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Unable to install UBPorts on bq M10

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    • U Offline
      UKPhil @Lakotaubp
      last edited by UKPhil 19 Sept 2017, 12:08

      @Lakota Thanks for the link, I followed the steps in ('cant get my M10 fhd to take the flash) so I downloaded the img into downloads and then executed the following in my laptops terminal:

      sudo ubuntu-device-flash --server=https://system-image.ubports.com/ touch --channel=ubports-touch/legacy --bootstrap --recovery-image=/home/uklaptop/Downloads/recovery-frieza.img

      The output that I get here is this:

      root@uklaptop:~# sudo ubuntu-device-flash --server=https://system-image.ubports.com/ touch --channel=ubports-touch/legacy --bootstrap --recovery-image=/home/uklaptop/Downloads/recovery-frieza.img
      sudo: unable to resolve host uklaptop
      2017/09/19 21:52:44 Expecting the device to be in the bootloader... waiting
      2017/09/19 21:52:44 Device is |frieza|
      2017/09/19 21:52:44 Flashing version 12 from ubports-touch/legacy channel and server https://system-image.ubports.com/ to device frieza
      28.19 KB / 321.93 MB [] 0.01 % 46.90 KB/s 1h57m7s2017/09/19 21:52:46 Waiting for device to enter recovery mode ...
      2.47 MB / 104.46 MB [
      __] 2.36 % 42.74 KB/s 40m43sFailed to enter Recovery

      L 1 Reply Last reply 19 Sept 2017, 12:41 Reply Quote 0
      • G Offline
        guru
        last edited by 19 Sept 2017, 12:35

        Can you please use

        sudo strace -f -o /tmp/ubuntu-device-flash.tr ubuntu-device-flash

        and upload the resulting file somewhere, or send it to me and I will put it on my webserver for review.

        U 1 Reply Last reply 19 Sept 2017, 13:02 Reply Quote 0
        • L Offline
          Lakotaubp @UKPhil
          last edited by 19 Sept 2017, 12:41

          Sorry this is above what I can help with. I'm sure someone here will have the info. Try the Ubuntu forum touch section there is advice on this on there on flashing to ubports and back again andon github. I don't remember having any issues so lacking advice. I think there is also another thread on this forum about thus issue but again not sure where try searching m10 andsee what comes up. Will have a nose around myself later. Last bit of blindingly obvious info the image your trying to flash is the one for the m10 fhd. I'm sure it will be but you never know. Apologies if this is more hinderance than help.

          U 1 Reply Last reply 19 Sept 2017, 13:04 Reply Quote 0
          • U Offline
            UKPhil @guru
            last edited by 19 Sept 2017, 13:02

            @guru This is the output that I get:

            sudo strace -f -o /tmp/ubuntu-device-flash.tr ubuntu-device-flash
            sudo: unable to resolve host uklaptop
            Unknown command `ubuntu-device-flash'. Please specify one command of: core, personal, query or touch

            G 1 Reply Last reply 19 Sept 2017, 13:20 Reply Quote 0
            • U Offline
              UKPhil @Lakotaubp
              last edited by 19 Sept 2017, 13:04

              @Lakota Thanks, I look forward to getting UBPorts on my M10's

              1 Reply Last reply Reply Quote 0
              • G Offline
                guru @UKPhil
                last edited by 19 Sept 2017, 13:20

                @UKPhil Lokate where the command 'ubuntu-device-flash' is exactly and call it with full pathname. ANd ofc you must add all the other flags you posted.

                U 1 Reply Last reply 19 Sept 2017, 13:27 Reply Quote 0
                • U Offline
                  UKPhil @guru
                  last edited by 19 Sept 2017, 13:27

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • H Offline
                    H+
                    last edited by 21 Sept 2017, 09:12

                    I have exactly the same result than UKphil when using the same command Line for m10 fhd migration :
                    Waiting for device to enter recovery mode ...
                    2.47 MB / 104.46 MB [__] 2.36 % 42.74 KB/s 40m43sFailed to enter Recovery
                    Please if someone finds a solution, send us the infos

                    G 1 Reply Last reply 21 Sept 2017, 09:50 Reply Quote 0
                    • G Offline
                      guru @H+
                      last edited by 21 Sept 2017, 09:50

                      @H+ said in Unable to install UBPorts on bq M10:

                      I have exactly the same result than UKphil when using the same command Line for m10 fhd migration :
                      Waiting for device to enter recovery mode ...
                      2.47 MB / 104.46 MB [__] 2.36 % 42.74 KB/s 40m43sFailed to enter Recovery
                      Please if someone finds a solution, send us the infos

                      How long is the time frame between 'Waiting for device to enter recover mode ...' message and the 'Failed to enter...' message?

                      As I said two days ago, I would use the tool 'strace' to sniff-up what is exactly the problem. If the above time is long enough, let's say some 10 secs, one could fire up the tracing from another terminal session, if not one must launch the full command below strace.

                      1 Reply Last reply Reply Quote 0
                      • H Offline
                        H+
                        last edited by 21 Sept 2017, 10:54

                        For me, it takes around 2 min ,just the time to completely download the file , then ´failed to...´
                        At the same time on the screen tablet, 10s after the start it exits from fastboot to return on thefastboot ,recovery menu

                        U 1 Reply Last reply 21 Sept 2017, 23:41 Reply Quote 0
                        • S Offline
                          Stefano
                          last edited by Stefano 21 Sept 2017, 12:18

                          Maybe a simple sollution: Have you tried to download and flash the recovery manually and the flash with ubntu-device-flash ommiting the bootstrap and recovery from the command???
                          Some Pro 5 users had similar problem and were able to flash it that way.

