Oneplus One is Stuck in boot up (Solved)

Edward Wilhelm · 8 Aug 2020, 19:29

Hello,
Today I tried to do a hard reboot of my phone. When I turned it back on it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots. I have tried to restart it several times but it always gets stuck. I am able to get to the recovery screen by pressing the power button and the volume down button. I tried rebooting several times from the recovery screen, but still no luck.

Do you guys have any suggestions? I am starting to get kind of worried. I have a few documents and contacts on the phone that I haven't backed up yet and it will be very bad for me if I lose them.

I don't know what image part I am right now because I can't turn the phone on and look. I knopw my update channel is on release candidate.

Lakotaubp · 8 Aug 2020, 21:13

@Edward-Wilhelm Try running it through the installer again and make sure do notselect wipe. All your docs will be safe.

Keneda · 8 Aug 2020, 21:28

@Edward-Wilhelm said in Oneplus One is Stuck in boot up:

it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots.

Now long did you wait ?
Maybe not enough. Hard reset means like first boot. On a N5 i have installed ubp on it took like 20 mn first boot.

Edward Wilhelm · 8 Aug 2020, 22:29

@Keneda said in Oneplus One is Stuck in boot up:

@Edward-Wilhelm said in Oneplus One is Stuck in boot up:

it gets stuck booting up on the screen that say ubuntu touch with the five blinking dots.

Now long did you wait ?
Maybe not enough. Hard reset means like first boot. On a N5 i have installed ubp on it took like 20 mn first boot.

By hard reboot, I mean I turned the phone off by holding down the power button until it shut off, not by telling it to "shutdown", or "reboot".

Edward Wilhelm · 8 Aug 2020, 22:33

@Lakotaubp

Is there anything else I can try before I resort to this? I went through hell and back last time I installed it. I lost many blood sweat and tears. I am running linux mint, but I found out I had to use the snap installation version of the installer instead of the debian package, but linux mint has now disabled snap for some reason, so I will have to find a spare machine that I can throw a different distro on to get the snap installation on the computer. Even linux mint 19 did not work with snap well.

Lakotaubp · 8 Aug 2020, 22:39

@Edward-Wilhelm It really ought to go through easily this time or try the appimage. You did all the hard stuff last time. If you can wait a bit I'll have a think it's late for me now brain running slow, or maybe someone else will have an idea. You could try switching it off, fully charging it a see what happens, i'm half sure I had this issue but can't remember how I fixed it other than the installer. As I said it's late.

Edward Wilhelm · 8 Aug 2020, 23:20

@Lakotaubp
Okay thanks.

Edward Wilhelm · 9 Aug 2020, 00:08

@Lakotaubp
Okay I tried the full charge and boot to no avail. I managed to dig up a 32 bit machine from the bronze age and put ubuntu mate bionic beaver on it. I will try to re do installer with snap installation from this machine.

Does anyone know if usb 2.0 is a requirement?

Edward Wilhelm · 9 Aug 2020, 00:23

No installer for a 386 chipset. Back to the drawing board...

Lakotaubp · 9 Aug 2020, 04:24

@Edward-Wilhelm You can get Mint to use snaps check
the web As for the installer on your existing machine it should go through you got there before should be easier this time. Try booting the device while it is connected to the power source.

Edward Wilhelm · 9 Aug 2020, 19:49

@Lakotaubp
I never could get it to work on my existing machine with mint. I had to use my brother's computer running pop OS. I tried three different mint machines and it failed every time.

Edward Wilhelm · 9 Aug 2020, 20:20

@Lakotaubp Okay I'm on Ubuntu Mate on a 64 bit machine on live boot .

I ran

sudo apt update
sudo apt-get install android-tools-adb android-tools-fastboot
sudo snap install ubports-installer

I started ub ports installer and plugged in phone.
Then I booted the phone to recovery mode by holding down power button and bottom volume button.
Next I ran

adb devices

Next I chose to select device manually, followed the steps on the installer and let it do its thing. 10 to 15 mins later, the phone rebooted completely with all data still intact.

I highly recommend using Ubuntu Mate Liveboot for installations of Ubuntu Touch. It is the only time the installer has worked flawlessly. I also tried several other distros in live boot including regular Ubuntu 18 lts and 20 lts. They did not work when I ran

sudo apt-get install android-tools-adb android-tools-fastboot

because it said the packages couldn't be found.

Ubuntu 18 lts Mate get 10 out of 10 stars in my book as the best installation distro period.