UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Unable to install UBports on MX4 Ubuntu edition

    Scheduled Pinned Locked Moved Support
    mx4install
    25 Posts 6 Posters 7.8k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • S Offline
        Stefano @halucigenia
        last edited by Stefano

        @halucigenia

        1.Download the recovery and flash it with fastboot
        2. Reboot to recovery and in terminal type:
        sudo ubuntu-device-flash --server=http://system-image.ubports.com touch --device=arale
        --channel=15.04/stable

        No bootstrap, no recovery options...
        It should work without any problem.

        halucigeniaH 1 Reply Last reply Reply Quote 2
        • U Offline
          UKPhil
          last edited by

          I had an issue installing UBPorts on my M10. No matter what I did I could not install it on mine. However, I had installed it on my E5 using MDT with no issues.

          I was then told to download the devmode version of MDT. I did this and removed the previous version I had insalled. This found my device and installed a clean version of UBPorts on my device. Then I was able to install it all OK via the server image on the devices website page.

          If you are still having issues let me know and I can send you the line to install the version I used.

          1 Reply Last reply Reply Quote 0
          • halucigeniaH Offline
            halucigenia @Stefano
            last edited by

            @Stefano Thanks, I will try that tonight and let you know if it works.

            Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

            1 Reply Last reply Reply Quote 1
            • halucigeniaH Offline
              halucigenia
              last edited by halucigenia

              @Stefano That did not work
              sudo fastboot flash recovery recovery-arale.img
              < waiting for device >

              Device then rebooted to original Ubuntu Touch.

              Is there anything that I can do from the terminal on the MX4 or via ssh?

              Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                Stefano @halucigenia
                last edited by Stefano

                @halucigenia Try different usb cable. I use to have MX4 and the connection was unstable, once replaced, it worked every time.Or try to hold it by an angle and push to side.

                halucigeniaH 1 Reply Last reply Reply Quote 1
                • halucigeniaH Offline
                  halucigenia @Stefano
                  last edited by

                  @Stefano Different cables make no difference, the same cables that work with the Flyme device don't work with the UT device.

                  In fact the same cables used to work with the UT device previously for example when I last transferred music/photos to and from the UT device, I can't do data transfers with the UT device now from any PCs with any cables, and that is even after replacing the USB module.
                  I guess that it could be a hardware fault somewhere else in the device.

                  If it were a software fault though what might I look at?

                  Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    Stefano @halucigenia
                    last edited by Stefano

                    @halucigenia So have you installed Flyme to MX4 Ubuntu edition and now can't flash Ubuntu Touch back, right?
                    Check if your bootloader is unlocked, if not there is problem.
                    Bootloader has to unlocked in order to do Ubuntu Touch installation.
                    It seems to be locked bootloader.

                    halucigeniaH 1 Reply Last reply Reply Quote 0
                    • halucigeniaH Offline
                      halucigenia @Stefano
                      last edited by

                      @Stefano No, I have two devices one Flyme, the other UT.
                      It is not a locked bootloader.

                      I have swapped the USB modules in each device and still the Flyme one works and the UT one does not.
                      It is not the USB modules at fault.

                      I have tried different cables and attaching the cables to different ports on different computers.

                      There is definitely an issue with the UT device. It is not accepting any connections via USB.

                      Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        Stefano @halucigenia
                        last edited by

                        @halucigenia that's interesting. Never heard of anything like that. Have you enabled Developer mode on UT device?
                        When you connect UT device to a PC can you copy files, does your PC recognise it? Does it recognise when in recovery mode? (adb shell, adb devices? ) Fastboot devices in fastboot list your device or not.?

                        halucigeniaH 1 Reply Last reply Reply Quote 0
                        • halucigeniaH Offline
                          halucigenia @Stefano
                          last edited by

                          @Stefano Developer mode is enabled on the UT device.
                          Nothing seems to detect it at all. PC as a data drive Linux or Windows, adb shell, adb devices, fastboot, nothing. Charging OK though.
                          I was hoping that it's just services not starting or something but I am not sure what to look for.

                          Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            Stefano
                            last edited by

                            Sorry to hear that. It's a mystery what's happening to your MX4. I wish I could help, but a I can't.

                            halucigeniaH 1 Reply Last reply Reply Quote 0
                            • halucigeniaH Offline
                              halucigenia @Stefano
                              last edited by

                              @Stefano Thanks for trying. 🙂

                              Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                              1 Reply Last reply Reply Quote 0
                              • U Offline
                                UKPhil
                                last edited by

                                When I was trying to install on my device I tried different cables and ports and nothing seemed to work. Know how frustrating it can be, but you will get there.

                                halucigeniaH 1 Reply Last reply Reply Quote 0
                                • LakotaubpL Offline
                                  Lakotaubp
                                  last edited by

                                  Guess you have but have you tried using the SP flash tool. I used it to put flyme on ut mx4 might work for you.

                                  halucigeniaH 1 Reply Last reply Reply Quote 0
                                  • halucigeniaH Offline
                                    halucigenia @UKPhil
                                    last edited by

                                    @UKPhil Thanks for the encouragement 🙂

                                    Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                                    1 Reply Last reply Reply Quote 0
                                    • halucigeniaH Offline
                                      halucigenia @Lakotaubp
                                      last edited by

                                      @Lakota I will look into the SP flash tool. Thanks for the advice. 🙂

                                      Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                                      M U 2 Replies Last reply Reply Quote 0
                                      • M Offline
                                        Marathon2422 @halucigenia
                                        last edited by

                                        @halucigenia Just curious,coming from flyme,did you go into dev mode,and permit OEM unlock.
                                        Or from UT,switch to dev mode while unplugged then connect and watch that dev page,you should get a window asking to Allow PC to connect,(maybe !!)

                                        1 Reply Last reply Reply Quote 0
                                        • U Offline
                                          UKPhil @halucigenia
                                          last edited by

                                          @halucigenia have a gowith the process that I mentioned and see how you get on. This was the only thing that worked for me after being ready to throw it all in and go down the andriod route.

                                          halucigeniaH 1 Reply Last reply Reply Quote 0
                                          • halucigeniaH Offline
                                            halucigenia @UKPhil
                                            last edited by

                                            @UKPhil I can't get the devmode version of MDT to run
                                            I ran
                                            sudo apt update
                                            sudo apt install snapd

                                            I ran sudo snap install magic-device-tool --devmode

                                            snap list
                                            Name Version Rev Developer Notes
                                            core 16-2.28.1 3017 canonical core
                                            magic-device-tool 1.0 289 marius-quabeck devmode

                                            When I run magic-device-tool as my normal user
                                            I get the message "snap-confine has elevated permissions and is not confined but should be. Refusing to continue to avoid permission escalation attacks"

                                            When I run sudo magic-device-tool
                                            I get the message "cannot change profile for the next exec call: No such file or directory"

                                            Looks like snap is incompatible with my kernel
                                            snap --version
                                            snap 2.28.1
                                            snapd 2.28.1
                                            series 16
                                            ubuntu 17.04
                                            kernel 4.11.12-041112-lowlatency

                                            I think snap needs an "Ubuntu supported" kernel.
                                            I will try again when I can reboot into another kernel.

                                            Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                                            1 Reply Last reply Reply Quote 0
                                            • halucigeniaH Offline
                                              halucigenia
                                              last edited by

                                              The devmode version of MDT doesn't connect to the phone either.

                                              There must be something wrong in that adb / fastboot are not running on the phone.
                                              Time to give up and just keep on using Cannonical UT until I get a fairphone 2 or something?

                                              Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                                              1 Reply Last reply Reply Quote 0
                                              • First post
                                                Last post