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Unable to install UBPorts on bq M10

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    • G Offline
      guru @H+
      last edited by 21 Sept 2017, 09:50

      @H+ said in Unable to install UBPorts on bq M10:

      I have exactly the same result than UKphil when using the same command Line for m10 fhd migration :
      Waiting for device to enter recovery mode ...
      2.47 MB / 104.46 MB [__] 2.36 % 42.74 KB/s 40m43sFailed to enter Recovery
      Please if someone finds a solution, send us the infos

      How long is the time frame between 'Waiting for device to enter recover mode ...' message and the 'Failed to enter...' message?

      As I said two days ago, I would use the tool 'strace' to sniff-up what is exactly the problem. If the above time is long enough, let's say some 10 secs, one could fire up the tracing from another terminal session, if not one must launch the full command below strace.

      1 Reply Last reply Reply Quote 0
      • H Offline
        H+
        last edited by 21 Sept 2017, 10:54

        For me, it takes around 2 min ,just the time to completely download the file , then ´failed to...´
        At the same time on the screen tablet, 10s after the start it exits from fastboot to return on thefastboot ,recovery menu

        U 1 Reply Last reply 21 Sept 2017, 23:41 Reply Quote 0
        • S Offline
          Stefano
          last edited by Stefano 21 Sept 2017, 12:18

          Maybe a simple sollution: Have you tried to download and flash the recovery manually and the flash with ubntu-device-flash ommiting the bootstrap and recovery from the command???
          Some Pro 5 users had similar problem and were able to flash it that way.

          U 1 Reply Last reply 21 Sept 2017, 23:48 Reply Quote 0
          • U Offline
            UKPhil @H+
            last edited by 21 Sept 2017, 23:41

            @H+ said in Unable to install UBPorts on bq M10:

            At the same time on the screen tablet, 10s after the start it exits from fastboot to return on thefastboot ,recovery me

            This si the same for me. I think it is doing something when it goes back to the fastboot screen, but nothing happens. I initially thought it may be due to the battery being low, but this still happens on a full charge.

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            • U Offline
              UKPhil @Stefano
              last edited by 21 Sept 2017, 23:48

              @Stefano said in Unable to install UBPorts on bq M10:

              Maybe a simple sollution: Have you tried to download and flash the recovery manually and the flash with ubntu-device-flash ommiting the bootstrap and recovery from the command???
              Some Pro 5 users had similar problem and were able to flash it that way.

              This is totally new to me, can you step me through how to do this. I have had a look and I wonder if it is running this command in my laptop, that had the tablet connected to it?

              ubuntu-device-flash

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              • U Offline
                UKPhil
                last edited by 22 Sept 2017, 00:06

                Just looking at this site Install Ubuntu nd it is talking about enabling read/write. Is this something that we may need to do in this situation to get the image on out M10's?

                In the Andriod systems you have to enable developer move and then "Enable USB Debugging" or the laptop cannot see the device. I know there is no Enable USB Debugging option in Touch, but if it is not enabled in Andriod, this would cause the issues we are having here. Strange.

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                • M Offline
                  Marathon2422
                  last edited by 22 Sept 2017, 00:12

                  This post is deleted!
                  U 1 Reply Last reply 22 Sept 2017, 01:08 Reply Quote 0
                  • U Offline
                    UKPhil @Marathon2422
                    last edited by 22 Sept 2017, 01:08

                    @Marathon2422 Looking at the links that you have supplied, does the device need to be unlocked, or is this just Andtiod?

                    You unlock the device by typing:
                    fastboot oem unlock

                    A 1 Reply Last reply 22 Sept 2017, 10:28 Reply Quote 0
                    • A Offline
                      abernator @UKPhil
                      last edited by 22 Sept 2017, 10:28

                      @UKPhil said in Unable to install UBPorts on bq M10:

                      @Marathon2422 Looking at the links that you have supplied, does the device need to be unlocked, or is this just Andtiod?

                      You unlock the device by typing:
                      fastboot oem unlock

                      Unlock makes it go to orange state.

                      Perhaps you could try to do this:

                      @jamesp said in Can't get the M10 FHD to take the flash:

                      Solved the problem by installing latest bq UT with bq:s own flash tool. After that i enabled developer mode and UBports installer detected M10 and this time it started installing it and got to the last point where it was supposed to flash device, but yet again was stuck with "installing Ubuntu update"

                      But then in bootloader i gave the old command:

                      sudo ubuntu-device-flash --server=http://system-image.ubports.com touch --device=frieza
                      --channel=15.04/stable --bootstrap --recovery-image=recovery-frieza.img

                      And UBports finally installed to M10 succesfully.

