Morph browser crash related with UT Tweak Tool, need testers

Keneda · 12 Apr 2020, 15:42

Hi, i just updated my MX4 to last ubport OTA-11 stable from last canonical ota-15.

So i descover the new UT and its apps everyday a little more.

Last i tested morph, and ran into some crashing issues.

First of all, i touched in url/search field, and doing tests to select text, i quickly double touched in it, and immediatly, morph crashed...
Every time i repeat this, morph crashs.
Second, if i try to add favorite by touching star icon in url field, morph crashs, next start url is in favorites, and removing it from favorites (touching star again) works fine, but any other attempt to add an url to favorites makes morph crashing.
Third, when i want to go to morph app settings, morph crashes... No way to access settings, crash everytime.

Is anybody having one or more of this issues?

I tried to erase all morphs datas from UT Tweak Tool, but nothing's better.

AppLee · 12 Apr 2020, 17:00

@Keneda
Well if you can reproduce it 100% you should open an issue in gitlab (or github I always hesitate).
It works fine with me on RC.
You can try to switch to RC see if OTA will fix this for you.
Else it may be hardware related.

lduboeuf · 12 Apr 2020, 17:02

@Keneda it reminds me a bug filled last year : https://github.com/ubports/morph-browser/issues/249

Keneda · 12 Apr 2020, 17:05

@AppLee said in Morph browser crash, need help/feedback.:

@Keneda
Well if you can reproduce it 100% you should open an issue in gitlab (or github I always hesitate).
It works fine with me on RC.
You can try to switch to RC see if OTA will fix this for you.
Else it may be hardware related.

Already opened 3 tickets :
https://github.com/ubports/morph-browser/issues/312
https://github.com/ubports/morph-browser/issues/311
https://github.com/ubports/morph-browser/issues/310

This topic is to get feedback here, to see if i'm the only one having this issue (like i did with this one : https://forums.ubports.com/topic/4063/bug-custom-background-image-deleting/10 )

Keneda · 12 Apr 2020, 19:05

OK i ran some test...

I know morph worked fine just after updating to last stable OTA11 ubports, so that was related to some app or ut tweaks i did.

Si i tried uninstall lot of apps without any result, then i backed up my data and reseted my MX4.

Then i installed apps one after one, and tried morph each time, no problem, untill i reinstalled UT Tweak Tool and started tweaking back...

And that's it, it is UT Tweak Tool scalling option, grid size 20, that makes morph crashing, all the 3 ones described here.

Grid size is 23 by default, if i put 21, no problem, if i put 19, no problem (at least no crash in morph but not good for unity sizing), but 20 make morph crashing like described in my first post!

Can someone test this?

When going back to another value than 20 morph get working well again if that can reassure you ^^

Edit : tested grid sizes from 18 to 24, only 20 makes morph crashing.

Keneda · 12 Apr 2020, 19:39

Opened issue on UTTT gitlab : https://gitlab.com/myii/ut-tweak-tool/-/issues/42

Keneda · 13 Apr 2020, 00:49

Issues confirmed on gitlab by UTTT dev (Nexus 5) and one other user (MX4), both in dev channel, and only having, on this channel those 2 ones :
https://github.com/ubports/morph-browser/issues/312
https://github.com/ubports/morph-browser/issues/311

This one https://github.com/ubports/morph-browser/issues/310 seems only occuring on stable.

Need more testers on all phone types and channels (RC i.e.) :grinning_face_with_smiling_eyes:

kugiigi · 13 Apr 2020, 05:51

@Keneda I'm late with the discussion but I don't think UTTT is the correct repo to report the issue. This is most likely an issue with morph browser, toolkit or even the system.

Keneda · 13 Apr 2020, 10:07

@kugiigi
I reported on both and first on morph github when i didn't already figured it was related with grid sizing.
Still waiting for an answer from morph devs.

Now can you test it?

A Former User · 13 Apr 2020, 13:08

@Keneda

Tested on OPO running on RC. No issues here.
Tested on sizes 20, 19 and 22 with zero issues on Morph. All running fine.

Updated in post below.

A Former User · 13 Apr 2020, 13:18

I also can't reproduce any of your issues on my devices.

hankschwie · 13 Apr 2020, 16:08

Hi!

On a Fairphone2 I can reproduce the crashes with grid size 20 selected in UTTT, running rc 71, double tapping as well as trying to set a favourite. Doesn't happen with 19, or 23, didn't test other sizes...

Happens too with my BQ Aquaris HD M10; with grid setting 20 (I would never have noticed, though - letters are HUGE with that setting ;-)), double tapping as well as trying to set a favourite ; running dev 501 right now.

Calling settings is OK with both devices.

Keneda · 13 Apr 2020, 18:18

Thanks for returns.

@hankschwie said in Morph browser crash related with UT Tweak Tool, need testers:

(I would never have noticed, though - letters are HUGE with that setting ;-))

That's what it looks like on MX4 with 19 (quite similar to 20) :

A Former User · 13 Apr 2020, 18:37

OK to update, I can reproduce your issues when in scaling size 20 now in both trying to favourite websites in Morph and double-tapping search bar. I can however, get into settings fine.

Keneda · 13 Apr 2020, 18:40

@Loops said in Morph browser crash related with UT Tweak Tool, need testers:

OK to update, I can reproduce your issues when in scaling size 20 now in both trying to favourite websites in Morph and double-tapping search bar. I can however, get into settings fine.

Channel is still RC?
If you could go to github for report to corresponding issues that would be great.
https://github.com/ubports/morph-browser/issues/312
https://github.com/ubports/morph-browser/issues/311

hankschwie · 13 Apr 2020, 20:47

@Keneda
Well, the bg Aquaris m10 has a 10 inch screen, that's quite a different thing. Default setting is 8, which is comparable to 23 or 24 on a 5 inch screen of the Fairphone2 ... So you can't really compare it; the grid size much larger on the bq.

A Former User · 13 Apr 2020, 21:12

@Keneda still RC, yes. I'll confirm issues on github :thumbs_up_light_skin_tone:

Keneda · 19 Apr 2020, 20:46

So i updated to RC OTA-12 and issue https://github.com/ubports/morph-browser/issues/310 is gone.

Issues https://github.com/ubports/morph-browser/issues/311 and https://github.com/ubports/morph-browser/issues/312 are still there.

Keneda · 24 Mar 2021, 17:24

Little update, now issues https://github.com/ubports/morph-browser/issues/311 and https://github.com/ubports/morph-browser/issues/312 occurs also with a scale grid at 19 (tested again 18 to 24)... i noticed this after OTA 16, but don't know if it's related to or not as i don't add favorites everyday ^^