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    no more LTE

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    • P
      pixelated last edited by

      The last few days ive lost LTE/4G, only H shows up - tried the usual fixes, reset APN a couple of times, got carrier to reset, but no joy - any ideas?

      TotalSonic 1 Reply Last reply Reply Quote 0
      • TotalSonic
        TotalSonic @pixelated last edited by

        @pixelated said in no more LTE:

        The last few days ive lost LTE/4G, only H shows up - tried the usual fixes, reset APN a couple of times, got carrier to reset, but no joy - any ideas?

        what device, what UT version, what nation/region, what carrier?

        Lakotaubp 1 Reply Last reply Reply Quote 1
        • P
          pixelated last edited by

          hmm i included that, thats rle wierd lol

          UK, NOS nexus 5, ee

          i had lte until a few days ago coincided with wifi breaking, and the phone didn't fall over to data

          1 Reply Last reply Reply Quote 0
          • Lakotaubp
            Lakotaubp @TotalSonic last edited by

            @TotalSonic The H only shows up due not a what to put in the indicator to cover everyone type issue. It is on the forum somewhere, but everything should work as expected. If you think mobile date is not working try updateing to the dev channel and back that should fix it.

            dobey 1 Reply Last reply Reply Quote 0
            • dobey
              dobey @Lakotaubp last edited by

              @Lakotaubp No, H is not 4G, nor 3G, nor H+.

              Lakotaubp 1 Reply Last reply Reply Quote 0
              • Lakotaubp
                Lakotaubp @dobey last edited by Lakotaubp

                @dobey Ok I was getting mixed up with "L" as here https://forums.ubports.com/topic/4260/meaning-of-mobile-connection-icons?_=1590247315459 So what is H then. Sure I've had it on my OP3 every now and then but might be wrong on that to.

                1 Reply Last reply Reply Quote 0
                • TotalSonic
                  TotalSonic last edited by

                  H means HSPA - which is enhanced 3G - https://en.m.wikipedia.org/wiki/High_Speed_Packet_Access

                  Best regards,
                  Steve Berson

                  Lakotaubp 1 Reply Last reply Reply Quote 0
                  • P
                    pixelated last edited by pixelated

                    before a few days ago, it said L, which is what i expect

                    ... i will run some speed tests over the next 24hrs and see what it says, def feels slower

                    1 Reply Last reply Reply Quote 0
                    • Lakotaubp
                      Lakotaubp @TotalSonic last edited by

                      @TotalSonic Not to far out then 😉 My mobile/data connection varies a lot at present. Put it down to location and extra network traffic.

                      1 Reply Last reply Reply Quote 0
                      • P
                        pixelated last edited by

                        only getting 7-8mbps the last 12hrs, i expect 4 times that on an average day with EE LTE, more on a good day

                        but that is what i would expect for 3G, so the error is not the letter display, i just dont have LTE any more
                        😕

                        TotalSonic Lakotaubp 2 Replies Last reply Reply Quote 0
                        • TotalSonic
                          TotalSonic @pixelated last edited by

                          @pixelated - have you tried changing your channel (e.g. if you are on Devel or Release Candidate going back to Stable, or if on Stable going to RC) and restarting after the update, and then seeing whether the problem continues or is fixed?

                          Best regards,
                          Steve Berson

                          1 Reply Last reply Reply Quote 0
                          • Lakotaubp
                            Lakotaubp @pixelated last edited by

                            @pixelated Is that the phone or provider having signal issues in your area. My Plusnet (same company as we) SIM also drops to H at times. If the changing update channel thing doesn't fix it, can you test the SIM in another device.

                            1 Reply Last reply Reply Quote 0
                            • P
                              pixelated last edited by pixelated

                              L came back half an hour ago lol back to full speed - my phone screen had been on for 11hrs, on lock screen (unintentionally, screen refuses to automatically switch off on lock screen), so perhaps the OS was not able to restablish 4G connection while the screen was off?

                              wasn't a network issue, not one that was made public anyway - carriers dont tend to hide network issues tbh

                              i am on stable, but if it happens again i will consider trying a switch ... this is my main phone now though, i dont need more instability hehe

                              1 Reply Last reply Reply Quote 0
                              • J
                                Johan last edited by

                                I had the same problem, my phone went from L to 2G or E and was very slow. Going into flight-mode and back helped me out but that was annoying.

                                Thanks for the tips here, I just went from stable to dev, it worked, I'm on dev now. So far I have L all the time! 🙂

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Johan last edited by

                                  sorry, I was mistaken, 4g is still lost after changing to dev channel, updating and restarting. It still goes to "E".

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    Johan last edited by

                                    Hi all,

                                    During my holidays, I had better broadcast reception, and it said "L" the whole day. Even got 50Mbit on my One plus One.

                                    Still wonder why after going to airplane mode and back, E goes to L (at bad reception), but I did find out it has a lot to do with the quality of the reception.

                                    AppLee 1 Reply Last reply Reply Quote 0
                                    • AppLee
                                      AppLee @Johan last edited by

                                      @Johan
                                      Yes, if you get a strong signal, your phone will connect to L (LTE i.e. 4G) but if the 2G network is stronger (and it is when you're far from the antenna) and LTE is too weak then your device will switch back to E so it has some connectivity.

                                      It depends on your coverage and the carrier you're using.
                                      On stable you should not have this kind of issue from the OS. But it might appears using the DEV channel or with devices with port in progress.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Johan last edited by

                                        Thanks AppLee for the explanation. I am on stable with a One Plus One. Lately it is also getting better at home, "L" a lot of the time.

                                        1 Reply Last reply Reply Quote 0
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