                          U 1 Reply Last reply 21 Sept 2017, 23:48 Reply Quote 0
                          • U Offline
                            UKPhil @H+
                            last edited by 21 Sept 2017, 23:41

                            @H+ said in Unable to install UBPorts on bq M10:

                            At the same time on the screen tablet, 10s after the start it exits from fastboot to return on thefastboot ,recovery me

                            This si the same for me. I think it is doing something when it goes back to the fastboot screen, but nothing happens. I initially thought it may be due to the battery being low, but this still happens on a full charge.

                            1 Reply Last reply Reply Quote 0
                            • U Offline
                              UKPhil @Stefano
                              last edited by 21 Sept 2017, 23:48

                              @Stefano said in Unable to install UBPorts on bq M10:

                              Maybe a simple sollution: Have you tried to download and flash the recovery manually and the flash with ubntu-device-flash ommiting the bootstrap and recovery from the command???
                              Some Pro 5 users had similar problem and were able to flash it that way.

                              This is totally new to me, can you step me through how to do this. I have had a look and I wonder if it is running this command in my laptop, that had the tablet connected to it?

                              ubuntu-device-flash

                              1 Reply Last reply Reply Quote 0
                              • U Offline
                                UKPhil
                                last edited by 22 Sept 2017, 00:06

                                Just looking at this site Install Ubuntu nd it is talking about enabling read/write. Is this something that we may need to do in this situation to get the image on out M10's?

                                In the Andriod systems you have to enable developer move and then "Enable USB Debugging" or the laptop cannot see the device. I know there is no Enable USB Debugging option in Touch, but if it is not enabled in Andriod, this would cause the issues we are having here. Strange.

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  Marathon2422
                                  last edited by 22 Sept 2017, 00:12

                                  This post is deleted!
                                  U 1 Reply Last reply 22 Sept 2017, 01:08 Reply Quote 0
                                  • U Offline
                                    UKPhil @Marathon2422
                                    last edited by 22 Sept 2017, 01:08

                                    @Marathon2422 Looking at the links that you have supplied, does the device need to be unlocked, or is this just Andtiod?

                                    You unlock the device by typing:
                                    fastboot oem unlock

                                    A 1 Reply Last reply 22 Sept 2017, 10:28 Reply Quote 0
                                    • A Offline
                                      abernator @UKPhil
                                      last edited by 22 Sept 2017, 10:28

                                      @UKPhil said in Unable to install UBPorts on bq M10:

                                      @Marathon2422 Looking at the links that you have supplied, does the device need to be unlocked, or is this just Andtiod?

                                      You unlock the device by typing:
                                      fastboot oem unlock

                                      Unlock makes it go to orange state.

                                      Perhaps you could try to do this:

                                      @jamesp said in Can't get the M10 FHD to take the flash:

                                      Solved the problem by installing latest bq UT with bq:s own flash tool. After that i enabled developer mode and UBports installer detected M10 and this time it started installing it and got to the last point where it was supposed to flash device, but yet again was stuck with "installing Ubuntu update"

                                      But then in bootloader i gave the old command:

                                      sudo ubuntu-device-flash --server=http://system-image.ubports.com touch --device=frieza
                                      --channel=15.04/stable --bootstrap --recovery-image=recovery-frieza.img

                                      And UBports finally installed to M10 succesfully.

                                      Here you can download bq firmware and if you don't have Ubuntu version use code: ML000555 to download it.

                                      http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                                      But all is not well! There still is this weird ~3min delay with the splash screen before UBports boots? bq ubuntu booted instantly. Is this a bug in UBports firmware or are there still some weird issues with my M10? Everything else seems to work just fine.

                                      But i would recommend to postpone UBports installation to M10 until those super annoying bugs are fixed.

                                      U 1 Reply Last reply 22 Sept 2017, 11:49 Reply Quote 0
                                      • U Offline
                                        UKPhil
                                        last edited by 22 Sept 2017, 10:48

                                        Tonight I followed the Readme on the magic-device-tool site and I installed:

                                        sudo apt install android-tools-adb android-tools-fastboot

                                        I then tried to run the tool and still 'Device not found'

                                        I then tried to run in sudo su, but still 'Device not found'

                                        I tried to run sudo bash but I got the following:

                                        sudo: unable to resolve host uklaptop

                                        This really should not be so hard.

                                        1 Reply Last reply Reply Quote 0
                                        • U Offline
                                          UKPhil @abernator
                                          last edited by 22 Sept 2017, 11:49

                                          @abernator Thanks for this, so the only way to install UBPorts on my M10 is to re-install the latest version of UT and then try to install UBPorts from there.

                                          This seems to be a long way around when the device is not found.

                                          L A 2 Replies Last reply 22 Sept 2017, 19:26 Reply Quote 0
                                          • L Offline
                                            Lakotaubp @UKPhil
                                            last edited by 22 Sept 2017, 19:26

                                            @UKPhil

                                            http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0

                                            Don't know if the above helps but it might be useful in some way.

                                            M 1 Reply Last reply 23 Sept 2017, 01:30 Reply Quote 0
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