:matrix.org for info) or try the suggestion above. You can change update channels at any time using System settings, Update, Update settings.
      P.S OEM unlock is not the issue if it was you would not have installed UT

      1 Reply Last reply Reply Quote 1
      • M Offline
        maxinova2001 @deescover
        last edited by 8 May 2019, 07:15

        @deescover release candidate

        D 1 Reply Last reply 8 May 2019, 11:30 Reply Quote 0
        • D Offline
          dees @maxinova2001
          last edited by 8 May 2019, 11:30

          @maxinova2001 So, I ended up reinstalling UT about three times, each time with a different channel and only one of them worked. If I changed the channel, then the whole system would fall apart again. I'll try it again this evening with the rc channel and just leave it there because that opened up the store, but I was still draining the battery like crazy.

          A M 2 Replies Last reply 8 May 2019, 11:45 Reply Quote 0
          • A Offline
            advocatux @dees
            last edited by 8 May 2019, 11:45

            @dees I've never heard of something like that. Did you check that all your apps were up-to-date?

            You should file an issue if you think you did your part OK but the system "falls apart" 🙂

            D 1 Reply Last reply 8 May 2019, 13:24 Reply Quote 1
            • M Offline
              maxinova2001 @dees
              last edited by maxinova2001 5 Aug 2019, 12:12 8 May 2019, 12:10

              @dees try reinstall with ubports chage channel to rc and select Wipe Storage (make sure to back up your files first) see if is stable, remember to check for updates also, if is not stable change from the device in the updates settings the channel to developer, check for updates and let them install.
              If you use your phone with a sim card you should also go in cellular settings and look for apn check it so it turns green and select Internet under used for inside apn and fill in the name and apn with the name of your carrier

              Hope it helps, or else you could wait for some other suggestions.
              Have a nice day.

              D 1 Reply Last reply 8 May 2019, 13:27 Reply Quote 0
              • D Offline
                dees @advocatux
                last edited by 8 May 2019, 13:24

                @advocatux I did update all my apps. I'll keep working on it before filing an issue. It appears the phone was still in manufacturer sealed packaging and intended for international distribution. I wonder if that had anything to do with it as well.

                A 1 Reply Last reply 8 May 2019, 13:46 Reply Quote 0
                • D Offline
                  dees @maxinova2001
                  last edited by 8 May 2019, 13:27

                  @maxinova2001 RC was the only channel that worked with the Wipe Storage option. I can update the files, but if I change channels, either to stable or dev, then everything falls apart at that point.

                  I haven't put a SIM card in it yet which is kind of a good thing at this point since the phone is almost unusable.

                  Thanks for continuing to check in with me!

                  M 1 Reply Last reply 8 May 2019, 14:41 Reply Quote 0
                  • A Offline
                    advocatux @dees
                    last edited by 8 May 2019, 13:46

                    @dees just in case it can help you or give you an extra idea, this is the list I did for the Install group:

                    • Update the device to the latest official stock ROM (via OTA)
                    • Optional: Back up your data in that device
                    • Check that the device is not encrypted (do a factory reset if needed)
                    • Turn on developer mode & USB debugging
                    • Install the latest installer on your computer
                    • Check out that you have adb and fastboot tools on your computer
                    • Be sure you have a good USB cable
                    • Start the installer and then plug the phone
                    • Follow the on-screen instructions
                    • Have patience. The installation takes a while
                    • Enjoy your new UT device 🎉

                    N.B. Sometimes some installer version - package type combination works better than others

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      maxinova2001 @dees
                      last edited by 8 May 2019, 14:41

                      @dees No worries I'm sorry for your experience.
                      I am using the latest version of ubports installer on Ubuntu and had no problems at all, anyways today is the release of OTA-9 maybe that will solve the issues you have.

                      1 Reply Last reply Reply Quote 2
                      • L Offline
                        Lakotaubp
                        last edited by 8 May 2019, 15:04

                        Yes the OTA-9 roll out will start at 19:00 UTC.

                        M 1 Reply Last reply 8 May 2019, 17:26 Reply Quote 3
                        • M Offline
                          maxinova2001 @Lakotaubp
                          last edited by 8 May 2019, 17:26

                          @Lakotaubp Do you know on which channel OTA-9 will be avalable?
                          Thanks.

                          A 1 Reply Last reply 8 May 2019, 17:31 Reply Quote 2
                          • A Offline
                            advocatux @maxinova2001
                            last edited by 8 May 2019, 17:31

                            @maxinova2001 "OTAs" are always in the stable channel

                            1 Reply Last reply Reply Quote 3
                            • D Offline
                              deescover
                              last edited by 8 May 2019, 21:37

                              I'm clearing all data and reinstalling the stable version now. We'll see how this goes.

                              M 1 Reply Last reply 8 May 2019, 21:40 Reply Quote 1
                              • M Offline
                                maxinova2001 @deescover
                                last edited by 8 May 2019, 21:40

                                @deescover I have it already installed and I am very impressed it is very snappy and stable no issues since, good luck.

                                D 1 Reply Last reply 8 May 2019, 21:45 Reply Quote 1
                                • D Offline
                                  deescover @maxinova2001
                                  last edited by 8 May 2019, 21:45

                                  @maxinova2001 It's a no-go. I still have issues with OTA-9. I guess I can put a support ticket in and try to get some logs out of it.

                                  1 Reply Last reply Reply Quote 1
                                  • J Offline
                                    jajan3
                                    last edited by 10 May 2019, 14:19

                                    I can't receive pictures or videos in the messages app. There are no settings in system settings to properly setup mms APN, am I missing something?

                                    M 1 Reply Last reply 10 May 2019, 15:17 Reply Quote 0
                                    • M Offline
                                      maxinova2001 @jajan3
                                      last edited by maxinova2001 5 Oct 2019, 15:19 10 May 2019, 15:17

                                      @jajan3 have looked in the cellular setting?
                                      under cellular settings choose apn and you ca edit parameters by clicking on the right arrow.
                                      There you will have more options under used for and if not already selected choose Internet and MM, fill in the fields and save.
                                      Hope this helps.
                                      Also make sure that in the message app settings MMS option is enabled.

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        jajan3
                                        last edited by 10 May 2019, 15:19

                                        I need to enter:
                                        APN: LTEMOBILE.APN
                                        MMSC: http://mms.fido.ca
                                        MMS Proxy: 205.151.11.13
                                        MMS Port: 80

                                        I don't see a spot for MMSC or MMS Proxy unless I am blind.

                                        M A 2 Replies Last reply 10 May 2019, 15:26 Reply Quote 0
                                        • M Offline
                                          maxinova2001 @jajan3
                                          last edited by 10 May 2019, 15:26

                                          @jajan3 so:
                                          go in system settings and click cellular
                                          then click carrier and apn then click apn
                                          then click internet and under used for click once angain
                                          finally choose internet and mms and fill in the fields needed.
                                          last step save in the top right.

                                          1 Reply Last reply Reply Quote 0
                                          • A Offline
                                            advocatux @jajan3
                                            last edited by advocatux 5 Oct 2019, 15:29 10 May 2019, 15:26

                                            @jajan3 did you try that in System Settings > Mobile > Carrier & hotspot > APN?

                                            If those aren't the real names, they're something similar, I have my UI in Spanish 🙂

                                            Edit: or follow what @maxinova2001 said 🙃 😄

                                            1 Reply Last reply Reply Quote 1
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