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    Unable to install UBports on MX4 Ubuntu edition

    Scheduled Pinned Locked Moved Support
    mx4install
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      • S Offline
        Stefano
        last edited by

        Sorry to hear that. It's a mystery what's happening to your MX4. I wish I could help, but a I can't.

        halucigeniaH 1 Reply Last reply Reply Quote 0
        • halucigeniaH Offline
          halucigenia @Stefano
          last edited by

          @Stefano Thanks for trying. 🙂

          Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

          1 Reply Last reply Reply Quote 0
          • U Offline
            UKPhil
            last edited by

            When I was trying to install on my device I tried different cables and ports and nothing seemed to work. Know how frustrating it can be, but you will get there.

            halucigeniaH 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp
              last edited by

              Guess you have but have you tried using the SP flash tool. I used it to put flyme on ut mx4 might work for you.

              halucigeniaH 1 Reply Last reply Reply Quote 0
              • halucigeniaH Offline
                halucigenia @UKPhil
                last edited by

                @UKPhil Thanks for the encouragement 🙂

                Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                1 Reply Last reply Reply Quote 0
                • halucigeniaH Offline
                  halucigenia @Lakotaubp
                  last edited by

                  @Lakota I will look into the SP flash tool. Thanks for the advice. 🙂

                  Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                  M U 2 Replies Last reply Reply Quote 0
                  • M Offline
                    Marathon2422 @halucigenia
                    last edited by

                    @halucigenia Just curious,coming from flyme,did you go into dev mode,and permit OEM unlock.
                    Or from UT,switch to dev mode while unplugged then connect and watch that dev page,you should get a window asking to Allow PC to connect,(maybe !!)

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                    • U Offline
                      UKPhil @halucigenia
                      last edited by

                      @halucigenia have a gowith the process that I mentioned and see how you get on. This was the only thing that worked for me after being ready to throw it all in and go down the andriod route.

                      halucigeniaH 1 Reply Last reply Reply Quote 0
                      • halucigeniaH Offline
                        halucigenia @UKPhil
                        last edited by

                        @UKPhil I can't get the devmode version of MDT to run
                        I ran
                        sudo apt update
                        sudo apt install snapd

                        I ran sudo snap install magic-device-tool --devmode

                        snap list
                        Name Version Rev Developer Notes
                        core 16-2.28.1 3017 canonical core
                        magic-device-tool 1.0 289 marius-quabeck devmode

                        When I run magic-device-tool as my normal user
                        I get the message "snap-confine has elevated permissions and is not confined but should be. Refusing to continue to avoid permission escalation attacks"

                        When I run sudo magic-device-tool
                        I get the message "cannot change profile for the next exec call: No such file or directory"

                        Looks like snap is incompatible with my kernel
                        snap --version
                        snap 2.28.1
                        snapd 2.28.1
                        series 16
                        ubuntu 17.04
                        kernel 4.11.12-041112-lowlatency

                        I think snap needs an "Ubuntu supported" kernel.
                        I will try again when I can reboot into another kernel.

                        Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

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                        • halucigeniaH Offline
                          halucigenia
                          last edited by

                          The devmode version of MDT doesn't connect to the phone either.

                          There must be something wrong in that adb / fastboot are not running on the phone.
                          Time to give up and just keep on using Cannonical UT until I get a fairphone 2 or something?

                          Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                          1 Reply Last reply Reply Quote 0
                          • U Offline
                            UniSuperBox
                            last edited by

                            The problem seems to be that USB isn't connecting at all. The MX4 has a notoriously bad USB connector.

                            You might need to try different ports or cables until you're able to find one that works. Run dmesg -w and plug in the phone. Does anything appear indicating that *hci found a new device?

                            halucigeniaH 1 Reply Last reply Reply Quote 0
                            • halucigeniaH Offline
                              halucigenia @UniSuperBox
                              last edited by halucigenia

                              @UniSuperBox
                              ran dmesg -w
                              Plugged in MX4 UT device
                              Got
                              [253965.539781] usb 1-10: new high-speed USB device number 65 using xhci_hcd
                              [253965.703835] usb 1-10: device descriptor read/64, error -71
                              [253965.976791] usb 1-10: device descriptor read/64, error -71
                              [253966.240752] usb 1-10: new high-speed USB device number 66 using xhci_hcd
                              [253966.404820] usb 1-10: device descriptor read/64, error -71
                              [253966.672783] usb 1-10: device descriptor read/64, error -71
                              [253966.936735] usb 1-10: new high-speed USB device number 67 using xhci_hcd
                              [253971.737477] usb 1-10: Device not responding to setup address.
                              [253976.741015] usb 1-10: Device not responding to setup address.
                              [253976.948675] usb 1-10: device not accepting address 67, error -71
                              [253977.104558] usb 1-10: new high-speed USB device number 68 using xhci_hcd
                              [253981.904552] usb 1-10: Device not responding to setup address.
                              [253986.909068] usb 1-10: Device not responding to setup address.
                              [253987.116359] usb 1-10: device not accepting address 68, error -71
                              [253987.116387] usb usb1-port10: unable to enumerate USB device

                              Plugged in MX4 Flyme device
                              got
                              [254161.429876] usb 1-10: new high-speed USB device number 69 using xhci_hcd
                              [254161.628575] usb 1-10: New USB device found, idVendor=2a45, idProduct=2008
                              [254161.628579] usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=4
                              [254161.628581] usb 1-10: Product: MX4
                              [254161.628583] usb 1-10: Manufacturer: Meizu
                              [254161.628584] usb 1-10: SerialNumber: 75UBBKN22FQP

                              Same port same cable (MX4 Flyme device now with USB module that was in MX4 UT device)

                              Now what?

                              Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                              1 Reply Last reply Reply Quote 0
                              • U Offline
                                UniSuperBox
                                last edited by

                                The device with Ubuntu Touch doesn't seem to be working correctly. See if you can plug it in to a USB 2.0-only port. You can also check if there's anything obstructing the pins in the port.

                                The goal is to have an output like your Flyme device.

                                halucigeniaH 1 Reply Last reply Reply Quote 0
                                • halucigeniaH Offline
                                  halucigenia @UniSuperBox
                                  last edited by

                                  @UniSuperBox I have tried it in a USB2 port and it was in a USB2 only port when I ran dmesg -w

                                  The fact that I have switched the USB modules between the devices rules out an obstruction.

                                  It must be a hardware issue past the USB port, or a software issue on the UT device.

                                  Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                                  1 Reply Last reply Reply Quote 0
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