Unable to install UBports on MX4 Ubuntu edition
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@halucigenia that's interesting. Never heard of anything like that. Have you enabled Developer mode on UT device?
When you connect UT device to a PC can you copy files, does your PC recognise it? Does it recognise when in recovery mode? (adb shell, adb devices? ) Fastboot devices in fastboot list your device or not.? -
@Stefano Developer mode is enabled on the UT device.
Nothing seems to detect it at all. PC as a data drive Linux or Windows, adb shell, adb devices, fastboot, nothing. Charging OK though.
I was hoping that it's just services not starting or something but I am not sure what to look for. -
Sorry to hear that. It's a mystery what's happening to your MX4. I wish I could help, but a I can't.
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@Stefano Thanks for trying.
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When I was trying to install on my device I tried different cables and ports and nothing seemed to work. Know how frustrating it can be, but you will get there.
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Guess you have but have you tried using the SP flash tool. I used it to put flyme on ut mx4 might work for you.
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@UKPhil Thanks for the encouragement
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@Lakota I will look into the SP flash tool. Thanks for the advice.
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@halucigenia Just curious,coming from flyme,did you go into dev mode,and permit OEM unlock.
Or from UT,switch to dev mode while unplugged then connect and watch that dev page,you should get a window asking to Allow PC to connect,(maybe !!) -
@halucigenia have a gowith the process that I mentioned and see how you get on. This was the only thing that worked for me after being ready to throw it all in and go down the andriod route.
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@UKPhil I can't get the devmode version of MDT to run
I ran
sudo apt update
sudo apt install snapdI ran sudo snap install magic-device-tool --devmode
snap list
Name Version Rev Developer Notes
core 16-2.28.1 3017 canonical core
magic-device-tool 1.0 289 marius-quabeck devmodeWhen I run magic-device-tool as my normal user
I get the message "snap-confine has elevated permissions and is not confined but should be. Refusing to continue to avoid permission escalation attacks"When I run sudo magic-device-tool
I get the message "cannot change profile for the next exec call: No such file or directory"Looks like snap is incompatible with my kernel
snap --version
snap 2.28.1
snapd 2.28.1
series 16
ubuntu 17.04
kernel 4.11.12-041112-lowlatencyI think snap needs an "Ubuntu supported" kernel.
I will try again when I can reboot into another kernel. -
The devmode version of MDT doesn't connect to the phone either.
There must be something wrong in that adb / fastboot are not running on the phone.
Time to give up and just keep on using Cannonical UT until I get a fairphone 2 or something? -
The problem seems to be that USB isn't connecting at all. The MX4 has a notoriously bad USB connector.
You might need to try different ports or cables until you're able to find one that works. Run
dmesg -wand plug in the phone. Does anything appear indicating that*hcifound a new device? -
@UniSuperBox
ran dmesg -w
Plugged in MX4 UT device
Got
[253965.539781] usb 1-10: new high-speed USB device number 65 using xhci_hcd
[253965.703835] usb 1-10: device descriptor read/64, error -71
[253965.976791] usb 1-10: device descriptor read/64, error -71
[253966.240752] usb 1-10: new high-speed USB device number 66 using xhci_hcd
[253966.404820] usb 1-10: device descriptor read/64, error -71
[253966.672783] usb 1-10: device descriptor read/64, error -71
[253966.936735] usb 1-10: new high-speed USB device number 67 using xhci_hcd
[253971.737477] usb 1-10: Device not responding to setup address.
[253976.741015] usb 1-10: Device not responding to setup address.
[253976.948675] usb 1-10: device not accepting address 67, error -71
[253977.104558] usb 1-10: new high-speed USB device number 68 using xhci_hcd
[253981.904552] usb 1-10: Device not responding to setup address.
[253986.909068] usb 1-10: Device not responding to setup address.
[253987.116359] usb 1-10: device not accepting address 68, error -71
[253987.116387] usb usb1-port10: unable to enumerate USB devicePlugged in MX4 Flyme device
got
[254161.429876] usb 1-10: new high-speed USB device number 69 using xhci_hcd
[254161.628575] usb 1-10: New USB device found, idVendor=2a45, idProduct=2008
[254161.628579] usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=4
[254161.628581] usb 1-10: Product: MX4
[254161.628583] usb 1-10: Manufacturer: Meizu
[254161.628584] usb 1-10: SerialNumber: 75UBBKN22FQPSame port same cable (MX4 Flyme device now with USB module that was in MX4 UT device)
Now what?
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The device with Ubuntu Touch doesn't seem to be working correctly. See if you can plug it in to a USB 2.0-only port. You can also check if there's anything obstructing the pins in the port.
The goal is to have an output like your Flyme device.
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@UniSuperBox I have tried it in a USB2 port and it was in a USB2 only port when I ran dmesg -w
The fact that I have switched the USB modules between the devices rules out an obstruction.
It must be a hardware issue past the USB port, or a software issue on the UT device.
