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    TELEPORTS questions

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    • D
      domubpkm last edited by domubpkm

      Hi @Flohack
      I have encountered these two problems (OTA-14, BQ E5 HD, last TELEports), so before openening reports, i want to know if they are known :

      • can we send logs with TELEports ? It doesn't work for me.
      • After turning for a while, the wheel got stuck on the disconnect screen. For three attemps to close (forced to make finger swipe to close).
        screenshot20201217_072921845.png
        Thank you
      Flohack 1 Reply Last reply Reply Quote 1
      • Flohack
        Flohack @domubpkm last edited by

        @domubpkm which logs do you mean? So do you mean that the App can send its own logfile? Thats not possible atm...
        For the second part, I really did not try to log out for a long time. But its ok, even if it got stuck, you will probably have been logged out correctly. On the next start you should be asked for your phone no again...

        D 1 Reply Last reply Reply Quote 0
        • D
          domubpkm @Flohack last edited by

          @flohack Thank you for the feedback.
          I'm talking about a captured xxx.log file if an app issue is found.
          Yes you right i'm log out, seen when i launch again the app. Are you saying that we can stay permanently connected? No security risk ?

          Flohack 1 Reply Last reply Reply Quote 0
          • Flohack
            Flohack @domubpkm last edited by

            @domubpkm Yes sure, thats the idea, I only log out when I want to wipe a device or rest to factory defaults.
            You can go to an official App and see all your active sessions, and also log them out there. Like so:

            118e2c63-73c5-40a3-9a98-6fa3f32e5e62-grafik.png

            You can see I have a lot of sessions open, It would be really cumbersome to always log out and in again. Also, when you are logged out, you wont receive push notifications anymore.

            D 1 Reply Last reply Reply Quote 1
            • D
              domubpkm @Flohack last edited by

              @flohack Okay, thanks for clarifying that for me.

              1 Reply Last reply Reply Quote 0
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