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OPO - screen not working after installing an app

Scheduled Pinned Locked Moved Oneplus One
12 Posts 3 Posters 867 Views 1 Watching
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    • K Offline
      Keneda
      last edited by 10 Jan 2021, 12:30

      Maybe reinstall with ubports installer, without wiping any data if you want to keep it.

      2015-2023 : Meizu MX4 ☠️⚰️✝️
      2023-2024 : Nexus 5 ☠️⚰️✝️
      2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
      🇲🇫🇬🇧

      P 1 Reply Last reply 10 Jan 2021, 12:35 Reply Quote 0
      • P Offline
        Pookie @Keneda
        last edited by 10 Jan 2021, 12:35

        @keneda Unfortunately I did not activate developper options on the phone, so I cannot reinstall with the installer. It simply does not detect the phone...

        K 1 Reply Last reply 10 Jan 2021, 13:10 Reply Quote 0
        • K Offline
          Keneda @Pookie
          last edited by 10 Jan 2021, 13:10

          @pookie
          Ah.... Sad... I let more skilled people help ^^

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
          🇲🇫🇬🇧

          1 Reply Last reply Reply Quote 0
          • P Offline
            Pookie
            last edited by 11 Jan 2021, 06:57

            Very strange... I managed to make a clean install of UT using the fabulous installer - the device was not detected but I just had to select it manually. I even wiped the data in the process. But it didn't work... The screen is still like dead.
            I am wondering if it could not come from the hardware, but I do not see how the hardware could have been damaged by such a small bug.

            L 1 Reply Last reply 11 Jan 2021, 07:04 Reply Quote 0
            • L Offline
              Lakotaubp @Pookie
              last edited by 11 Jan 2021, 07:04

              @pookie I am inclined to think this is down to coincidence rather than the app. It is more likely that just restarting caused something to fail on the screen.

              P 1 Reply Last reply 11 Jan 2021, 07:21 Reply Quote 0
              • P Offline
                Pookie @Lakotaubp
                last edited by 11 Jan 2021, 07:21

                @lakotaubp Yes, I guess. But still, nothing happened to the phone, did not fall, etc. Everything was fine until I installed dataMonitor, I made the reboot and it killed the screen. Usually such a reboot by long pressing the power button should not harm the screen.
                I tried to flash the stock ROM, it did not solve the problem, so now it is clearly a hardware-related problem. I also disassembled the device and checked the connectors.
                Well, I guess that this will end my (very) short career on UT.

                L 1 Reply Last reply 11 Jan 2021, 07:57 Reply Quote 0
                • L Offline
                  Lakotaubp @Pookie
                  last edited by 11 Jan 2021, 07:57

                  @pookie You have just been unlucky. I have that exact same app installed on two of my devices without major issue. However I did have a OPO battery fail without any prior warning after a restart.
                  I hope this does not put you off returning and trying UT again, you will find it most rewarding.

                  P 1 Reply Last reply 11 Jan 2021, 08:42 Reply Quote 0
                  • P Offline
                    Pookie @Lakotaubp
                    last edited by 11 Jan 2021, 08:42

                    @lakotaubp Looks definitely like it is a hardware-related problem : I noticed that, when I turn the screen on and off repeatedly, there are some changes on the pattern (meaning that the LCD is not dead), and I even managed, once or twice, to have a 5mm-band at the top of the screen with UT indicators on purple ground. If so, then I should be able, perhaps, to make it work by a more thorough investigation of the connectors, or simply by changing the screen.
                    So far I really enjoyed UT. Many aspects of the OS are simply excellent : the keyboard, the design, Dekko 2...

                    P 1 Reply Last reply 12 Jan 2021, 07:26 Reply Quote 1
                    • P Offline
                      Pookie @Pookie
                      last edited by 12 Jan 2021, 07:26

                      I managed to save the phone simply by removing the back and playing with the screen and the battery connectors ! Problem solved !

                      L 1 Reply Last reply 12 Jan 2021, 07:37 Reply Quote 2
                      • L Offline
                        Lakotaubp @Pookie
                        last edited by 12 Jan 2021, 07:37

                        @pookie Good result! Welcome back to a usable UT phone.

                        P 1 Reply Last reply 12 Jan 2021, 11:09 Reply Quote 0
                        • P Offline
                          Pookie @Lakotaubp
                          last edited by 12 Jan 2021, 11:09

                          @lakotaubp Well, I will need to change the screen all the same, the problem reappears from time to time. I hope I will be ready for OTA-16 !

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