Navigation

    UBports Robot Logo

    UBports Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search

    UNSOLVED Messages in syslog when inactive

    Support
    3
    8
    234
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      RaphAstronome last edited by

      Hello all,

      I have some trouble since OTA-19 update on a bq Aquarius E4.5. When the phone is inactive and not charging the syslog is constantly (or nearly constantly) logging messages.

      Block bad card => is the memory having problem ? The phone is old but it is unlikely this appeared just after an update and it is strange this happens only on inactive time.

      Logging continuously drain the battery.

      I try on the "Candidate" version (I was on "stable") but I get the same problem.

      Thanks,

      1 Reply Last reply Reply Quote 0
      • R
        RaphAstronome last edited by

        For messages :
        https://bin.infini.fr/?043f3094cfb370a0#2CSF1nPFzJK65TWKerSyvNrAYE35z9kQVhKBzhpRp6fb
        (you antispam wrongly detects spam in the log)

        The mobile data and Wi-Fi are enabled. Bluetooth and positioning are disabled. Presence or absence of a MicroSD don't change anything.

        AppLee 1 Reply Last reply Reply Quote 0
        • AppLee
          AppLee @RaphAstronome last edited by

          @raphastronome said in Messages in syslog when inactive:

          (you antispam wrongly detects spam in the log)

          It is actually recommended to post logs with a link to some kind of pastebin...
          It is easier to read and better for the people that do not need to read the log file.

          Thanks for that.

          1 Reply Last reply Reply Quote 0
          • R
            RaphAstronome last edited by

            Ok, I will use pastebin.

            I investigated more and the bug occurs when two conditions are met together :

            • the phone is inactive (screen off)
            • the phone is not connected to charger

            I tried with bluetooth or GPS activated but it doesn't make change. I have reset the phone to factory defaults but is don't change anything meaning it is probably not a problem with any special configuration.

            Also I have collected the messages just at the beginning of the trouble :
            https://bin.infini.fr/?pasteid=f372d0ad39f322d5&deletetoken=b4c39d749cc28aa37e6eb48aedadae127a981dc978cd7c679b2e0ff73941a27c

            I particularly noted "PM: Some devices failed to suspend". I search for this but I got only infos for PC computers where generally associated with a problem with a USB peripheral (but nothing is connected except internally) or ACPI but it seems to be on computer only (no /proc/acpi).

            Thanks,

            AppLee 1 Reply Last reply Reply Quote 0
            • AppLee
              AppLee @RaphAstronome last edited by

              @raphastronome
              What you describe makes me think that it is device specific.
              I don't know if someone can confirm this is not common to other device?

              1 Reply Last reply Reply Quote 0
              • R
                RaphAstronome last edited by RaphAstronome

                I make other tests and the problem seems happens only if WiFi or mobile data are enabled.

                Results of the tests :

                • Disabling both solve (or considerably reduce) the problem.
                • With WiFi but no mobile data the problem occurs always.
                • With mobile data but no WiFi the problem generally occurs (one of my tests show the problem solved but others don't).

                So it should be linked with Internet connection. By disabling it I can use the phone but it is annoying. Do you have any clue or idea to investigate more ?

                Also is it possible to modify the title for this topic "Phone is unable to suspect when WiFi or mobile data is active" ?

                Lakotaubp 1 Reply Last reply Reply Quote 0
                • Lakotaubp
                  Lakotaubp @RaphAstronome last edited by

                  @raphastronome Does the phone memory get used up at all?

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    RaphAstronome @Lakotaubp last edited by

                    @lakotaubp The problem occurs even after a reboot so the RAM is almost free.

                    Concerning the storage memory the phone was recently reset to defaults so "/userdata" is almost free too. The partitions "/android/system" and "/" are most used but it is the readonly partitions.

                    Returns of "free" and "df" commands here : https://bin.infini.fr/?b9534cc1de260140#B3TQy97u2GQB8hsC5YnHAbACfN7EvUbMzHD5NN3RaJpd

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post