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    Unable to install UBports on MX4 Ubuntu edition

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    mx4install
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    • halucigeniaH Offline
      halucigenia
      last edited by

      The devmode version of MDT doesn't connect to the phone either.

      There must be something wrong in that adb / fastboot are not running on the phone.
      Time to give up and just keep on using Cannonical UT until I get a fairphone 2 or something?

      Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

      1 Reply Last reply Reply Quote 0
      • U Offline
        UniSuperBox
        last edited by

        The problem seems to be that USB isn't connecting at all. The MX4 has a notoriously bad USB connector.

        You might need to try different ports or cables until you're able to find one that works. Run dmesg -w and plug in the phone. Does anything appear indicating that *hci found a new device?

        halucigeniaH 1 Reply Last reply Reply Quote 0
        • halucigeniaH Offline
          halucigenia @UniSuperBox
          last edited by halucigenia

          @UniSuperBox
          ran dmesg -w
          Plugged in MX4 UT device
          Got
          [253965.539781] usb 1-10: new high-speed USB device number 65 using xhci_hcd
          [253965.703835] usb 1-10: device descriptor read/64, error -71
          [253965.976791] usb 1-10: device descriptor read/64, error -71
          [253966.240752] usb 1-10: new high-speed USB device number 66 using xhci_hcd
          [253966.404820] usb 1-10: device descriptor read/64, error -71
          [253966.672783] usb 1-10: device descriptor read/64, error -71
          [253966.936735] usb 1-10: new high-speed USB device number 67 using xhci_hcd
          [253971.737477] usb 1-10: Device not responding to setup address.
          [253976.741015] usb 1-10: Device not responding to setup address.
          [253976.948675] usb 1-10: device not accepting address 67, error -71
          [253977.104558] usb 1-10: new high-speed USB device number 68 using xhci_hcd
          [253981.904552] usb 1-10: Device not responding to setup address.
          [253986.909068] usb 1-10: Device not responding to setup address.
          [253987.116359] usb 1-10: device not accepting address 68, error -71
          [253987.116387] usb usb1-port10: unable to enumerate USB device

          Plugged in MX4 Flyme device
          got
          [254161.429876] usb 1-10: new high-speed USB device number 69 using xhci_hcd
          [254161.628575] usb 1-10: New USB device found, idVendor=2a45, idProduct=2008
          [254161.628579] usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=4
          [254161.628581] usb 1-10: Product: MX4
          [254161.628583] usb 1-10: Manufacturer: Meizu
          [254161.628584] usb 1-10: SerialNumber: 75UBBKN22FQP

          Same port same cable (MX4 Flyme device now with USB module that was in MX4 UT device)

          Now what?

          Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

          1 Reply Last reply Reply Quote 0
          • U Offline
            UniSuperBox
            last edited by

            The device with Ubuntu Touch doesn't seem to be working correctly. See if you can plug it in to a USB 2.0-only port. You can also check if there's anything obstructing the pins in the port.

            The goal is to have an output like your Flyme device.

            halucigeniaH 1 Reply Last reply Reply Quote 0
            • halucigeniaH Offline
              halucigenia @UniSuperBox
              last edited by

              @UniSuperBox I have tried it in a USB2 port and it was in a USB2 only port when I ran dmesg -w

              The fact that I have switched the USB modules between the devices rules out an obstruction.

              It must be a hardware issue past the USB port, or a software issue on the UT device.

              Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

              1 Reply Last reply Reply Quote 0

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