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Ota-12 Teleports launcher bar Icon always Shows unread messages

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    • T Offline
      Torkel67
      last edited by 16 May 2020, 15:32

      hi, Teleports always shows 9 unread messages, but there aren't ! new ones will just be added. i always have to substract 9 from the shown to know how many new i got.
      thanx in advanced
      T.

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      • T Offline
        Torkel67
        last edited by 19 Jun 2020, 06:31

        Really nobody got the the problem? or can help to fix it? 😞

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        • K Online
          kugiigi
          last edited by 19 Jun 2020, 06:35

          I think the those numbers are inaccurate at the moment. Maybe you should log an issue in its gitlab page πŸ™‚

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          • T Offline
            Torkel67
            last edited by 19 Jun 2020, 07:12

            Thanx, I opened an issue at gitlab now.

            A 1 Reply Last reply 19 Jun 2020, 13:56 Reply Quote 0
            • A Offline
              AppLee @Torkel67
              last edited by 19 Jun 2020, 13:56

              @Torkel67
              Have you try the classic steps like:
              1- Close the app
              2- Unpin the app
              3- Open it again
              4 - Pin the app

              Maybe this is something due to a previous update...
              A reboot is the other option but some locks or priority may interfere. So I'd try my method even if a reboot has been done.

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              • T Offline
                Torkel67
                last edited by 20 Jun 2020, 06:20

                yes it happens after the OTA-12 update.
                I did the following to fix it:

                • simple reboot
                • unpin / repin
                • unpin / reboot / repin
                  but nothing works
                  After rebooting all looks good, but if you start the App, the issue is there
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                • ? Offline
                  A Former User
                  last edited by 20 Jun 2020, 18:02

                  Maybe an archived chat with unread messages?

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                  • F Offline
                    flohack
                    last edited by 21 Jun 2020, 07:34

                    If there are unread messages they are being reported by the underlying tdlib component which is a 3rd party library we directly use from upstream Telegram developers. TELEports just sums up what it gets from it, we cannot really do much about it. As @AppLee said it might be an archived chat that you cannot see on TELEports right now - did you compare with the desktop app, whats shown there?

                    Another case is when you would leave a conversation (group, chat) with unread messages, they might get stuck there. Did you do this?

                    I am using TELEports quite heavily but never ran into this issue. If you want to go the easier way, use the UT tweak tool and delete all app data, then re-register the device and see again if you hit those unreads.

                    My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                    A 1 Reply Last reply 21 Jun 2020, 10:18 Reply Quote 0
                    • T Offline
                      Torkel67
                      last edited by 21 Jun 2020, 09:58

                      The Desktop App shows none unread messages only the OPO, the issue occures directly after I did the OTA-12 update.
                      re-register the device and using the UT Tweak Tool didn#t help
                      maybe I've left a conversation or a group with unread messages, don't know πŸ˜„

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                      • A Offline
                        alan_g @flohack
                        last edited by 21 Jun 2020, 10:18

                        Another data point: I see two (or more) unread on my M10, but none on N5 or desktop.

                        @Flohack Any useful investigating I can do?

                        F 1 Reply Last reply 21 Jun 2020, 18:51 Reply Quote 0
                        • F Offline
                          flohack @alan_g
                          last edited by 21 Jun 2020, 18:51

                          @alan_g we store unread message counters in a database in the teleports data directory: ~/.local/share/teleports.ubports/teleports.ubports/auxdb/auxdb.sqlite. Would be interesting to see if that really has that number in it, there is a column in the table chatlist_map called unread_messages. And also, if this column is set to 0 for all entries, if the problem comes back.

                          BR

                          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                          • T Offline
                            Torkel67
                            last edited by 22 Jun 2020, 06:27

                            HI, I got it! πŸ˜„

                            • Copied the auxdb.sqlite to my PC
                            • Opened it with SqliteBrowser
                            • and set 3 Values (with 5, 2 and 2 messages) in the unread_messages column to 0
                            • copied the auxdb.sqlite back to my OPO
                              and now it works!!
                              thanx !!!!!
                            F C 2 Replies Last reply 22 Jun 2020, 18:14 Reply Quote 0
                            • F Offline
                              flohack @Torkel67
                              last edited by 22 Jun 2020, 18:14

                              @Torkel67 that would tell me you are no longer member of these chats, can it be? Did you exit chats or conversations recently? I can see now we need to improve the handling in this case.

                              My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                              • C Offline
                                Capsia @Torkel67
                                last edited by 22 Jun 2020, 20:52

                                @Torkel67 Thank you it worked for me too (didn't left any chat recently).

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                                • T Offline
                                  Torkel67
                                  last edited by 23 Jun 2020, 06:05

                                  @Flohack ervey Chat, Group or Channel I was in before manipulating the DB is still there, if you mean that!
                                  And of course I frequently add channels or groups to check out if they fit my needs and exit them if not, don't careing about unread messages in it.
                                  T

                                  A 1 Reply Last reply 23 Jun 2020, 11:02 Reply Quote 0
                                  • A Offline
                                    AppLee @Torkel67
                                    last edited by 23 Jun 2020, 11:02

                                    @Torkel67 said in Ota-12 Teleports launcher bar Icon always Shows unread messages:

                                    exit them if not, don't careing about unread messages in it

                                    That is probably the cause as @Flohack mentioned.
                                    Unread messages in left groups will stay this way with the current design if I understand correctly.
                                    Seems different though for @Capsia ...

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