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Have I bricked my phone ?

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    • E Offline
      Emphrath
      last edited by 20 Dec 2019, 16:24

      Hello guys, I apologize in advance since I actually don't know if this is UT related but I'm out of ideas. I own a FP2 and navigated between a couple of open-source OS, UT being one of them. Now for some reason the loudspeaker doesn't work, on any OS at all. I thought this had to be a hardware issue and contacted support but it seems their guarantee is voided since I installed UT. This bug happened some time after I altered the swap partition. I don't see how changing software configuration could create problems that last over several wipes and factory resets but now I wonder : is it actually possible that I broke the sound module doing some command line fiddling ?? I understand this question is far better suited for the Fairphone forum but I guess you might know this answer to that simple question: is that possible ? and how ? Thank you.

      1 Reply Last reply Reply Quote 0
      • M Offline
        MarkG_108
        last edited by 21 Dec 2019, 00:28

        Assuming you have TWRP installed (and assuming you have a backup of your important files), then try the following to clear up your phone and prepare it for a good reinstall of your OS. https://www.youtube.com/watch?v=T-7neHzSIvc

        E 1 Reply Last reply 21 Dec 2019, 11:59 Reply Quote 0
        • M Offline
          mirroronthewall
          last edited by 21 Dec 2019, 02:30

          Also, can you rule out if you did anything that might have physically broken the hardware?

          I searched online for "fairphone sound not working" and some forum posts came up so maybe some other people have run in to the same issue? For instance: https://forum.fairphone.com/t/sound-not-working-at-all/18368

          E 1 Reply Last reply 21 Dec 2019, 11:47 Reply Quote 0
          • E Offline
            Emphrath @mirroronthewall
            last edited by 21 Dec 2019, 11:47

            @mirroronthewall yes I checked numerous links related to similar problems. Sometimes it's the module, sometimes the plastic casing is worn out and you need to stick a piece of tape underneath the module so it connects properly... Doesn't seem to work for me. I can definitely rule out physical damage. The phone is brand new (actually just refurbished) and since I mostly fiddled with ROMs it mainly sat on my desk the all time.

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            • E Offline
              Emphrath @MarkG_108
              last edited by 21 Dec 2019, 11:59

              @MarkG_108 I wiped the cache, system, and data partitions more times that I can count on this phone, most noticeably trying to fix this issue. I have had twrp as recovery, among others. Maybe I did create persistent errors in the filesystem but I'm pretty sure I haven't seen nothing like the error there's in your video. At some point I used twrp to wipe everything, including the Dalvik / ART cache, and possibly firmware (which since has been reflashed, obviously)... Dunno if it matters. I ordered a new module and will try this video if that doesn't solve it. Thanks

              M 1 Reply Last reply 21 Dec 2019, 16:29 Reply Quote 0
              • M Offline
                MarkG_108 @Emphrath
                last edited by MarkG_108 21 Dec 2019, 16:29

                @Emphrath, I don't know if it would help your situation, but it did help with a situation I had.

                I had a problem with a LineageOS install on my phone recently. The problem was that MTP would not work no matter what I tried (frustrating, because I had a contacts.vcf file I wanted to upload and import to my contacts app). My phone did not show the errors that the video showed, and I had wiped everything prior to the install. However, the MTP still did not work. But, after doing what the video suggested, which is to repair the Data partition, then format it as exFAT, then format it as EXT4 (and then do these same steps with the System partition), and then install my OS, worked for me. MTP worked fine after that.

                E 1 Reply Last reply 21 Dec 2019, 17:39 Reply Quote 0
                • E Offline
                  Emphrath @MarkG_108
                  last edited by 21 Dec 2019, 17:39

                  @MarkG_108 well that's promising ! I'll try that out

                  E 1 Reply Last reply 22 Dec 2019, 12:12 Reply Quote 0
                  • E Offline
                    Emphrath @Emphrath
                    last edited by 22 Dec 2019, 12:12

                    @Emphrath I cleaned the contacts with alcohol and everything works again. Topic closed.

                    L 1 Reply Last reply 22 Dec 2019, 15:53 Reply Quote 1
                    • L Offline
                      Lakotaubp @Emphrath
                      last edited by 22 Dec 2019, 15:53

                      @Emphrath You could add solved to the title if you feel like it. Just click the three little dots to the right.

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