Verizon voice, data, sms not working
-
I purchased a 30 day Red Pocket sim so I could test. I went with the "GSMT" network which I believe is using T-Mobile.
I am having consistent problems getting reliable voice, data, or sms. I have tried many different APN settings.
I have tried APN settings from here: https://help.redpocket.com/hc/en-us/articles/115003781067-GSMT-Manual-APN-Settings
No matter what I try it seems to be very intermittent. Sometimes I get 2G and sometimes L to show but it seems as soon as I make a successful phone call I lose internet afterwards.
Also, I noticed "Reset APN Settings" does not appear to actually reset the APN settings.
Any help or suggestions from someone on T-Mobile in the US?
-
@sringgen Are you in a remote area? Because it sounds like you're between two weak towers, or just on the edge of one. I would suggest using cellmapper.net to find out what is the strongest gsm signal near you. GSMT is T-mobile. GSMA(AT&T) might be better.
-
I finally contacted Red Pocket support and was given the APN settings below. Now I have reliable 4G data.
However, I can only send texts. I can't receive any yet. I also can't send pictures.
It is interesting that the settings they sent have some fields that are not available in Ubuntu Touch APN Settings screen.
Anyone have suggestions?
Name Red Pocket Mobile
APN WHOLESALE
Proxy Not set
Port 8080
Username Not set
Password Not set
Server Not set
MMSC http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy Not set
MMS Port Not set
MCC 310
MNC 260
Authentication Type None
APN Type Default,mms,supl
APN Protocol IPv4
Bearer Unspecified -
@sringgen yes, apply these patches, maybe try the wifi off thing
https://forums.ubports.com/topic/6369/tmobile-issues/16?lang=en-GB
-
I read through that thread. It sounds like this only works if you keep Wifi off, so not really a valid option in my opinion.
For all US users, it sounds like AT&T is currently the only reliable option.
-
Do try this:
https://forums.ubports.com/post/53774 on both T-mobile and AT&T
-
I tried this.
I did receive messages but as soon as I turn wifi on incoming messages stop working again.
-
@rocket2nfinity said in Verizon voice, data, sms not working:
VoLTE
I didn't see this until after I had my Pixel 3a all set up, I'm in the same boat as you. Where can I donate to directly support getting VoLTE or support for Verizon of any kind? I know I can donate to Ubuntu Touch in general, but for me this is the singular biggest issue with me making the switch, so I want to support it directly
-
@heyspencerb @Flohack May be able to help you with that.
-
@rocket2nfinity please let me know, I seriously think this is the #1 thing keeping UT from being more mainstream. I can deal with Jank, but if it’s literally unusable on most networks, I can’t use it.
Are there any phones that work with Verizon on UT?
-
@heyspencerb verizon won't be supported until VoLTE is functional.