UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Nexus 5 & BQ Aquaris M10 HD: unable to use camera from messengers

    Scheduled Pinned Locked Moved Support
    6 Posts 3 Posters 541 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • ezzeE Offline
        ezze
        last edited by ezze

        I have two devices (Nexus 5 & BQ Aquaris M10 HD) and it seems that I can't take a photo from messengers using both of them. I use TELEports 0.6.1 and FluffyChat 1.18 messengers. This is how it can be easily reproduced:

        • click button in any messenger app to take a photo β€” camera application will be opened;
        • try to take a photo by clicking central button β€” nothing happened;
        • button to switch to video mode also doesn't work but button to switch front/rear cameras works.

        If I close camera application now and start it separately from menu it can take photos and videos.

        I tried to switch to RC channel but nothing has been changed. I'm not sure whether I should report it to camera-app repository or create issues for TELEports and FluffyChat. I would be happy to provide more information.

        I'm also confused by versioning of Ubuntu Touch releases. When I switched to RC channel it has shown me that Ubuntu Touch being downloaded is of 64th version (Ubuntu 16.04 (2019-W42) in "About" after applying the update). When I switched back to stable channel the version was 9th (OTA-11 in "About"). What is the proper way to specify exact version of UT I'm using?

        photo_2019-12-05_15-40-01.jpg

        1 Reply Last reply Reply Quote 0
        • ezzeE Offline
          ezze
          last edited by ezze

          Raised an issue for camera-app.

          AppLeeA 1 Reply Last reply Reply Quote -1
          • AppLeeA Offline
            AppLee @ezze
            last edited by

            @ezze Thanks for raising the issue.

            Have you checked the privacy settings ? Because on my Nexus 5 I have the same behavior but it seems the camera permissions are broken.

            Maybe something changed on OTA11, I didn't see this issue before testing your use case.
            Does someone know if there were changes regarding the camera access on the latest OTA ?

            1 Reply Last reply Reply Quote 0
            • ezzeE Offline
              ezze
              last edited by

              @AppLee, no, I didn't check privacy settings yet but other users including maintener of the app have also confirmed the issue. Probably, it has been occurred due to recent refactoring.

              AppLeeA 1 Reply Last reply Reply Quote 1
              • AppLeeA Offline
                AppLee @ezze
                last edited by

                @ezze Well thank you for the information.

                1 Reply Last reply Reply Quote 0
                • flohackF Offline
                  flohack
                  last edited by

                  I think camera app does behave erratically when called to import photos to another app. Could be just broken.

                  My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post