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    Oneplus One is Stuck in boot up (Solved)

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    • E
      Edward Wilhelm
      last edited by Edward Wilhelm

      Hello,
      Today I tried to do a hard reboot of my phone. When I turned it back on it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots. I have tried to restart it several times but it always gets stuck. I am able to get to the recovery screen by pressing the power button and the volume down button. I tried rebooting several times from the recovery screen, but still no luck.

      Do you guys have any suggestions? I am starting to get kind of worried. I have a few documents and contacts on the phone that I haven't backed up yet and it will be very bad for me if I lose them.

      I don't know what image part I am right now because I can't turn the phone on and look. I knopw my update channel is on release candidate.

      LakotaubpL KenedaK 2 Replies Last reply Reply Quote 0
      • LakotaubpL
        Lakotaubp @Edward Wilhelm
        last edited by

        @Edward-Wilhelm Try running it through the installer again and make sure do notselect wipe. All your docs will be safe.

        E 1 Reply Last reply Reply Quote 0
        • KenedaK
          Keneda @Edward Wilhelm
          last edited by

          @Edward-Wilhelm said in Oneplus One is Stuck in boot up:

          it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots.

          Now long did you wait ?
          Maybe not enough. Hard reset means like first boot. On a N5 i have installed ubp on it took like 20 mn first boot.

          2015-2023 : Meizu MX4 now in legacy drawer by lack of pristine battery šŸ˜«
          2023-***** : Nexus 5 (16.04 OTA 25) for daily use, slowly dying šŸ¤•
          2024-***** : Fairphone 5 waiting UT for freedom šŸ˜‰
          šŸ‡²šŸ‡«šŸ‡¬šŸ‡§

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          • E
            Edward Wilhelm @Keneda
            last edited by

            @Keneda said in Oneplus One is Stuck in boot up:

            @Edward-Wilhelm said in Oneplus One is Stuck in boot up:

            it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots.

            Now long did you wait ?
            Maybe not enough. Hard reset means like first boot. On a N5 i have installed ubp on it took like 20 mn first boot.

            By hard reboot, I mean I turned the phone off by holding down the power button until it shut off, not by telling it to "shutdown", or "reboot".

            1 Reply Last reply Reply Quote 0
            • E
              Edward Wilhelm @Lakotaubp
              last edited by

              @Lakotaubp

              Is there anything else I can try before I resort to this? I went through hell and back last time I installed it. I lost many blood sweat and tears. I am running linux mint, but I found out I had to use the snap installation version of the installer instead of the debian package, but linux mint has now disabled snap for some reason, so I will have to find a spare machine that I can throw a different distro on to get the snap installation on the computer. Even linux mint 19 did not work with snap well.

              LakotaubpL 2 Replies Last reply Reply Quote 0
              • LakotaubpL
                Lakotaubp @Edward Wilhelm
                last edited by

                @Edward-Wilhelm It really ought to go through easily this time or try the appimage. You did all the hard stuff last time. If you can wait a bit I'll have a think it's late for me now brain running slow, or maybe someone else will have an idea. You could try switching it off, fully charging it a see what happens, i'm half sure I had this issue but can't remember how I fixed it other than the installer. As I said it's late.

                E 2 Replies Last reply Reply Quote 0
                • E
                  Edward Wilhelm @Lakotaubp
                  last edited by

                  @Lakotaubp
                  Okay thanks.

                  1 Reply Last reply Reply Quote 0
                  • E
                    Edward Wilhelm @Lakotaubp
                    last edited by

                    @Lakotaubp
                    Okay I tried the full charge and boot to no avail. I managed to dig up a 32 bit machine from the bronze age and put ubuntu mate bionic beaver on it. I will try to re do installer with snap installation from this machine.

                    Does anyone know if usb 2.0 is a requirement?

                    1 Reply Last reply Reply Quote 0
                    • E
                      Edward Wilhelm
                      last edited by

                      No installer for a 386 chipset. Back to the drawing board...

                      1 Reply Last reply Reply Quote 0
                      • LakotaubpL
                        Lakotaubp @Edward Wilhelm
                        last edited by

                        @Edward-Wilhelm You can get Mint to use snaps check
                        the web šŸ˜‰ As for the installer on your existing machine it should go through you got there before should be easier this time. Try booting the device while it is connected to the power source.

                        E 2 Replies Last reply Reply Quote 1
                        • E
                          Edward Wilhelm @Lakotaubp
                          last edited by

                          @Lakotaubp
                          I never could get it to work on my existing machine with mint. I had to use my brother's computer running pop OS. I tried three different mint machines and it failed every time.

                          1 Reply Last reply Reply Quote 0
                          • E
                            Edward Wilhelm @Lakotaubp
                            last edited by

                            @Lakotaubp Okay I'm on Ubuntu Mate on a 64 bit machine on live boot .

                            I ran

                            sudo apt update
sudo apt-get install android-tools-adb android-tools-fastboot
sudo snap install ubports-installer

                            I started ub ports installer and plugged in phone.
                            Then I booted the phone to recovery mode by holding down power button and bottom volume button.
                            Next I ran

                            adb devices

                            Next I chose to select device manually, followed the steps on the installer and let it do its thing. 10 to 15 mins later, the phone rebooted completely with all data still intact.

                            I highly recommend using Ubuntu Mate Liveboot for installations of Ubuntu Touch. It is the only time the installer has worked flawlessly. I also tried several other distros in live boot including regular Ubuntu 18 lts and 20 lts. They did not work when I ran

                            sudo apt-get install android-tools-adb android-tools-fastboot

                            because it said the packages couldn't be found.

                            Ubuntu 18 lts Mate get 10 out of 10 stars in my book as the best installation distro period.

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