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TELEports not able to connect

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    • E Offline
      ezze
      last edited by 29 Jan 2020, 22:10

      Hi, guys!

      I have three UT devices (two Nexus 5 and BQ Aquaris M10 HD), and TELEports stopped to work on all of them today. Seems it's unable to connect to Telegram server and get updates (chat list and messages) β€” loading indicator runs from left to right and vice versa forever. Push notifications still come but I have no luck to read or write something in the app.

      I tried to run official desktop and web Telegram applications in the same home network and they are running fine for me!

      Any thoughts?

      screenshot20200130_010144542.png

      L 1 Reply Last reply 30 Jan 2020, 06:24 Reply Quote 0
      • L Offline
        Lakotaubp @ezze
        last edited by 30 Jan 2020, 06:24

        @ezze Is this still the situation? It's working fine for me on OPO (dev) and OP3.

        E 1 Reply Last reply 30 Jan 2020, 07:20 Reply Quote 0
        • E Offline
          ezze @Lakotaubp
          last edited by 30 Jan 2020, 07:20

          @Lakotaubp still the issue for me. First, I thought that it could be probably some kind of blocking Telegram in Russia but I had no problems with it for months... And official applications are working.

          I'm out of idea. 😞

          1 Reply Last reply Reply Quote 0
          • E Offline
            ezze
            last edited by 30 Jan 2020, 07:34

            Another observation β€” when I go to menu and select "Settings" the application becomes non-responsive. Uninstalling application and installing it again doesn't help. It still recognizes my account. Probably, I have to remove some files from file system manually.

            The most dissapointing moment here is that the app behave the same on all of my devices so, I guess, it's not a device specific issue.

            screenshot20200130_102541816.png

            1 Reply Last reply Reply Quote 0
            • L Offline
              Lakotaubp
              last edited by 30 Jan 2020, 07:43

              Not sure then lets see if anyone else can help. All I can suggest for now is maybe use UT Tweak Tool to clear cache,data etc then delete and reinstall, see if that helps.

              1 Reply Last reply Reply Quote 0
              • E Offline
                ezze
                last edited by ezze 30 Jan 2020, 07:46

                Connected to device with adb shell and removed ~/.local/share/teleports.ubports. Now I'm singed out, and the app hangs when I enter my phone number on login. So it's a connection issue, as I guess.

                1 Reply Last reply Reply Quote 0
                • E Offline
                  Emmelyne
                  last edited by 30 Jan 2020, 13:24

                  @ezze I've just cheked TELEports on my Nexus 5 and it works fine... I had some connection issues when signing on a few months ago, but it worked after a few tries.

                  E 1 Reply Last reply 30 Jan 2020, 13:48 Reply Quote 0
                  • E Offline
                    ezze @Emmelyne
                    last edited by 30 Jan 2020, 13:48

                    @Emmelyne, thanks for your answer.

                    Probably, there were some issues related to my Internet provider. I just reconnected right now and everything seems to work again.

                    1 Reply Last reply Reply Quote 1
                    • L Offline
                      ljutica
                      last edited by 31 Jan 2020, 06:22

                      Small offtopic, but on OPO, stable chanell.

                      TELEports

                      I request a code. But I keep getting a 5 digit code and telling me:

                      • Incorrect auth code lenght

                      Any advice?

                      1 Reply Last reply Reply Quote 0
                      • N Offline
                        Nikfrager
                        last edited by 31 Jan 2020, 09:17

                        I had the same issue a time ago. For me it helped to delete all parts via UTTT.

                        L 1 Reply Last reply 3 Feb 2020, 07:26 Reply Quote 0
                        • L Offline
                          ljutica @Nikfrager
                          last edited by 3 Feb 2020, 07:26

                          @Nikfrager
                          It didn't help me.

                          1 Reply Last reply Reply Quote 0
                          • E Offline
                            ezze
                            last edited by 4 Feb 2020, 13:49

                            I still have the issue. Sometimes it works but most of the time β€” doesn't. If you, guys, don't experience the same issue I believe it's the Telegram blocking in Russia.

                            @Flohack, keeping it in mind, could we add support for MTProxy in TELEports? Native desktop application unlike web application has such option.

                            F 1 Reply Last reply 4 Feb 2020, 14:45 Reply Quote 0
                            • F Offline
                              flohack @ezze
                              last edited by 4 Feb 2020, 14:45

                              @ezze Yes you could look in the issue tracker for TELEports, I think the ticket is already there. Its of course possible that this comes from App blockage. Tracker is https://gitlab.com/ubports/apps/teleports/issues

                              My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                              E 1 Reply Last reply 4 Feb 2020, 15:18 Reply Quote 1
                              • E Offline
                                ezze @flohack
                                last edited by 4 Feb 2020, 15:18

                                @Flohack I didn't find any proxy related tickets there so created a new one.

                                1 Reply Last reply Reply Quote 1
                                • B Offline
                                  boky
                                  last edited by 6 Feb 2020, 06:39

                                  Hi. Development channel, after the update teleports fell off.

                                  1 Reply Last reply Reply Quote 0
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