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installer stuck for 7 hours

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    • B Offline
      brobostigon
      last edited by 20 Apr 2020, 07:16

      I decided to try ubports on my old nexus 4 yesterday, so downloaded the latest installer, checked my computer could see my nexus 4 both with adb and fastboot, fired up the installer it started that download as shown in the screenshot as it was taking a while i went to bed, got up around 7 hours later and it was stuck in the same place, can anyone advise please as to where the possible issue is please and what is going on.

      Screenshot from 2020-04-20 08-07-18.png

      E 1 Reply Last reply 20 Apr 2020, 12:35 Reply Quote 0
      • E Offline
        Emphrath @brobostigon
        last edited by 20 Apr 2020, 12:35

        @brobostigon try lauching the installer from the terminal, prefixed by sudo. that is: 'sudo ubports-installer'. fastboot actually needs to be sudoed to do the job properly

        B 1 Reply Last reply 20 Apr 2020, 15:51 Reply Quote 0
        • E Offline
          Edward Wilhelm
          last edited by 20 Apr 2020, 14:08

          How was the installer installed? I could only get it to work with a snap package installation.

          B 1 Reply Last reply 20 Apr 2020, 16:15 Reply Quote 0
          • L Offline
            Lakotaubp
            last edited by 20 Apr 2020, 14:34

            Did you choose the wipe option on the installer? Try a few different usb cables they can be a big issue. If you can boot to recovery and clear cache, factory reset and try again. Normally things stop when pushing the files to the device not before. Try another usb port to and double check the obvious device mode, debugging, mtp and fastboot.
            You don't say but what was on the device before stock android or something that may have changed the partions in some way? If so best to reflash android first.

            B 1 Reply Last reply 20 Apr 2020, 16:32 Reply Quote 0
            • B Offline
              brobostigon @Emphrath
              last edited by 20 Apr 2020, 15:51

              @Emphrath Which i did, as shown in the terminal in the background of the screenshot.

              1 Reply Last reply Reply Quote 0
              • B Offline
                brobostigon @Edward Wilhelm
                last edited by 20 Apr 2020, 16:15

                @Edward-Wilhelm I installed it from the debian package, i will try the snap package.

                1 Reply Last reply Reply Quote 0
                • B Offline
                  brobostigon @Lakotaubp
                  last edited by 20 Apr 2020, 16:32

                  @Lakotaubp I did, yes. the cable and usb port is the same as i have used many times before with that phone, and has worked fine, so i dont believe that is the problem. the device has stock android on it atm.

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