                      Here you can download bq firmware and if you don't have Ubuntu version use code: ML000555 to download it.

                      http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                      But all is not well! There still is this weird ~3min delay with the splash screen before UBports boots? bq ubuntu booted instantly. Is this a bug in UBports firmware or are there still some weird issues with my M10? Everything else seems to work just fine.

                      But i would recommend to postpone UBports installation to M10 until those super annoying bugs are fixed.

                      U 1 Reply Last reply 22 Sept 2017, 11:49 Reply Quote 0
                      • U Offline
                        UKPhil
                        last edited by 22 Sept 2017, 10:48

                        Tonight I followed the Readme on the magic-device-tool site and I installed:

                        sudo apt install android-tools-adb android-tools-fastboot

                        I then tried to run the tool and still 'Device not found'

                        I then tried to run in sudo su, but still 'Device not found'

                        I tried to run sudo bash but I got the following:

                        sudo: unable to resolve host uklaptop

                        This really should not be so hard.

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                        • U Offline
                          UKPhil @abernator
                          last edited by 22 Sept 2017, 11:49

                          @abernator Thanks for this, so the only way to install UBPorts on my M10 is to re-install the latest version of UT and then try to install UBPorts from there.

                          This seems to be a long way around when the device is not found.

                          L A 2 Replies Last reply 22 Sept 2017, 19:26 Reply Quote 0
                          • L Offline
                            Lakotaubp @UKPhil
                            last edited by 22 Sept 2017, 19:26

                            @UKPhil

                            http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0

                            Don't know if the above helps but it might be useful in some way.

                            M 1 Reply Last reply 23 Sept 2017, 01:30 Reply Quote 0
                            • M Offline
                              Marathon2422 @Lakotaubp
                              last edited by 23 Sept 2017, 01:30

                              @Lakota This was what worked best for me, I had the sound turned up,,,with the device turned off,,and unplugged,,after I clicked on the Download, I plugged in the device and listened to the PC sounds as it connected,then it would start the process ~~~ but you must have the drivers installed and working IE authorized by win10 etc.

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                              • A Offline
                                abernator @UKPhil
                                last edited by 23 Sept 2017, 08:20

                                @UKPhil said in Unable to install UBPorts on bq M10:

                                @abernator Thanks for this, so the only way to install UBPorts on my M10 is to re-install the latest version of UT and then try to install UBPorts from there.

                                This seems to be a long way around when the device is not found.

                                You could try to perform just format with bq tool if that helps. There is clear cache in fastboot mode also, but not sure if that is the same thing. At some installation i couldn't get it to flash until i performed format.

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                                • U Offline
                                  UKPhil
                                  last edited by 24 Sept 2017, 02:48

                                  Positive Update

                                  Thanks guys for all your posts and words of help. I have over the last few days, been able to get UBPorts on my M10 (after a lot of trying) and now I have r1 under Settings > About >Build Number. It does take a long time to boot up and sticks on the 'Powered by Ubuntu' screen for around 3 minutes, then I see the U|BPorts logon with the flashing dots.

                                  I must say that I was hoping to have more visual ways to tell that I was on UBPorts though. After the first boot up I checked the Settings, but could not tell if I was in UT or U|BPorts, so I rebooted to check that I had the UBPorts logo on boot. To versify the update had worked correct. We need to make U|BPorts look different, so you can tell the difference.

                                  Initially I emailed Marius from the MDT site. Thankfully he replied and gave me the following link (sudo snap install magic-device-tool --devmode). I removed my previous version of MDT and installed the devmode version. This found my device and started the porting process. However, after it had finished I looked and it had installed the previous (clean) version of Touch.

                                  So I then went on to the devices.ubports.com site and followed the 'Install using system-image server' method. This worked and now I am running UBPorts. This means that I can have Dekko 2, winch I really like.

                                  Thanks again for all your help and thanks to Marius.

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                                  • P Offline
                                    PAVELKOSHKIN
                                    last edited by PAVELKOSHKIN 18 Feb 2018, 11:30

                                    Same problem, I solve with this (https://devices.ubports.com/#/cooler😞

                                    Install using system-image server
                                    NOTE: This will wipe your device! Please back up all valuable data.

                                    1. Install the required tools:

                                    sudo apt-get install ubuntu-device-flash phablet-tools
                                    2. Reboot your device into fastboot mode and Connect your device with an USB cable to your computer.

                                    1. Download adb unlocked recovery: http://cdimage.ubports.com/devices/recovery-cooler.img

                                    wget http://cdimage.ubports.com/devices/recovery-cooler.img
                                    4. Flash your device using this command: (NOTE! This will wipe your phone!)

                                    sudo ubuntu-device-flash --server=http://system-image.ubports.com touch --device=cooler
                                    --channel=15.04/stable --bootstrap --recovery-image=recovery-cooler.img

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