Ota-12 Teleports launcher bar Icon always Shows unread messages

Torkel67 · 19 Jun 2020, 06:31

Really nobody got the the problem? or can help to fix it?

kugiigi · 19 Jun 2020, 06:35

I think the those numbers are inaccurate at the moment. Maybe you should log an issue in its gitlab page

Torkel67 · 19 Jun 2020, 07:12

Thanx, I opened an issue at gitlab now.

AppLee · 19 Jun 2020, 13:56

@Torkel67
Have you try the classic steps like:
1- Close the app
2- Unpin the app
3- Open it again
4 - Pin the app

Maybe this is something due to a previous update...
A reboot is the other option but some locks or priority may interfere. So I'd try my method even if a reboot has been done.

Torkel67 · 20 Jun 2020, 06:20

yes it happens after the OTA-12 update.
I did the following to fix it:

simple reboot
unpin / repin
unpin / reboot / repin
but nothing works
After rebooting all looks good, but if you start the App, the issue is there

A Former User · 20 Jun 2020, 18:02

Maybe an archived chat with unread messages?

flohack · 21 Jun 2020, 07:34

If there are unread messages they are being reported by the underlying tdlib component which is a 3rd party library we directly use from upstream Telegram developers. TELEports just sums up what it gets from it, we cannot really do much about it. As @AppLee said it might be an archived chat that you cannot see on TELEports right now - did you compare with the desktop app, whats shown there?

Another case is when you would leave a conversation (group, chat) with unread messages, they might get stuck there. Did you do this?

I am using TELEports quite heavily but never ran into this issue. If you want to go the easier way, use the UT tweak tool and delete all app data, then re-register the device and see again if you hit those unreads.

Torkel67 · 21 Jun 2020, 09:58

The Desktop App shows none unread messages only the OPO, the issue occures directly after I did the OTA-12 update.
re-register the device and using the UT Tweak Tool didn#t help
maybe I've left a conversation or a group with unread messages, don't know

alan_g · 21 Jun 2020, 10:18

Another data point: I see two (or more) unread on my M10, but none on N5 or desktop.

@Flohack Any useful investigating I can do?

flohack · 21 Jun 2020, 18:51

@alan_g we store unread message counters in a database in the teleports data directory: ~/.local/share/teleports.ubports/teleports.ubports/auxdb/auxdb.sqlite. Would be interesting to see if that really has that number in it, there is a column in the table chatlist_map called unread_messages. And also, if this column is set to 0 for all entries, if the problem comes back.

BR

Torkel67 · 22 Jun 2020, 06:27

HI, I got it!

Copied the auxdb.sqlite to my PC
Opened it with SqliteBrowser
and set 3 Values (with 5, 2 and 2 messages) in the unread_messages column to 0
copied the auxdb.sqlite back to my OPO
and now it works!!
thanx !!!!!

flohack · 22 Jun 2020, 18:14

@Torkel67 that would tell me you are no longer member of these chats, can it be? Did you exit chats or conversations recently? I can see now we need to improve the handling in this case.

Capsia · 22 Jun 2020, 20:52

@Torkel67 Thank you it worked for me too (didn't left any chat recently).

Torkel67 · 23 Jun 2020, 06:05

@Flohack ervey Chat, Group or Channel I was in before manipulating the DB is still there, if you mean that!
And of course I frequently add channels or groups to check out if they fit my needs and exit them if not, don't careing about unread messages in it.
T

AppLee · 23 Jun 2020, 11:02

@Torkel67 said in Ota-12 Teleports launcher bar Icon always Shows unread messages:

exit them if not, don't careing about unread messages in it

That is probably the cause as @Flohack mentioned.
Unread messages in left groups will stay this way with the current design if I understand correctly.
Seems different though for @Capsia ...